Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse all our reviews on Trustpilot. We take customer service seriously and our customers sure let us know about it.

My entire experience with USBMemoryDirect was amazing. My sales rep, Marina Daniels, was attentive, pro-active without being pushy and professional. She was patient with the multiple requests to proof various ideas for our custom design. The final product exceeded my expectations and the price was not only fair but extremely competitive. I recommend Marina and USBMemoryDirect without hesitation and with a glowing recommendation.


The USB drives look great, actually, even nicer than I expected. Turnaround was pretty quick, shipping - extremely quick. Big thanks! Will order again once I'm out of these.


I am VERY happy with USB Memory Direct. At the last moment (about 4 business days before my flight) prior to a conference, we decided to get branded USB sticks for attendees. Evelyn managed to have my order delivered the day before my flight and within our limited budget! Great products and even better customer service. One of the trays had opened during shipping, but everything was fine.


Excellent customer service, outstanding product, delivered early!!


I'm a french photographer, sorry for my bad english. I'm very happy of USB Memory, a very good job, they take time with me to find the best choice. Great deal !


The process with USBMemoryDirect was very quick and easy. Patrick was great! Very helpful and responsive at all times. The capacity was upgraded at a great price, the drives got to us quickly and were very great quality, logo imprint and all.


Worked with Lana, who did an outstanding job! She was responsive from changes, to samplese and we got a great, upgraded product at a very fair price. We will be ordering again soon.


The person I emailed and talked to was very helpful. Delivery was fast and the final product looked great. I was even able to change some things before final shipment without issues. Great company to deal with.


I had a great experience with USBMemoryDirect. I would definately order from them again !!


Great service, great product, fast shipping.


Great product. Great service! Very good branded product with our company's logo.


Overall, we are VERY happy with our purchase. Client service was fast and friendly, and the product appearance was true to the pictures and example that we saw before purchase plus the price could NOT be beat. Excellent work!


The folks at USB Memory couldn't have been easier to work with. Patrick was extremely responsive, both to e-mail and on the phone, providing updates and quotes usually within the hour of my contacting them, if not sooner. Even better, the price was less than 1/3 of what their competitors had quoted me.


My order was completed quickly and efficiently, with very fast turnaround of my questions, sample artwork, and followup. Rep Evelyn Gutierrez was helpful every step of the way. I will be a repeat customer.


Great customer service, tons of options and easy to work with. I dealt with Marina and she was exceptionally helpful. We'll be back to do business again for sure!


I was very impressed with the customer service we received from Patrick Hebb. He did a great job contacting me and following up after my order had arrived. I would definitely order from USBMemoryDirect again!


Timely service, quality product. Very easy to work with. This is our second order and we'll re-order again. A+


I had a great experience working with USBMemoryDirect the customer service was amazing. When I found a company with a better price, they not only matched it they beat it. I will definitely work with this company again and will suggest them to others.


Just got my shipment today. Throughout the process, my rep was very timely in returning e-mails. Additonally, they kept me informed regarding pre-loaded info, when it was shipped, and gave me the tracking information. She told me my package would arrive between 7-10 business days, and it did.


What a great experience it was to work with USBMemory Direct and Patrick Hebb! Not only did Patrick help me create a perfect custom USB drive, he processed my order in record time and it was shipped to me within 2 days. Thank you for all you did!