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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.

It took us a while to make a decision

It took us a while to make a decision about quantity, pricing, image - the USB Memory Direct staff were so patient, sending revised quotes as we narrowed our options. Ours was a very small order yet I felt every effort was made without reservation to create just what we wanted. And when we finally made our choice the time frame was very short for our hoped for delivery. Even then the staff was calm, efficient and did everything they could to meet the goal. And we did! Much appreciated

Victoria Parker

Great Custom Order Experience

Ordering a custom item has never been easier. I had a custom design within the day and the order placed. Great customer service! Very prompt attention and great product.

Lisa Mims

I have used this company in the past

I have used this company in the past, and the customer service is fast and friendly. The flash drives are flawless.

Meghan Joiner

Quick response

Quick response. Great service! Will buy again for sure!

C. J. Recher

Great Experience!

From the beginning to the end we had a great experience. Friendly customer service and the prices were lower than everywhere else I looked. We loved our USB stick with our logo on it. The work was very nicely done. We will order again soon.


USB drives for photography services

I was dealing with Marina Daniels for my purchase of USB drives. She was very helpful during the process and answered all my questions. When my color logo wasn't able to be used for the wooden drives, she made a new text logo with the same font as my original. This was the reason I went ahead with the order.


Great Service!!!

I dealt with Amanda Caraballo. She did a great job explaining all the different options I had and going through different pricing with me. Anytime, I had a question, she got back to me immediately. I was also sent samples, and renderings of what my flash drives would look like. I was very surprised at how great the service was. I will order my next batch of drives from this company for sure.

Michael Turner

custom USB sticks

It was as real pleasure to work with Lana and USB Memory Direct on getting our custom USB sticks designed and manufactured. They turned out wonderful. We will definitely work with USB Memory Direct again should we require more sticks - custom or stock!


Great Customer Service!

From the ordering process to the final product, our experience was fantastic! The level of customer service was stellar all the way through. I even got an email from our rep alerting me that my package had been delivered, moments before it arrived on my desk. We will definitely order from USB Memory Direct again!


Good job by USB Member Direct

Marina and her team did a great job! The end product was terrific, and it was delivered in a timely fashion.


Our short time line was a non-issue for this team! The product was exactly what we wanted and at an excellent price.

Great product, excellent customer service and prices!!! Thank you!


Great Product & Great Service

The USB drives we ordered came right on time and the customer service support was wonderful!

Pamela Wasielewski

No more than 5 minutes after I ...

No more than 5 minutes after I submitted an estimate request online I got a call from Amanda at USB Memory Direct and we were off! She did a wonderful job making sure our order was exactly how we wanted it and even recommended a current promotion so we could save some money! Amanda did a great job at explaining the process so we new what to expect as we completed the order. If we need any more custom USB drives, I will certainly call Amanda!



Excellent product & customer service. Marina Daniels was our Account Manager handling our order and she was very quick, efficient, and kind. I received many quotes, but ultimately chose your company due to the service she provided.


USB Memory Direct qouted fairly

USB Memory Direct qouted fairly, communicated well, shipped in a timely manner and product arrived as per spec. We'll use 'em again.

Jeff Beals

Fast, and easy

Cheap, easy, and fast. Helpful staff - thank you.

Daniels S.

Great service

Good prices, fast service, and delivered even before the promised date. Thank you!


Great Company for USB Drives

USB Memory Direct was an absolute pleasure to work with. We had a design in mind when we reached out to them, but as we worked together, they were able to improve upon it and make it even better than we had imagined. Marina and their customer service was also very impressive. We had a few complications on our end, but they were willing to work with us in order to get the project done. We will most certainly be working with them again in the future!

Linda Baker

USB for Tom Comerford

The customer service representative (Amanda Caraballo) was very helpful and professional. The turnaround time was beyond our expectations. I would highy recommend this company. The end product was of quality material and meet our needs.

Judy Connelly

Great vendor

Mariana was great following up at design and shipping phase. The product looks good too.