Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse all our reviews on Trustpilot. We take customer service seriously and our customers sure let us know about it.

Great service and product. Would order with them again without hesitation.


We are very pleased with the decision to purchase personalized USB drives from USB Memory Direct. I was a little hesitant to make a purchase like this online without seeing the product first, but Evelyn Gutierrez was so professional and helpful and supplied us with a great looking proof with our logo in less than an hour. They were able to quickly make adjustments and even matched a lower price I had gotten elsewhere. When the drives arrived we were extremely pleased with the look and the quality of them! We are very happy with our purchase and wouldn't hesitate to go back and order more in the future.


I worked with Lana and she is fantastic, quick replies and very helpful. Their prices can't be beat and the product is great. I'll definitely order with them again in the future.


The customer service was wonderful - they were very quick to respond to inquiries and helpful with any necessary adjustments. Their costs were low to begin with, and they offered very generous deals. With the low cost, I was pleasantly surprised to receive such a high quality product. I was very happy, particularly with their attendtive customer service.


Great customer service and a nice product (personalized thumb drives). Lana was very patient with my questions and decisions.


Ordering from USBMemoryDirect was amazingly easy. Top-notch communication, service, shipping and end product. VERY happy with our jump drives... will definitely order again in the future!


My experience with Evelyn and Memory Direct was incredible. I had a very short deadline and the USB flash drives were uploaded with a commercial, printed perfectly with our logo AND arrived in CA from China in 7 days before the deadline - amazing!


Quick, on time, and met expectations.


Evelyn Gutierrez was a pleasure to work with.


We are very happy with the drives!


I love my memory sticks. They look exactly like the proof and they added data to every memory stick for me. My sales person Lana was awesome. I would definitely use USBMemoryDirect again great customer service, competitive prices and good quality memory sticks.


Fast and accurate service.


I've used USBMemoryDirect twice now for custom USB sticks and will definitely use them again. Adding files to the sticks was simple and painless and increasing the order after it had already been processed was a cinch. Evelyn and Grettel were a pleasure to work with.


After searching several sights, we selected USBMemoryDirect to purchase our thumb drives for our teachers. They did an excellent job, in record time and everyone is thrilled with them. I will definitely recommend them to other schools!


I was skeptical dealing with an online company for custom printing and USB drives. It was an easy, painless transaction. The drives look great and were as represented. I will use them again for future orders.


Great customer service, quick responses and good prices. Thanks for all your help with our order. Jody Joseph Music LLC, Tinton Falls NJ


I've ordered many thousands of branded thumb drives from USB Memory Direct and have never had a problem or complaint. Not only is the product itself good but the level of customer service and communication is above and beyond the norm. Working with Marina Daniels has always been a pleasure and I know I'll be back for the next order!


Great company, great product & great service. We are a customer for life!


I've ordered from USBMemory Direct several times and they are always very detailed and quick. THEY keep me meeting the deadlines and staying on track. Regina is always very helpful.


Great customer service, competitive prices, great product.