My first time using this company and it was a great experience. I dealt with Marina who provided outstanding customer service. She was extremely responsive, both to e-mail and on the phone, providing me with answers to all of my questions. I look forward to doing businees with USBMemoryDirect in the future and I highly recommend working with Marina.
Live Customer Reviews: An Unedited Direct Feed
We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse all our reviews on Trustpilot. We take customer service seriously and our customers sure let us know about it.
I found USB Memory Direct through a friend. Went to the web page and wrote to the info address. Jessica wrote back and was very supportive. She gave me full details on what I was interested on and even sent me a sample. Awesome job. We found what we wanted, bought it and they sent it in record time. Great quality and good pricing. Highly recommended.
Great service! Great product! It was a pleasure dealing with this company!
I have worked with USB Memory Direct on two separate occasions and couldn't be more pleased! Excellent pricing, customer service and quality of product. I offered to write a review as I have been so impressed. I have worked with Lana Burton twice and she has been terrific. I would request her if you can as she has been most helpful. Many thanks to USB Memory Direct for an excellent customer experience!
I can always count on Marina Daniels at USBMemoryDirect! I don't know if anyone else has the problem where everyone you work with waits until they COMPLETELY run out of items they need and expect YOU to perform a miracle to meet their needs. But this is a common occurrence in my life. I know that I can call on Marina and she will be sure that I have what I need at the EXACT time I need it. Great quality and great customer service! THANK YOU SO MUCH!
Excellent customer service, quick shipping, great overall experience!
The customer service I received was excellent. No problems, a pleasure to work with and a very quick response to inquiries. The product was received quicker than I expected. Very pleased and would use again and recommend them.
They were really accommodating and the product came faster than I expected. I was really pleased with the end result. I perfectly fits into my brand and looks very high quality. The customer service I received was top notch and friendly. I felt like I was working with a business down the street rather than a large company.
I worked with Lana Burton who was very helpful with recommendations to meet our professional and budget needs. We had to make a last minute change to our Logo and she was accommodating and I still received the shipment in record time. I would definitely order from USBMemory/Direct again and recommend as a referral.
Great prices and service! Speedy delivery! Amazing customer service (Evelyn)!
The experience in working with the staff was beyond expectation- they were great! Very accommodating and considerate- extremely informative whenever we had questions. Quick response time- no more than 24 hours; though I must say it seems like response time never took more than 12!
Our experience with USBMemoryDirect could not have been more positive. The customer service was top notch; informed, prompt, thoughtful and courteous. The product itself is high-quality and unique. We got just what we looking for. Thank you!
I worked with Evelyn and was highly impressed. Very quick, professional response. Fast turnaround time on replies, got me just what I wanted and the product looks good. I was surprised to get my order less than a week after I placed it! Great service and will definitely use them again. Also, while another provider offered to match the low price, these guys were the low price to start out with.
I worked with Lana Burton who gave me a great quote and outstanding service throughout the process. I ordered flash drives as wedding favors and when the box arrived, we couldn't have been more satisfied with the way they turned out. I would absolutely recommend this company and will be working with them in the future.
Lana Burton of USBMemory Direct was so amazing to work with throughout the proposal, ordering stage and shipping process. She would always respond to my emails promptly and with joy. I will absolutly buy from this company again.
I worked with Marina Daniels on my order. She was very helpful and responded quickly. I am very pleased with my product, and was excited to receive it earlier than expected!!
Evelyn Gutierrez of USBMemory Direct was fantastic to deal with throughout the proposal and ordering stage. She was a great communicator and always professional and upbeat. Definitely will use this company again.
I contacted USBMemoryDirect on short notice in a hurry to meet a critical deadline post merger for an upcoming business trip. My representative, Evelyn was amazing and very proactive in the order process, follow-up all the way through delivery. The product was exact and on time. We continue to look forward to using them for additional products moving forward
USBMemoryDirect was FANTASTIC. I've used different USB companies before who have sent me the wrong sized USBs, were slow to respond, had several USBs not work and gave me issues upon replacing them. My order was so fast with USBMemoryDirect. Their customer service was awesome, quick to respond, professional, and the USBs are incredible! The detail of my logo is amazing and I'm so pleased. I'm definitely using them in the future!
Working with USBMemoryDirect has been easy and a pleasure. We love the product, but the customer service was top notch and completely no-pressure. We will definitely use them for our future orders!