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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.

Preparedness Consulting Group USB Project

David Krymowski is our account manager and provided excellent customer service and communication. The art department captured our company needs on the USB drive that we give to each of our clients. We are extremely pleased with he final product and will order from David and USB Memory Direct again.

Preparedness Consulting Group

United States

Trustworthy and excellent customer service.

Great follow-up and understanding of customer requests. Quick responses. Excellent product results, too! Definitely would order again.

Krizel Minnema

Fresno, US

customize usbs

they helped me out with my order from the beginning til the end very neatly. i had laser engraved custom usbs. and the end product is very satisfying. thank you again.

Yeliz Atici

United Kingdom

Excellent customer service & product!

The printing is perfect and represents our logo (with color)! So impressive over our previous USB purchase. Shipped packaged in holding sleeves, which make it easier and safer to ship them to our sales guys.

Jennifer Clark Henderson

Richardson, US

Super customer service - great product!

Evelyn was quick to respond to all emails, polite, helpful, and knowledgable. (All of this during the week before Christmas too!) Flash drives arrived in just a few days and are beautiful!! I highly recommend USB Memory Direct!

Kerry Smith

Midlothian, US

Good value and great service

I wanted to buy usb drives with my company logo. I got a very quick quote and the artwork looked great. So I ordered and two weeks later they arrived. Logo looked great and the drives I tried out worked just fine. I was very pleased with the experience.


United States

Great price and service - kudos to Jessica Newman for a great product and excellent service!


Great service, great product

Great service, great product


United States

Quality product and service

I highly recommend using USB Memory Direct to anyone ordering flash drives. The customer service from start to finish was impeccable! Unlike other online companies, the entire process is personalized; a person is available to answer any questions and provide a virtual sample before finalizing. Thank you for the excellent service!


United States

Friendly service, fast delivery.

Great experience, high quality - will order again. Lana Burton did a wonderful job.

Varju Luceno

United States

Incredible product and incredible service

Wish that I could issue a rating higher than 5. We are in the process of transitioning to another logo, so during the order process I was having issues submitting the correct file type, format, etc. Our USBMemory rep, Marina Daniels, did an OUTSTANDING job ensuring that everything was absolutely perfect with the order. The product is great and order arrived 3 days prior to anticipated date. In this day of "less than stellar" customer service, it was refreshing to have Marina provide such professionalism and support. Great job, Marina, and a great product!!!! Pete Russo DART Energy Services


United States

Excellent product and terrific customer service

I worked with a representative (Jonathan Kane) and he was super easy to communicate with - prompt, professional, and thorough. I just received my order via UPS and I couldn't be happier with how they turned out. I'll continue to use this company in the future when it comes times for another order!


United States

Great customer service and speedy delivery

I tried to order bottle opener USB drives last October for a trade show through a different vendor. It was a nightmare. Andrew at USB Memory Direct was very helpful and quick through the process. The drives even arrived early. We are very please with the quality and service. I highly recommend Andrew and USB Memory Direct to anyone looking to anyone.


United States

Wonderful experience!

We received superior service from USB Memory direct from the first inquiry email until the items were delivered. Our Sales Manager was very helpful and responsive. Our inquiries were met with almost immediate responses, the shipping was fast and the product we received was outstanding! We will continue to do business with this company in the future.


United States

Great Customer Service!

Evelyn with USB Memory Direct was amazing. She helped me with a very custom order for our design company, and not only was she a pleasure to work with, but our USBs look great. I would recommend this company to anyone in the market for this type of product. Thanks!

Ashley Conner

Newport Beach, US

Amazing experience all around.

I loved working with Lana. She supported me in getting the best deal possible, was great about following up with me, and was very patient with me throughout the entire process. Highly recommend!

Ben Whitehair

Los Angeles, US

Great one on one service

I ordered custom flash drives for my photography business. They are wood grain with my logo on it. They arrived today and look great, but I was more impressed with the customer service leading up to today. I worked with Max and he emailed me with a quote almost immediately after my initial inquiry on the website. He also told me about sales and promotions they had going on, and helped me choose the best wood color for my particular logo. Love the end result.


United States

USB Memory Direct has outstanding products and excellent service. We will always go back to them to order Flash Drives.

Every year we return to USB Memory Direct to buy Custom Flash Drives that we use as promotions at Trade Shows. The products have worked flawlessly and the service and attention to detail provided by their staff, especially Lana Burton, is truly a wonderful experience. We would not think of going somewhere else. Thanks again to Lana Burton and the USB Memory Direct Team.

Rick Kohn

United States

Quick Turnaround, great experience!

Marina handled our order and got it produced and shipped in one week. The product is exactly what we wanted. Would absolutely do business again.


United States

Wonderful Service

USBmemoryDirect did a fantastic job with my USB drives. Lana was very professional and quick to respond to any questions that I had. I highly recommend this company and will be using them again for sure. I am extremely pleased with the product, shipping and follow-through even after the order was delivered.

Sanjeet S. Nijjar

Bradbury, US