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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.

From the expert advice and suggestions of Lana, to the quality of printing in the art department, to the quick delivery, we are extremely satisfied with Usbmemorydirect!

After calling around receiving quotes from various companies, it didn't take long for us to settle on Usbmemorydirect. Our Account Manager was quick to shoot us a quote and made a host of suggestions that led us to the product that we needed. Fortunately for us and despite a few hiccups that we made in the design, Usbmemorydirect was quick to get us our thumb drives in more than adequate timing. We appreciate the efficiency, the professionalism, and the speedy delivery. Thanks Lana!!! Tim Wilkinson Power Hydraulics Lake Charles, Louisiana

Tim Wilkinson

United States

Great service!

I had ordered before from USB Memory Direct so I knew just where to go when I needed to place another order pronto. Lana has been wonderful to work with getting our order and invoicing done as quickly as humanly possible. Highly recommend.


United States

Exceeded expectations

As a photographer on a limited budget I still wanted to provide my clients with USB's that were of high quality and personalized. I was somewhat hesitant ordering from a company I had no idea about and choosing everything online. However, the customer service I received throughout the entire process made the experience quite enjoyable. I now have a supply of beautiful USB's that I can't wait to share with my clients.

Michelle Bauser

United States

This is the second time I have ordered from this company, and both times have been a great experience! The costumer service is excellent! Any time I had a question they got back to me almost imidiately. I received my products two days prior to the estimated delivery and they looked just as amazing as the sample image their design team sent me!


Great company!

My company order 100 jumpdrives with our logo on the front and the website URL on the back of them. This is the cheapest and best company we could find to make them. The jump drives are super high quality, the printing looks great, and we couldn't be happier. The best part is that USBMemoryDirect actually helped us with the design process from beginning to end, and they are the only company we have found that laser engraves and does design work for free! We will definitely be doing business with them again in the near future.


United States

good price,good service,excellent job!

Li Bruce

Great Experience!

We had a great experience working with these guys! They had awesome, customer service; and were quick to respond. We worked with one person throughout the whole process, so it was never confusing. The final product was excellent quality. Our clients (and team) love the flash drives! We would definitely work with them again.

Victoria Richland

United States

Amazing service, incredibly responsive, best price, helpful and patient.

Our company decided to start using thumb drives for our trainings instead of the bulky, expensive, non environmentally friendly notebooks we had used for years when training large groups of people. Marina at USB Direct was amazing in her willingness to continually change the mock ups and walk us through the process. We were also on a tight deadline and she figures out how to make it work. Best price and service available!


United States

I was in a hurry to get a custom USB credit card for a client of mine. I worked directly with Lana and she made this happen for my client. I will be using USB Memory Direct again in the near future.


Awesome customer service and amazing products. Max worked with me to create the perfect product and he was patient along the way. When the order arrived I couldn't have been happier. I can't wait to load my USBs and deliver my digital products to future clients!


This is my second time ordering with you guys. Prior to USB Memory Direct... I had tried another company... the service was mediocrer and the quality was definitely not anywhere close to the quality you guys have given my company. I was super excited to be able to place my second order of wooden USB Drives. Max Sanchez helped me for the second time and quickly responded to any questions and helped give me multiple ideas of what my USBs could look like. I am already thinking of my next batch and my company's packaging is now complete thanks to your team!


I loved and enjoyed working with Lana from USB Memory Direct, she was very accommodating, friendly and efficient. Everything that I had requested she had made sure was taken care of in a quick and timely manner. I would recommend this company to anyone seeking high-quality products with superb customer service. Thank-you Lana and USB Memory Direct!!


Working with USB Memory Direct was a pleasure. The customer service was above and beyond. Lana helped me with my order from inquiry to delivery. The product is great and the prices are very competitive.


Answered my request for quote by phone withing 15 minutes - Super courteous - Handled my rush order to perfection - 5 Star Service and Quality Product - I couldn't be happier!


My experience with USB Memory Direct was EXCELLENT! I ordered flash drives with my logo printed on them, and from the very beginning, the customer service representatives were extremely prompt and helpful. They answered all of my questions thoroughly and very quickly. The production and shipping of my flash drives was very fast, and I LOVE the final product! It is beautiful -- I couldn't be happier. It's exactly what I was looking for. I would highly recommend working with this company, and plan to order from them again in the future.


Love the flash drive

I love the flash drives I got. It was easy to submit what I wanted on them and I got them a week after I ordered them.

Liz O'Keefe

Braintree, US

Fast, excellent customer service & quality products

I had a great experience with USB Memory Direct, especially Max Sanchez. He was quick to respond and happily adhered to my many requests for virtual samples (sorry, Max!). The products arrived earlier than scheduled, which is always a nice surprise, and I'm very impressed with the quality. I can't wait to share them with my clients! This is my 2nd time using USB Memory Direct, and I will definitely continue to do so. Can't go wrong with them!

Megan Bergeron

Lafayette, US

Fantastic Customer Service

David and the entire team at USB Memory Direct were an absolute pleasure to deal with. They were fast, efficient and extremely helpful! It made the process of doing a custom USB very easy! Their pricing was very competitive as well. I will absolutely use this company and David's assistance again.

Lisa Edmondson

United States

Excellent service. Nice sleek and good quality product! I also enjoy the design process with samples before approval for submission. Thanks for offering a good service I can depend on. A+!

Brent Stanley

Perfect Solution for USB's *****

Working with the company was a great experience in all aspects!!! Great prices, fast shipping and beautiful graphics. I will not hesitate to do business with them.... It was just perfect!! it was better than the five star programs that are out there!!! Thanks so much for all your help!!!

Gilbert Ferro

Panama City, Panama