Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse all our reviews on Trustpilot. We take customer service seriously and our customers sure let us know about it.

Incredible product and incredible service

Wish that I could issue a rating higher than 5. We are in the process of transitioning to another logo, so during the order process I was having issues submitting the correct file type, format, etc. Our USBMemory rep, Marina Daniels, did an OUTSTANDING job ensuring that everything was absolutely perfect with the order. The product is great and order arrived 3 days prior to anticipated date. In this day of "less than stellar" customer service, it was refreshing to have Marina provide such professionalism and support. Great job, Marina, and a great product!!!! Pete Russo DART Energy Services


United States

Excellent product and terrific customer service

I worked with a representative (Jonathan Kane) and he was super easy to communicate with - prompt, professional, and thorough. I just received my order via UPS and I couldn't be happier with how they turned out. I'll continue to use this company in the future when it comes times for another order!


United States

Great customer service and speedy delivery

I tried to order bottle opener USB drives last October for a trade show through a different vendor. It was a nightmare. Andrew at USB Memory Direct was very helpful and quick through the process. The drives even arrived early. We are very please with the quality and service. I highly recommend Andrew and USB Memory Direct to anyone looking to anyone.


United States

Wonderful experience!

We received superior service from USB Memory direct from the first inquiry email until the items were delivered. Our Sales Manager was very helpful and responsive. Our inquiries were met with almost immediate responses, the shipping was fast and the product we received was outstanding! We will continue to do business with this company in the future.


United States

Great Customer Service!

Evelyn with USB Memory Direct was amazing. She helped me with a very custom order for our design company, and not only was she a pleasure to work with, but our USBs look great. I would recommend this company to anyone in the market for this type of product. Thanks!

Ashley Conner

Newport Beach, US

Amazing experience all around.

I loved working with Lana. She supported me in getting the best deal possible, was great about following up with me, and was very patient with me throughout the entire process. Highly recommend!

Ben Whitehair

Los Angeles, US

Great one on one service

I ordered custom flash drives for my photography business. They are wood grain with my logo on it. They arrived today and look great, but I was more impressed with the customer service leading up to today. I worked with Max and he emailed me with a quote almost immediately after my initial inquiry on the website. He also told me about sales and promotions they had going on, and helped me choose the best wood color for my particular logo. Love the end result.


United States

USB Memory Direct has outstanding products and excellent service. We will always go back to them to order Flash Drives.

Every year we return to USB Memory Direct to buy Custom Flash Drives that we use as promotions at Trade Shows. The products have worked flawlessly and the service and attention to detail provided by their staff, especially Lana Burton, is truly a wonderful experience. We would not think of going somewhere else. Thanks again to Lana Burton and the USB Memory Direct Team.

Rick Kohn

United States

Quick Turnaround, great experience!

Marina handled our order and got it produced and shipped in one week. The product is exactly what we wanted. Would absolutely do business again.


United States

Wonderful Service

USBmemoryDirect did a fantastic job with my USB drives. Lana was very professional and quick to respond to any questions that I had. I highly recommend this company and will be using them again for sure. I am extremely pleased with the product, shipping and follow-through even after the order was delivered.

Sanjeet S. Nijjar

Bradbury, US

Great Service & Great Products

I searched for days to find a supplier of reasonably priced USB flash drives with good quality. I finally reached out to Lana at USB Memory Direct and she immediately provided great customer service. Not only did they have great prices they had a number of styles for me to choose from at the same price. All other companies had one design and it was always the one I didn't want. Shipping was fast and Lana communication well with me from my order all the way to delivery. I highly recommend them and will continue to use their services.

David Covert

Chantilly, US


I LOVED working with USB Memory Direct! The pricing is fantastic and the service was even better. I worked with David K who walked me through the entire process, pain free ;-), putting up with my millions of questions and requests with such kindness and patience. The end product is beyond what I expected, and I can't WAIT to share these USB drives with all of my photography clients!! Thank you, David and the USB Memory Direct Team. You guys ROCK.

Janet Powell

United States

Great experience, great product.

Ordering with USB Memory Direct was a quick, painless process. From requesting a quote through the delivery of the product, I was constantly impressed with the staff's attentiveness and professionalism. I would gladly work with them again and will be recommending them to colleagues.

Chase Helton

United States

Great customer service and product

Evelyn was very helpful throughout the whole process, from choosing the right product to making sure the artwork was just right through 1000 rounds of revisions from our client. Product turned out great and our client is very pleased.

Sarah Rose

Portland, US

Great Service & Product

My company has been working with USB Memory Direct for the past few years and have been extremely happy with their speedy service and high quality of product. I've had nothing but positive interactions with Marina Daniels.

Veronica Panagiotopoulos

United States

Great Everything!

Great service from Marina Daniels. Great timing on production and delivery. Upon receipt, I found the quality of printing and product to be great as well. All around, USB Memory Direct is a GREAT company! I highly recommend using them - I know I will again in the future!

Lynda Gail Alfano

Orlando, US

My Experience with Memory Direct was very nice. They have responded quickly (15 min). I am happy with pricing, quality of final product and will definitely order more in the future. Highly recommended.


We are very pleased with our product from USB Memory Direct. Max was very helpful throughout the process and would reply promptly to any questions I had. I highly recommend USB Memory Direct for your next business purchase!


Lana with USB Memory Direct is AMAZING

I have been using USB Memory Direct for several years now and will never switch to another company. The product, price and customer service is exceptional. Lana Burton is my Account Manager and she is quick to respond, send proofs over and quote. Owning your own business you have to wear many hats all at once and being a photographer with the heavy demand during the holiday season I fell behind on my USB's. Lana placed the order (with new graphic logo implemented) and I never skipped a beat in my workflow and delivery to customers. She is a breath of fresh air and the products are amazing!


United States

USB Memory Direct - best prices! best customer service!

I ordered personalized USB memory drives with tins for my photography business.I am so excited to give these to my clients. They turned out great! Marina was such a pleasure to work with and helped me make the right decisions!I will be ordering from them again!I will definitely spread the word about USBMemory direct.Your prices can?t be beat and your customer service is excellent!

Claire Spampinato

United States