We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.
Would highly recommend. Dealing with Hector was an absolute delight. He was helpful, generous with his time and caring. I ended up with a product I love at a price I'm happy with. I have already recommended him and USB Memory Direct to many friends and will continue to do so.
Very pleased with service, cost, quality, speedy production and delivery. Jose R. Gonzalez UNIPRO San Juan PR
I'm so happy with the drives I received, as well as the customer service I received from the company. Mackenzie gave me all the information I needed, quickly and had a great cadence in following up with me. He wasn't pushy and promptly answered all my questions. Great company and great rep!
Amazing experience. Mackenzie was a pleasure to work with.
The product came out fantastic and exactly what I wanted. The staff were very professional and very helpful though out the ordering process.The whole experience from start to finish was great and I will definitely order again from this company.
USB Memory Direct was a true pleasure to deal with. Our rep, Hector Contreras, was very knowledgeable, professional, and pleasant to discuss our project with. They bent over backwards to give my company exactly what we needed with our custom drives which included numerous changes that we made. A+ Customer Service, I would recommend to anyone looking for help with these types of products!
High quality personalization ... my clients loved it!
These guys are lovely. The whole experience was wonderful. When I asked for a quote they gave me a mockup of my design which I wasn't even expecting. Corresponding with them was so quick and easy. And then the products arrived - I LOVE THEM!
Enrique our account executive is always so helpful even when i call with last minute orders. We will use them again and again. Thanks team
5 Stars. All the way. Very professional service. Can't beat the price. And the quality is great. No negatives from my experience. Will definitely use again.
Good quality product, fast shipping & turnaround time!
I had an emergency 24 hours rush order. USB Memory Direct was able not only to get my order out on time but was super accommodative to all our requests.
Easy transaction.
Marina has assisted me with my flash drive orders twice now. Her customer service is always professional, responsive, and helpful! Product arrived as described in a timely manner, and conference attendees were very pleased to receive them. Price is less expensive than other vendors I researched. I recommend USB Memory Direct for a quality product at a fair price and excellent customer service.
Enrique and everyone at USB Memory Direct have been incredibly helpful. He worked with me in designing our new flash drive and guaranteed low prices.
Lana Gorelik is very helpful and answered all of my questions! The product was delivered fast and looks great.
Easy to order and great customer service! We received our order very fast!
Working with USB Memory Direct and with our rep Hector Contreras has been nothing short of an amazing experience form start to finish. Very easy company to work & communicate with. They were very clear on setting realistic expectations, sent me samples right away, and didn't try to up sell me on any extra memory space capacity or quantity. They also worked really hard to get me pricing that worked within my budget. What stood out to me the most was that I received an actual picture of the thumb drive with my info printed onto the first unit of production and sent to me for approval before going ahead and creating the rest of the order. Funny thing is, this picture did NO justice comparatively for how they actually turned out when seeing in person. Yes the picture was accurate & true, but the quality fo these thumb drives and quality of the print is something that just really gives a wow factor in person. Only the best used materials went into this drive and it can clearly be seen. Looking forward to re ordering again soon! I would HIGHLY recommend using this company!
From the start of my project to delivery of the USBs, the process was absolutely seamless and painless. I love the finished product. It turned out to be bigger and better than I expected. I am very excited to share them with our customers at an upcoming tradeshow. We have a huge opportunity to get some much needed exposure; the USBs are the perfect vehicle to deliver our educational materials into the hands of the person that needs it. I cannot thank Lana and her team enough. I look forward to working with this organization in the future.
Enrique has been an amazing support when it comes down to purchasing and choosing USB wrist bands. Has always been quick to respond to emails and is always making sure we are taken care of. I truly appreciate the amazing customer service
