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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse all our reviews on Trustpilot. We take customer service seriously and our customers sure let us know about it.

Such great service!

Was so great working with USB memory direct. They were so helpful, quick to respond, and I received my order promptly. Love the outcome as well. Excited to have found them and to work with them on future orders.

Maria Lamb

Portland, US

Great deal and good image quality on printing

It was easy to work with USB Memory Direct. I sent them low resolution images and they were easy to work with to get them images that would print properly. The USB Drives came and the images look great! We haven't had them for long, so I can't attest to the quality of the hardware, but since the thumb drive technology has been around so long, I assume they will work as well as any typical store bought thumb drive.


United States

Excellent experience!

Marina was great to work with. She was always prompt to reply to my e-mails. The USB drives we ordered looked great and all the content was loaded perfectly. It took us a LONG time to get our content together and Marina was very patient. She also checked in via e-mail every few weeks to see how we were progressing. We will definitely be back when the need arises.

Michelle Bell

United States

Love my custom USB drives. They're so professional and I will be ordering more.

Roz Edge-Kossowan

Excellent Service

Evelyn was very helpful, kind, responsive, and went above and beyond when we had a glitch on our end. Seamless process, excellent customer service, lovely product. THANK YOU!


United States

Personalized Thumb drives

USB Memory Direct was possibly the best customer service I have EVER received! I submitted a request for a quote, they replied with an email AND phone call within an hour. From then on - the service only continued to impress me. The final result was beautiful, personalized wooden thumb drives that I gave family and friends as christmas gifts - most of the recipients had never seen wooden thumb drives yet alone personalized. They were a total hit! I will DEFINITELY be using USB Memory Direct again in the future!

Jane Rhodes

United States

Great Experience Again

Had another great experience working with Their account reps maintain prompt and efficient communication through the whole process. Will definitely be back.


United States

Excellent customer service

David Krymowski was my accounts manager and he provided us with exemplary service. We received our online proof within half an hour and David was available to answer any questions regarding the design and product specifications. He went out of his way to ensure that the finished USB drives looked exactly the way we wanted them to. Kudos to David and the rest of his team for providing quality service in such a timely fashion.

Hansa S

United States

The wood veneer USB's were of high quality and the imprint looked terrific!

The caps to the USB's have a very strong magnet that they "stay" very securely to the body of the USB. Just a note: the USB's are an inch wide so if you plan to use it on a USB hub, make sure the ports on the hub are not too close together. The rep at USB Memory was very helpful and courteous. The USB's arrived very quickly. Definitely would use, and recommend, this company again.

Kristy Yopp

United States

I wish everyone was this easy to work with!

We are really happy with this company and Marina was great to work with! Thank you!!!

Ross M. Brown

United States

Preparedness Consulting Group USB Project

David Krymowski is our account manager and provided excellent customer service and communication. The art department captured our company needs on the USB drive that we give to each of our clients. We are extremely pleased with he final product and will order from David and USB Memory Direct again.

Preparedness Consulting Group

United States

Trustworthy and excellent customer service.

Great follow-up and understanding of customer requests. Quick responses. Excellent product results, too! Definitely would order again.

Krizel Minnema

Fresno, US

customize usbs

they helped me out with my order from the beginning til the end very neatly. i had laser engraved custom usbs. and the end product is very satisfying. thank you again.

Yeliz Atici

United Kingdom

Excellent customer service & product!

The printing is perfect and represents our logo (with color)! So impressive over our previous USB purchase. Shipped packaged in holding sleeves, which make it easier and safer to ship them to our sales guys.

Jennifer Clark Henderson

Richardson, US

Super customer service - great product!

Evelyn was quick to respond to all emails, polite, helpful, and knowledgable. (All of this during the week before Christmas too!) Flash drives arrived in just a few days and are beautiful!! I highly recommend USB Memory Direct!

Kerry Smith

Midlothian, US

Good value and great service

I wanted to buy usb drives with my company logo. I got a very quick quote and the artwork looked great. So I ordered and two weeks later they arrived. Logo looked great and the drives I tried out worked just fine. I was very pleased with the experience.


United States

Great price and service - kudos to Jessica Newman for a great product and excellent service!


Great service, great product

Great service, great product


United States

Quality product and service

I highly recommend using USB Memory Direct to anyone ordering flash drives. The customer service from start to finish was impeccable! Unlike other online companies, the entire process is personalized; a person is available to answer any questions and provide a virtual sample before finalizing. Thank you for the excellent service!


United States

Friendly service, fast delivery.

Great experience, high quality - will order again. Lana Burton did a wonderful job.

Varju Luceno

United States