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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse all our reviews on Trustpilot. We take customer service seriously and our customers sure let us know about it.

Good quality product, good service


Quick and friendly responses from our sales rep, Amanda Caraballo. When she wasn't in, her manager stepped in to ensure we still got quick responses. USB Memory Direct offered the best price we could find and had the most benefits (free shipping, no setup fee, preloaded with material, full color logo, inscription on the back, etc.). Great quality product upon arrival. Everything was as expected, including our presentations being preloaded on a certain quantity of our drives and marked as such. Will use again.

RegistrarCorp

Great!!


USB Memory Direct is a great company. We were looking into promotional USB's for an upcoming show. I spoke to Zack Toyota at USB Memory Direct. He did everything he could to meet our needs! We are thrilled with how the product turned out! And Zack's customer service skills were top notch! Thanks Zack at USB Memory Direct! Aimee Jones Tuff Stuff Performance Accessories

Aimee Jones

Great Product


i love the custom USB flash drives i ordered. it is exactly what i ordered

Nnathan Romansky

The custom-shaped flash drives were a huge hit!


I was searching for a flash drive design that would complement our actual crystal award. USB Memory suggested I let them create a custom shape to match the award. When I received the digital proof the project manager was ecstatic. The awards ceremony took place during our annual Expo in Las Vegas mid-September. The custom-shaped flash drives were a huge hit! I so much appreciate the efforts of USB Memory in helping us to create a great experience for our 2016 competition winners. I'll definitely recommend them whenever I can!

cgaylor

Lana is AMAZING!


Very professional, prompt and excellent customer service overall .... made the entire experience a pleasure and I love my new drives!

barbara_yasuhara

Great product, pricing and customer service


I have been purchasing USB Keys for our Technical Education department for over two years now with USB Memory Direct. They are a 'hot' commodity with our internal students and external customers. They are so popular that other departments have placed their own orders. I highly recommend USB Memory Direct.

Lisa Salazar

Awesome Service and Products


They were prompt and delivered a great product. We are very happy with the branded Clip-It style USB sticks.

Kasey Evans

Look amazing and high quality


I came to this company for a second order! I am very happy with my flash drives. Lana is great to work with and everything is exactly as I asked for. I will definitely use this company again.

Patricia Loofbourrow

SATISFACTION GUARANTEED!


Working with USB Memory Direct was a wonderful experience! The entire event - from start to finish - on our order was a very easy process; the staff members made suggestions and gave advice and were very easy to work with, as well as being very professional! We will definitely work with USB Memory Direct again! We officially placed our order on September 6th ---- the 750 USB Flash Drives we ordered were delivered to our office on September 23rd! Lightning fast turnaround!!!!!

NAA1969

Great service


Great company to deal with. Timely response and great product.

Marilyn H Ayers

Wonderful Prompt Service and Delivery


Thank you for your prompt replies and proofs for my USBs. Amanda was fabulous at returning minor tweaks of the proofs and assured me I would receive the product within the time frame needed. Great quality product, I'll be sure to recommend fellow photographers.

kkufaas

Instant Response with Fast Followup


USB Memory Direct was extremely fast in responding to me request for a quote and provided easy to follow steps allowing me to see a sample layout literally within the hour. I was quite impressed by their speed and attention to detail in providing my company with a solid great looking product which fit my immediate needs precisely.

EOPDesign

Great work, fast response...


Customer service was prompt, efficient, and friendly. Product was high quality and exactly what we wanted. Nick and his team were willing to work with us until we got what we envisioned. Easy to work with and good communication.

Kimiko Barrett

Excellent Service and Product


I could not have asked for better service. Everyone was helpful through the design process, and the product arrived quickly.

Stephen D. Smith

Perfect Service


I wanted usb with a download of my meditation class and imprinted with company logo and website and I got everything I needed, great service from Nicholas and quick turnaround time.

Fe Echavarria

Marina Daniels Rules!


This is the 5th year that I've worked with Marina at USBMemory Direct to created USB drives for our trade show media kit. It's always been a pleasure working with her and we always get exactly what we wanted. Thanks Marina!

mdeme-12350

Better than advertised!


USB Memory Direct was not only easy to work with, they were competitively priced as well. The product was easy to order and delivered quick. When I opened the box I was pleasantly surprised at the quality of the drives and the logo was clear and sharp. I can't wait to share these with our customers! Sincerely, Todd M. Johson Outside Sales Manager Penn-Troy Manufacturing, Inc.

Todd Johnson

United States

Very helpful and great customer service


They did a great job of answering all our questions and working to help create the perfect USB logo and color combinations.

Emily

United States

Excellent Customer Service and Timely


After submitting a design, the company worked to make sure it would have the best design considerations possible, while also working to ensure a timely delivery. I am very satisfied with this company and will definitely be pursuing future business!

Patrick Freeland

United States

Larger sized USBs


I was looking for larger sized USBs for branding of a government project. The USBs arrived on time. They work well. My only complaints are that some of the tops look a little bent and the printing wasn't mirrored correctly: When you flip it over to side B the logo appears upside down, but it can be flipped on the side to appear correctly. Good job overall.

Briana

United States
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