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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse all our reviews on Trustpilot. We take customer service seriously and our customers sure let us know about it.

No more than 5 minutes after I ...

No more than 5 minutes after I submitted an estimate request online I got a call from Amanda at USB Memory Direct and we were off! She did a wonderful job making sure our order was exactly how we wanted it and even recommended a current promotion so we could save some money! Amanda did a great job at explaining the process so we new what to expect as we completed the order. If we need any more custom USB drives, I will certainly call Amanda!



Excellent product & customer service. Marina Daniels was our Account Manager handling our order and she was very quick, efficient, and kind. I received many quotes, but ultimately chose your company due to the service she provided.


USB Memory Direct qouted fairly

USB Memory Direct qouted fairly, communicated well, shipped in a timely manner and product arrived as per spec. We'll use 'em again.

Jeff Beals

Fast, and easy

Cheap, easy, and fast. Helpful staff - thank you.

Daniels S.

Great service

Good prices, fast service, and delivered even before the promised date. Thank you!


Great Company for USB Drives

USB Memory Direct was an absolute pleasure to work with. We had a design in mind when we reached out to them, but as we worked together, they were able to improve upon it and make it even better than we had imagined. Marina and their customer service was also very impressive. We had a few complications on our end, but they were willing to work with us in order to get the project done. We will most certainly be working with them again in the future!

Linda Baker

USB for Tom Comerford

The customer service representative (Amanda Caraballo) was very helpful and professional. The turnaround time was beyond our expectations. I would highy recommend this company. The end product was of quality material and meet our needs.

Judy Connelly

Great vendor

Mariana was great following up at design and shipping phase. The product looks good too.


Excellence in a pinch!

I was heading to a tradeshow in a few days and was under a crunch for give-a-ways to high level, decision makers. My existing provider was unable to accommodate my need for USB Storage Devices. Amanda beautifully assisted in me in selecting a newer technology USB device, seamlessly integrated my company's branding and expressed shipped the merchandise in plenty of time to carry them with me to the event. USB Memory Direct is now my supplier of choice for future marketing events.


Great customer service

Great customer service and quick delivery! Great product.


Highly Recommended Resource

I would recommend USB Memory Direct to any of my colleagues or clients. My experience with the company and our rep, Lana Burton, was exceptional: from the first communication to the on-time delivery of our product.

Jeff Stein

We did some researching before choosing ...

We did some researching before choosing a company to order from, and this was the best price we could find. They designed our USB cards very quickly and were fast at communicating and assisting. We were so impressed with the design when we got them. Good work! Enrique Diaz was our representative, and he was so pleasant and efficient to work with.


Great Company

Our USB Drives always look great, the staff is very friendly and helpful. Delivery is very fast. Always order our USB Drives here!


I loved the product they provided and ...

I loved the product they provided and Amanda was super helpful and accommodating with the quotes - BUT the product didn't arrive in time for the event I bought it for. USB Memory Direct had confirmed the date ( a Friday ) and they paid for overnight shipping, but due to a storm in China, the package came on Monday. I asked a few days prior if the package was shipped, and Amanda checked, but they didn't ship it till one day before the delivery date. Not her fault - but in my opinion, the company should ship it an extra day in advance to make sure they meet the client's delivery request. After I explained to them that I only ordered the product for this specific event, they ended up refunding me, which I think is a great and fair service on their part for this specific incidence.

Emma Cairo


This is our third time ordering from USB Memory Direct. Lana is always very prompt in processing our order and quality of the USB drives are excellent. Highly recommended if you're interested in distributing USB drives as promotional item!


Marina at USB Memory Direct was a ...

Marina at USB Memory Direct was a pleasure to work with. She was very responsive to all my phone calls and emails, and my new USB Business Cards were delivered on time and look excellent! Thank you!

Vini Rossi

Fast service and perfect product!

From start to delivery, Amanda Caraballo kept in touch to make sure I was 100% happy! Great company.


We had a very quick turn around time ...

We had a very quick turn around time and they got it done with a day to spare!

Franki Dubs


Every year our Elementary's PTO gives the teachers an end-of-the-year gift for all their hard work throughout the year. This year, we decided on 16GB USB Drives with our logo branded on beautiful leather keychains. We also ordered display tins, making the gift even more special. We couldn't be more pleased with the experience and product.

Langston Road Elementary

Best Service I Have Ever Received

The main point of contact had left the company when we needed a reorder to be placed. Lana was not only extremely responsive, but helped me with my needs every step of the way. I highly recommend anyone who is looking for customized USBs at a great price to look into this company. The supposed turnaround for our order was roughly over a week, and USB Memory Direct processed and shipped the order in half that time.

Alyssa Sardone