We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.
This was one of the best customer service experiences I've ever had. I was amazed that I got a call almost immediately after submitting an inquiry. Hector was so helpful and accommodating. He knew what I would need before I even thought of it.
Good product and service, delivered reasonably quickly!
I called a number of companies for quotes and samples and Marina at USB Memory Direct was the absolute best in terms of timely response, price and quality overall. Marina really listened to what I wanted, helped me put together a package that truly worked with my project and saw it through. This was all over the course of the July 4th holiday, and she never missed a beat! The final order arrived on time and exactly as promised. Would definitely recommend working with Marina!
Marina was a pleasure to work with and understood our timeline. Her follow up was impeccable and the entire process went very smoothly--and the turnaround was fast!
After some trouble getting through to them over the 4th of July holiday weekend, the ordering process went very smoothly, and we ended up with beautiful edge-to-edge printed USB flip cards containing high quality mp3's for an otherwise out of print EP, mp3's for a newer, still in print EP, a music video, and other goodies. It's easier for buyers to use, and way more seductive than a download card, while also more universally usable than a CD, given that CD players aren't as ubiquitous as they used to be. We have high hopes for this!
Marina is incredible! We have been working with her for several years now to order USB drives somewhat regularly. She always responds promptly & communicates each step of the process clearly. She presents all pertinent options so I can make the best decision for my needs. They are extremely efficient & had our order request bid, mocked up, & sent for production within a few hours. I was notified when my package was shipped and delivered.
Great Experience.
I came to them with a very strict order and VERY short turn around time, less than a week and they did them perfectly. I got the order in less than three days and they came out exactly how we wanted. The service was beyond excellent and very helpful. I will DEFINITELY being using them again!
Excellent – no reservations, I would recommend this company to anyone. Incredible customer service: they patiently worked with our team to get the exact creative we wanted; sent samples so we knew exactly what we were ordering. Order arrived fast and prices were far lower than any other company offering the same products. We'll use them every time!
We had 425 Bamboo Drives with custom engraving and data to be loaded. USBMemoryDirect was great in its execution of the order and shipping. The drives look great and the content worked just as it should.
Great company to deal with. Very thorough and responsive and well worth working with. Nice to experience such great customer service in today's world. Would highly recommend. The finished product was fantastic.
Great service! We went back and forth with Amanda C multiple times over the course of a few months. She was very patient and responsive to all our requests and questions. The lanyards turned out great!
Great customer service and very pleased with the finished product!
USB Memory Direct has some of the best customer service, and their prices can't be beat. They respond to correspondence immediately, and that means a lot to us. We appreciate a fast turn-around, and we'll do business with USB Memory Direct again for sure, and we recommend them to anyone.
This is my first time ordering slip drives, so I did a LOT of research and spoke to several companies from here to China (literally!) I have to.say USB Memory Direct was the best. They definitely had the best price with the highest customer service and knowledgeable Staff. I went with the business card type of memory drives and I love them! Thank you Amanda for working so closely to make this happen!
Excellent service and great product.
Excellent, fast customer service. I received exactly what I ordered in a timely manner.
Enrique was fantastic to work with ~ communication along the entire process with early delivery and follow through!
I just received my second order from USB Memory Direct. It was so easy to reorder. I just replied to an old email letting them know I wanted to place another order exactly like my first. I paid online. Then they shipped my USBs out right away and a few days I had them in my hands. The customer service rep emailed me a few times letting me know the status of my order along the way. She was so helpful and the service was fast and thorough. I definitely recommend USB Memory Direct and I plan to be a loyal customer.
It was an absolute pleasure working with USB Memory Direct. They provided a product that surpassed my expectations. Our logo was perfect along with the color that matched our branding. I would recommend them to everyone.
