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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.

Units work well and the logo looks great

Units work well and the logo looks great

Dale Hampton



Nancy Hill

This was my first purchase from USB…

This was my first purchase from USB Direct and was *beyond* pleased with the engagement. Lana G was/is a rock star of support and incredibly helpful and patient as we worked through the art and production. As an original band - this was the first time we took a studio recording to USB vs. CD or vinyl - so was a complete unknown as to whether it would even work given print surface area - etc etc. Bottom line - fantastic experience and be sure to pass along kudos to Lana ...she's a keeper.

Corey Prince

We love our USB flip cards

"We are a non profit that ordered the USB flip cards to put a series of videos on. One one side we put our logo, and on the other side we put the name of the video series. Marcus was super friendly and easy to work with. We always get comments that people love the cards and ""have never seen cards like that before""."

Kimberly Palumbo

Great costumer service

Great costumer service

Mercedes Mac Laughlin

Excellent customer service!

Excellent customer service!

Sarah Wood

Great quality USBs

Great quality USBs. Good value for money, too.

Sharon Phillips

Excellent Quality Printing & Video File Upload

Excellent quality printing on both sides of the drive. I sent the video file that was uploaded each (ordered 100 qty.) so upon receipt we could plug-and-play. Very pleased with this product!


Amazing pricing and customer service

Amazing pricing and customer service. The final product looks perfect. Highly recommend their services!

Kristen Leone

It's always a pleasure dealing with…

It's always a pleasure dealing with Marina at USB Memory Direct. She always gets our order out fast and accurate.

Steven Stover

The customer service was excellent

The customer service was excellent! Jessica Rachel was extremely fast at responding and answering questions.


Just what we needed

Just what we needed

Rob Kock

Our firm was very pleased with the…

Our firm was very pleased with the outcome of our order. The USB drives look topnotch. Marina made the whole experience painless. She kept me updated with my order through the entire process. I deal with a lot of vendors in my position, and I was very impressed with her professionalism. We will be making a repeat order when the time comes. Thank you!

Lillie Davies

The drives were produced and arrived…

The drives were produced and arrived quickly. Very good service.

Dana Swanson

Great product and great customer…

Great product and great customer service.


Great customer service

Great customer service, quick response time, excellent over all!

Mary-Peyton Fisher

Very quick and friendly service

Very quick and friendly service. We were pleased with the outcome of our products. They even came before the date we needed them by. Staff was very friendly.Special thanks to Marcus Grant!


Customer Service was great and product…

Customer Service was great and product arrived earlier than expected.

Paul Spradley

Amazing service as always

Thanks again Lana and USB Memory Direct. My flash-drives are beautiful and are always shipped out so fast. Love working with you....thank you!

Nechama Laitman

Marcus Grant was wonderful to work…

Marcus Grant was wonderful to work with. From our first conversation through the entire process which included creating my designs...changing my designs and sometimes my mind; he was there to support every step. Now I have my creation in hand and could not be happier! Thank you Marcus.

Donna Skufis