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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse all our reviews on Trustpilot. We take customer service seriously and our customers sure let us know about it.

Great customer service provided throughout the entire process. The product was priced competively, arrived on time, in working order and looked great.


Marina was extremely helpful!


Great customer service, they delivered exactly what they proposed. Very happy with our product.


This is the 2nd year I have had the pleasure of working with Regina to create a custom flash drive to welcome new students to our Film and Television conservatory. Last year we were in a rush and Regina came through with exactly what we needed. This year she handled our re-order and everything went so very smoothly! Would that all of my business dealings were so easy! The flash drives were exactly what we needed and received many compliments. Thank you for great customer service and a great product!


I've worked with Lana twice now and she is FANTASTIC! She is efficient, professional, and makes my job so much easier! I wouldn't think of going anywhere else with my business! Their products are of excellent quality. We have been most pleased with our experience.


Selecting and ordering our new custom USB drives was fast and simple - Evelyn was great and the product arrived in a flash!


Worked with Evelyn and she has been great! Everything came just as promised, and they look great! Prices are great, and their customer service is top-notch. Their communication is awesome...I was never left wondering what the status was, or what I needed to do. They worked with us because we a church, and were able to give us the best value for the money we had to spend.


I have been looking for USB drive for a while. When I went to the website I saw a lot of product that would fit my brand. So I called and talked to Evelyn, who was awesome and within a day we had figure the USB drive, the color the style. Very efficient, super professional, and very friendly. Her customer was a 10. I couldn't be happier, and I'm sure I will reorder from them.


Evelyn was a pleasure to work with and was able to expedite my rush order. Will be doing business with them again.


I've worked with quite a few gift wares vendors over the years and working with Marina Daniels ranks at the top! I found her to be the ultimate in professionalism, timeliness, flexibility, tenacity (in a good way), follow-up, and follow-through?she's amazing! The flash drives I ordered are beautiful...exactly what I ordered and even better looking in person than the online proof provided. I highly recommend USBMemory Direct.


I have made two orders with USB Memory Direct and have been very satisfied both times. Almost to a fault, they communicate extensively with you once you inquire, and it is that persistent dedication to customer service and going back and forth about details that ultimately sold me on them as opposed to all the other USB sellers out there. The product sent was as advertised and the custom imprinting was easy to set up and perfectly rendered on my drives (my logo, etc). Two of the drives on my first order were faulty, but they shipped two additional ones on my second order to cover. I will keep using them in future, to be sure (they kept my art work on file so it was easy to reorder).


Very friendly service and fast delivery. Product was exactly as we had hoped. Would definitely recommend them.


Patrick at USBMemoryDirect was a HUGE help to myself and business. He helped me find the perfect colored drives to compliment my logo and processed the order very quick. I was definitely impressed to see the order arrive so quickly, but once I opened up the box and saw the quality of product and printing, I knew I had chosen the right vendor to create my drives. Furthermore, the prices were unbeatable and my friends were actually quite envious of me when I told them how inexpensive the drives were. Thanks again and I HIGHLY recommend you give them a call.


I worked with Lana last year to buy flash drives. I liked that she made it very clear that prices were skyrocketing because of the recent tsunami in Japan, and that she was willing to help us get the best price possible in those circumstances.


Have placed 3 orders and haven't had any problems yet. Service is great, delivery fast, and product reliable. Will buy again.


Fantastic service/product/company. Worked with Jessica who was such a pleasure. Her follow-up was fantastic and she delivered superb service. She called me to clarify my request and promised a new workup of the design per our discussion. It literally came through on my email within seconds. I was amazed. She helped me find the product that best met my needs. The final product was delivered very quickly, and I am more than pleased with the final product. Jessica also touched base following its delivery to ensure that I was happy with the product. I can't think of many other companies with such great service! Highly recommended!


Patrick was great to work with. I would definitely use them again!


Great experience - third time doing business with them.


The flashdrives came out exactly how we wanted, and their staff were a pleasure to deal with. Highly recommended!


Excellent service! I worked with Evelyn and she provided me with color virtual samples, kept me informed of all the current promotions and responded quickly to every email.