We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.
Your product is good but your employee Marina Daniels was fantastic and the only reason I don't shop around for any re-orders. I have been a loyal customer for three years and have purchased over 1000 lanyard drives for our institution.
From the website, to requesting a quote, the speed of response, the accuracy of order, the ease of communication, willingness to work with us on price (being a school district), ahead of schedule delivery- everything was easier than any other vendor we have worked with and came in at a lower price point as well. The quality of the product and printing was phenomenal- it looks great and just like the proof that was sent. Amanda Caraballo was our customer service rep, and she was nothing less than phenomenal. Professional, courteous, willing to go the extra mile, never left us wondering where we were at in the process, and even followed up upon delivery. We deal with a large number of vendors on a daily basis, and this was definitely above the rest. We really could not have asked for a better experience.
The printing on the USB drives was very sharp and precise from drive to drive. Due to overseas shipping problems, we were not able to receive our original order of drives on time; they did a rush production to have the same number of drives available on time. The "rush" drives were just as well printed. The drives we sampled (both lots) all worked flawlessly. We chose the business card-shaped drives; these were a big hit with the attendees of our conference! We look forward to working with USB Memory Direct in the future!
I had a great experience working with Marina from USB Memory Direct. She was able to work with my budget while maintaining the quantity I needed for my project. Marina understood that this was a quick project that needed to be at my office in just a couple weeks. She updated me all throughout the project as well as notified me the second it was delivered. Overall a great experience.
warey good nice work
First of all, I have to say that their service is wonderful - it's one of the reasons I chose to order from them rather than the other companies I received quotes from. Amanda was my account manager, and she did such a great job keeping in communication with me, whether by phone or email. She was also patient when it came to waiting for me to flesh out the final design and with us going back and forth with various email proofs. She was always happy to explain things when I had questions and concerns. She seemed to really care about and listen to what the customer wants. As for the product, what we received looks great and is what we expected based on the proofs. We handed them out recently at an event we sponsored, and they were snatched up quickly! We will certainly be ordering from USB Memory Direct again when we need to restock.
Once we had a confirmed rep handling our account/order everything transpired great, very helpful in putting the job together and the product received looks wonderful! Thanks Nicholas!
Our representative was very easy to work with. We had a couple very small hiccups that were very quickly and easily corrected. Our rep was very flexible and assisted with pricing to meet our needs. We confirmed final order apprxo 12/13 - 12/15 and received on 12/27... in my opinion, that is a very quick turnaround time, especially during the holidays!! Would definitely recommend USB Memory Direct.
i love the flash drives we ordered! they look super awesome! it was a pleasure working with Nicholas throughout this process. he is awesome! thanks!
We ordered custom USB thumb drives in the shape of our company logo. They turned out amazing! Super eye catching and our affiliates love them!
Easy ordering experience. Our account manager was quick to respond and delivered several proofs to meet all of our miscellaneous requests. Will definitely order from here again.
We are extremely pleased with the flash drives we ordered from USB Memory Direct. They are classy and professional and miles ahead of anything else we saw for that price. We were worried they were going to be cheap looking and flimsy and they are 100% the opposite. A really great product.
My office has always had exceptional experience with USB Memory Direct. We have worked with Marina, and she is always a delight to work with! We will definitely be returning time and time again to USB Memory Direct.
Love the product. It was just as I expected and looks very classy. Nathan and his crew went above and beyond in customer service. They even fixed my logo, so it could be applied to the drive. Can't wait to use them. I will definitely be buying more. Blake Russell, Owner On Track Physical Therapy and Performance
Very helpful, prompt, efficient, they did an excellent job
I was impressed with the great speed, professionalism, client services and options with USB Memory Direct. I needed a three-day turnaround for an upcoming conference. The sales and art department team were efficient and continually checked in regarding mock-up design, which I greatly appreciated.
Excellent service from start to finish!! Thank You!!
Having never heard of USB Memory Direct before I did a little online shopping for some corporate USBs, I wasn't sure what to expect. Boy was I surprised! My account representative was incredibly friendly, communicative and helpful (not sales-y!). I just received our USBs today and they are great! We have a very detailed 4-color corporate logo which was printed beautifully on the USBs. I am really impressed with the quality and can't wait to give them to our clients and employees. Thank you, USB Memory Direct!
Flawless and easy; working with Nick was a smooth and great experience. He made it easy and actually took the time to contact me via phone (who does that anymore?) just to ensure the order was exactly what we wanted. Excellent customer service, timely production, and phenomenal communications throughout. I would never hesitate to recommend this company, their services, and will be returning in the future. This review wasn't given, it was earned. Thanks for a great experience!
They were very helpful through the whole process. Offering suggestions and giving updates as to order status. I will be using them in the future for jump drive for my tax preparation clients.
