I have made two orders with USB Memory Direct and have been very satisfied both times. Almost to a fault, they communicate extensively with you once you inquire, and it is that persistent dedication to customer service and going back and forth about details that ultimately sold me on them as opposed to all the other USB sellers out there. The product sent was as advertised and the custom imprinting was easy to set up and perfectly rendered on my drives (my logo, etc). Two of the drives on my first order were faulty, but they shipped two additional ones on my second order to cover. I will keep using them in future, to be sure (they kept my art work on file so it was easy to reorder).
Very friendly service and fast delivery. Product was exactly as we had hoped. Would definitely recommend them.
Patrick at USBMemoryDirect was a HUGE help to myself and business. He helped me find the perfect colored drives to compliment my logo and processed the order very quick. I was definitely impressed to see the order arrive so quickly, but once I opened up the box and saw the quality of product and printing, I knew I had chosen the right vendor to create my drives. Furthermore, the prices were unbeatable and my friends were actually quite envious of me when I told them how inexpensive the drives were. Thanks again and I HIGHLY recommend you give them a call.
I worked with Lana last year to buy flash drives. I liked that she made it very clear that prices were skyrocketing because of the recent tsunami in Japan, and that she was willing to help us get the best price possible in those circumstances.
Have placed 3 orders and haven't had any problems yet. Service is great, delivery fast, and product reliable. Will buy again.
Fantastic service/product/company. Worked with Jessica who was such a pleasure. Her follow-up was fantastic and she delivered superb service. She called me to clarify my request and promised a new workup of the design per our discussion. It literally came through on my email within seconds. I was amazed. She helped me find the product that best met my needs. The final product was delivered very quickly, and I am more than pleased with the final product. Jessica also touched base following its delivery to ensure that I was happy with the product. I can't think of many other companies with such great service! Highly recommended!
Patrick was great to work with. I would definitely use them again!
Great experience - third time doing business with them.
The flashdrives came out exactly how we wanted, and their staff were a pleasure to deal with. Highly recommended!
Excellent service! I worked with Evelyn and she provided me with color virtual samples, kept me informed of all the current promotions and responded quickly to every email.
Great service and product. Would order with them again without hesitation.
We are very pleased with the decision to purchase personalized USB drives from USB Memory Direct. I was a little hesitant to make a purchase like this online without seeing the product first, but Evelyn Gutierrez was so professional and helpful and supplied us with a great looking proof with our logo in less than an hour. They were able to quickly make adjustments and even matched a lower price I had gotten elsewhere. When the drives arrived we were extremely pleased with the look and the quality of them! We are very happy with our purchase and wouldn't hesitate to go back and order more in the future.
I worked with Lana and she is fantastic, quick replies and very helpful. Their prices can't be beat and the product is great. I'll definitely order with them again in the future.
The customer service was wonderful - they were very quick to respond to inquiries and helpful with any necessary adjustments. Their costs were low to begin with, and they offered very generous deals. With the low cost, I was pleasantly surprised to receive such a high quality product. I was very happy, particularly with their attendtive customer service.
Great customer service and a nice product (personalized thumb drives). Lana was very patient with my questions and decisions.
Ordering from USBMemoryDirect was amazingly easy. Top-notch communication, service, shipping and end product. VERY happy with our jump drives... will definitely order again in the future!
My experience with Evelyn and Memory Direct was incredible. I had a very short deadline and the USB flash drives were uploaded with a commercial, printed perfectly with our logo AND arrived in CA from China in 7 days before the deadline - amazing!
Quick, on time, and met expectations.
Evelyn Gutierrez was a pleasure to work with.
We are very happy with the drives!