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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.

Excellent product service and very professional!

Excellent product service and very professional! Would not hesitate to use this company again!

Donna Crane

Great Customer Service

Marina was great to work with, on our complicated rush order! Received our product when promised, and it looked great! Would definitely recommend USB Memory Direct and Marina.


Very good personal service

Very good personal service. We have worked with Lana at USB Direct for the past three years and been happy with the results.

Jennifer Green

Love the product and Lana was very

Love the product and Lana was very helpful and quick to respond to my emails and all my questions. Very patient and helpful!


Amanda was great and the order arrived ..

Amanda was great and the order arrived with everything perfect. Very easy to work with!


Great communication and great products

Great communication and great products. They were shipped in a timely manner and we are more than satisfied with the product. Thanks!

McKenney-Salinas Honda

A+ in Customer Satisfaction

USB Memory Direct is one of the easiest companies I have done business with. They are easy to work with and have great customer service. I received quick responses back to all my requests and concerns. The Account Executive I had the pleasure of working with, "Hector C." was very courteous, helpful and pleasure to work with. I give them a 5 in customer service, their pricing (was competitive), shipping and their product. I recommend them to everyone and will definitely order from them again.


Easy Process

Very quick response to questions. They were able to source a product that was discontinued by my previous vendor and offer a great price. Proofing was quick and easy.

Thwing Albert

Great Product

Great Product! Fast response from seller. Hector made the process really easy

Donis CPA

Amanda was a pleasure to work with

Amanda was a pleasure to work with. She was very patient and friendly, and handled our quotation and artwork changes very professionally, and our order was processed quickly and accurately. Very pleased--would definitely work with USB Memory Direct again.


Just received our second order

Just received our second order. The team was very fast to respond to all requests and the product has been wonderful. The prices were also very competitive.

Mary Schmidt

Marina in particular was amazing\

Marina in particular was amazing to work with. She was extremely patient and we were, for sure, a demanding client to work with. She never got flustered or annoyed. The product is great and it is just what our two hotels wanted for the upcoming year of promotions

Bill Zuber

Great company to work with!

Great company to work with!

Amanda Gassner

A truly easy and smooth collaboration

A truly easy and smooth collaboration. the sales person, Hector Contreras, was open and honest about options, and worked out a great deal on the thumb drives. The drives are of great quality, with the custom etched graphic on the cover a nice touch which my friends appreciate.

brad kaye

Great Service

Fast, efficient and easy to work with. Great service.

Jri Jenfab

Highly recommend USB Memory Direct

fast response, accurate order. Highly recommend it.

Mi Sha

Great ordering experience.

Marina Galban was a wonderful customer service representative to work with. She was attentive to keeping up communication, and she helped with every detail of the ordering process. We have received our order and are very happy with it. We will definitely contact Marina for any future USB needs.


Excellent quality USB flash drives.

The USB Flash Drive I ordered came sooner than expected and the quality is exactly what I wanted.... Colors of logo were perfect. I will use them again.

Diane Schafer

A+ Customer Service

USB Direct spent time helping me to decide on a USB option best suited for my needs and came up with several solutions. Then they sent a variety of samples to see, touch and feel. After making a decision, they worked with me on capacity and quantity. They also followed up with me until they arrived at my door. More companies should provide this level of service to their customers.

Brian T Campbell

I love my custom USBs and so do my clients

I love my custom USBs and so do my clients. EP by Amanda,Tallapoosa, GA

Everlasting Photography by Amanda