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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse all our reviews on Trustpilot. We take customer service seriously and our customers sure let us know about it.

Nice work & fast

Everything looks great, fast turnaround & very professional custom service.


Efficient, Friendly, and FAST

USB Memory Direct was a pleasure to work with. We decided this year to forego sending out giant binders of information to our clients in favor of a compact flash drive that could double as a marketing tool. The whole process took less than two weeks, the drives arrived exactly when they said they would, and they looked great. I can wholeheartedly recommend this company if you need some custom drives made up quickly and cost effectively.

Michael Butler

United States

We had the greatest experience with Lana and the team at USB Memory Direct! It was a quick turnaround order for custom thumb drives with data uploads needed. They worked with us to make sure everything was just right before they started production, and they got the entire job completed and shipped in plenty of time before our trade show date. My client and I are very pleased! Impressive group, awesome customer service, and great quality products!

Marilyn Stafford

USB Memory Direct was very friendly and helpful throughout the ordering process. We went with the pen/USB combo for multi-functionality to give out to customers and thank staff members for great work. They are durable and functional and speedily backed up files on my computer in a pinch! Thank you very much!

Jessica Kaschube

low cost & best quality

flash drives are as described and working gr8


United States

Really good USB sticks, they arrived quickly, looked great, and best of all: they store stuff!

Withers Joshua

Wonderful experience with USB Memory Direct!

We received our flashdrives for a price lower than any competitor in a very short period of time. We recommend USB Memory direct to any company in need of this type of marketing material.

Page Walker

United States

Just got my USB's in the mail and I am super excited. The color and logo looks exactly like the proof that Jeff made for me. Not only that, but they arrived way sooner than I expected. I have received many great comments about the USB's and I am going to place an order for two more colors!

Adriahnna Curry-Letourneau

I just got my shipment of logo'd slap bracelet drives to hand out as prizes to kids during school visits. They came out perfectly! I tested out the idea with one student, and she posted it, immediately, on her Instagram account. I can't wait to hand out more next month.

Jody Feldman

Fantastic product. Great customer service. Recommend

Pepper Winters

The first couple orders were great! Then it all went down hill from there. The past three orders (over the last year) they screwed up color multiple times....even sending a glittery USB when I asked for matte finish! I haven't felt listened to with my requests...even brushed off with questions multiple times via email. They even printed the wrong logo on my last order, after a month of waiting to get my first order of this year corrected!

Erika Epley Thiele

Love the final product. It came fast, my logo was perfect, and the speed of the drive was up to the standards I have. Keep up the good work!

Matt Mason

Highly recommend USB Memory Direct

The product, price, and service we received by USB Memory Direct was fantastic. Uploading our logo was so easy! Also, Lana was very helpful with the entire process! I would highly recommend USB Memory Direct!



Customer service was awesome! It is very important for us as costumers to receive items on time and everything that I was promised was fulfilled. Thanks a lot Lana for your time and dedication =)

Fabio Lopez Fotografo

United States

LOVE these custom drives!

I used USB Memory Direct before for custom engraved wooden drives and they were wonderful to work with. I knew when it was time to get new drives for my rebrand that there was no one else I'd like to work with. This time we did custom molded drives and they're even more awesome in person than I expected! They were wonderful with the tweaks and changes I requested and very easy to work with. Highly recommended!


Great Product & Service!

I just received my first order of personalized USBs and I can only say "wow", they look absolutely amazing! Marina, my sales representative was very helpful, professional and replied within a few hours. From the quote to designing,ordering and shipping, everything exceeded my expectations. Thanks so much,-highly recommended! Marianne Rothbauer Marianne Rothbauer Photography

Marianne Rothbauer

United States

Every so often, an amazing product grabs my attention that I just gotta have! Recently, I was contacted by USB Memory Direct to try a sample of their USB flash drives. I?ve seen these at trade shows where exhibitors give them away with their logo and website imprinted on them. I always thought they were a pretty cool way of promoting a company. When I visited the USB Memory Direct website, I was blown away by all the unique styles, shapes and colors they offered. I was even more impressed that companies like, Yelp, Sunoco, Kodak, Intel, Toyota and many other Fortune 500 companies were using them. Now I could finally join the ?big boys? with my own custom flash drive!

Mark Madere

Fantastic selection, custom made and ships fast. My drives turned out amazing!

Joshua Atticks

I recently used UMD for my brand: My Beautiful Adventures. It is a luxury lifestyle website with a strong focus on travel. I had planes that were USB drives created with my logo. To say I am obsessed with the final product is an understatement. I absolutely love love love them and I cannot wait to offer them to my readers. Thank you UMD, I am definitely a satisfied customer!!!

Andi Perullo de Ledesma

As a Portland-based wedding and portrait studio, we always have been keeping our products environmentally friendly and sustainable - I'm so glad we found USB Memory Direct. They offer so many choices, but we LOVE using products that are bamboo! They gave us a super-fast turnaround and the drives are made really well too (we have used other brands in the past which were not made well). These drives are perfect since they are inline with our branding and the company is very dependable. Thanks!

Joe Rumore