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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.

We ordered 200 thumb drives for our organization. The design process easy and the customer service rep was responsive. The prices were a little steep for the high quantity we purchased and the product we ordered. Overall a good purchase and we will likely buy from them again.


Wonderful experience with USB Memory Direct, especially with their helpful customer service. Marina Daniels was awesome with the order. The USBs I got were even better than expected!! Love love love! Will definitely be doing business with them again.


My rep was excellent (Marina Daniels). Love our USB !!! Well continue to use USB Memory Direct !!!


My account rep, Evelyn was great to work with. They were prompt efficient and delivered exactly what they said they would and it was delivered when they said I would receive it. Price was the best I found. I am very satisfied.


Evelyn was great to work with. She answered all my questions and made great recomendations. The drives arrived quickly and look great


I needed a cute USB for a party favor. Evelyn was remarkably helpful and within minutes, my order was ready to be placed! The product came out adorable, and the service (including FASSSST delivery!) was perfect! I would recommend this company for ANY appropriate needs! Thank you to the staff for getting this out so fast, and so perfectly!


USBMemoryDirect was great! They were very accommodating, even when we kept changing the order. I would highly recommend them.


USBMemoryDirect was outstanding. They saved me $18,000 on this order compared to other companies and the product & service was outstanding.


I spent months going back and forth over who to use for my flash drives for my new business! Based on the amazing reviews, I finally went with USBMemoryDirect. From my very first inquiry about a quote, I was impressed! The customer service was amazing! Evelyn was very attentive, and I got to deal with just her the entire time, which made everything so easy. I had a problem with UPS not being able to deliver my final product to my house, and had to contact her, and she took care of it with them right away. When I received my flash drives, I couldn't have been more happy with them. The quality is great, and they are a beautiful addition for my clients. I have already referred friends to USBMemoryDirect, and definitely plan on using them for more stuff in the future!


I am more than impressed with the quality of the product. They look fantastic - the colour is exactly the shade of purple I was after and the logos are clear, accurately detailed and very aesthetically pleasing. These USB sticks are worth ten times the price of what I may have spent on promotional flyers.


Amazing response time and client service! Would work again in a heartbeat with you!


The rep was okay, but my custom USBs are AMAZING. I will be ordering from them again.


Excellent communication, quality product and quick turnaround. Customer service was exceptional. Highly recommend and I will certainly use them again.


I am very pleased with my order from USB Direct. My CEO was interested in the credit card type flash drives, and I worked with Lana at the Custom USB division. Lana was 100% helpful, knowledgeable and professional, keeping me posted on my order the entire way through to delivery and follow up. Highly recommend.


Professional and fast. The company did ask me to write this review but I would do it on yelp anyway even if they did not ask me to.


Very pleased all the way around from the quick initial quote, to working closely on the design, and quick shipping!


Fast email responses to my inquiries. The sales associate was very polite and responsive.


The customer service experience with USBMemoryDirect was excellent start to finish. Evelyn was my point of contact within the company and she consistently responded to my questions and inquiries almost instantly. After shopping around I determined the price point was best with USBMemoryDirect, as compared to other retailers. We received our product today and it is very sharp looking, we couldn't be more pleased.


I'm very happy with USB memory direct. Evelyn answered every question (multiple times) and made sure I was perfectly happy before completing the order. I was treated as if I were ordering 10,000 units. I ordered only 50! This was one of the best things that I'd done for my business and I thank Evelyn and USB MemoryDirect for making it so easy. I couldn't be happier. I will be a return customer.


Lana Burton has helped me with many projects. She is awesome to work with. Lana is very quick, thorough, and informative. I am always confident my orders will be right and on time. I would recommend USBMemoryDirect to anyone who needs a variety of USB drives for any occassion.