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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.

Great to work with!


Lana and her team at USB Memory Direct were fabulous to work with. Don't be put off by the generic sounding name--their office is based in South Florida. As opposed to other companies that I sought quotes from, this group was prompt and responsive. No waiting for days on end for renderings or pricing. They had no reservations about creating USBs based off of our images (we needed custom designed USBs). Our end result was fantastic and our customers love them! I'll be back for sure!

Erin Ryan

United States


We recently received our custom USB drives from USB Memory Direct, and we are so happy with how they turned out ? and know our clients will appreciate them, as well! They have tons of options to choose from and their customer service is top-notch (hi Jeff!):)We ended up choosing the engraved pine wood drives feeling that would match best for our brand. I?m pumped. Thanks USB Memory Direct!

Katie Smith

Great service + Great Product


I've ordered through USB Memory Direct twice now and both times were an awesome experience! They offer the best prices, awesome service, and my custom USBs turned out exactly how I expected. I couldn't ask for anything more. :)

Kristin S.

United States


I have nothing but positive things to say about USB Memory Direct. I'm a Toronto based creative portrait and wedding photographer and I've been looking for the right kind of USB to deliver my final products on for quite some time. I got lucky and USB Memory Direct found me! They were very, very easy to work with. The design team got back to me so quickly and efficiently with their awesome mock ups which were spot on. The final product is exactly what I designed.

Vanessa Paxton


We love our new USB Drives from USB Memory Direct! Aesthetically pleasing, plenty of memory, and great service...what more could you want? Thanks, USB Memory Direct!

Emily Montgomery

Nice work & fast


Everything looks great, fast turnaround & very professional custom service.

wcolepaugh

Efficient, Friendly, and FAST


USB Memory Direct was a pleasure to work with. We decided this year to forego sending out giant binders of information to our clients in favor of a compact flash drive that could double as a marketing tool. The whole process took less than two weeks, the drives arrived exactly when they said they would, and they looked great. I can wholeheartedly recommend this company if you need some custom drives made up quickly and cost effectively.

Michael Butler

United States


We had the greatest experience with Lana and the team at USB Memory Direct! It was a quick turnaround order for custom thumb drives with data uploads needed. They worked with us to make sure everything was just right before they started production, and they got the entire job completed and shipped in plenty of time before our trade show date. My client and I are very pleased! Impressive group, awesome customer service, and great quality products!

Marilyn Stafford


USB Memory Direct was very friendly and helpful throughout the ordering process. We went with the pen/USB combo for multi-functionality to give out to customers and thank staff members for great work. They are durable and functional and speedily backed up files on my computer in a pinch! Thank you very much!

Jessica Kaschube

low cost & best quality


flash drives are as described and working gr8

Garry

United States


Really good USB sticks, they arrived quickly, looked great, and best of all: they store stuff!

Withers Joshua

Wonderful experience with USB Memory Direct!


We received our flashdrives for a price lower than any competitor in a very short period of time. We recommend USB Memory direct to any company in need of this type of marketing material.

Page Walker

United States


Just got my USB's in the mail and I am super excited. The color and logo looks exactly like the proof that Jeff made for me. Not only that, but they arrived way sooner than I expected. I have received many great comments about the USB's and I am going to place an order for two more colors!

Adriahnna Curry-Letourneau


I just got my shipment of logo'd slap bracelet drives to hand out as prizes to kids during school visits. They came out perfectly! I tested out the idea with one student, and she posted it, immediately, on her Instagram account. I can't wait to hand out more next month.

Jody Feldman


Fantastic product. Great customer service. Recommend

Pepper Winters


The first couple orders were great! Then it all went down hill from there. The past three orders (over the last year) they screwed up color multiple times....even sending a glittery USB when I asked for matte finish! I haven't felt listened to with my requests...even brushed off with questions multiple times via email. They even printed the wrong logo on my last order, after a month of waiting to get my first order of this year corrected!

Erika Epley Thiele


Love the final product. It came fast, my logo was perfect, and the speed of the drive was up to the standards I have. Keep up the good work!

Matt Mason

Highly recommend USB Memory Direct


The product, price, and service we received by USB Memory Direct was fantastic. Uploading our logo was so easy! Also, Lana was very helpful with the entire process! I would highly recommend USB Memory Direct!

gurp15

Excelent!!


Customer service was awesome! It is very important for us as costumers to receive items on time and everything that I was promised was fulfilled. Thanks a lot Lana for your time and dedication =)

Fabio Lopez Fotografo

United States

LOVE these custom drives!


I used USB Memory Direct before for custom engraved wooden drives and they were wonderful to work with. I knew when it was time to get new drives for my rebrand that there was no one else I'd like to work with. This time we did custom molded drives and they're even more awesome in person than I expected! They were wonderful with the tweaks and changes I requested and very easy to work with. Highly recommended!

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