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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.

Excellent customer service and a great quality product (Woodsman USB.) We did a lot of research before deciding on a product and company and have been happy with the results.


Thank you Marina for the wonderful customer service and expedited shipping!


USB Memory Direct was absolutely fantastic! The customer service was on top of everything; and very quickly at that! My product is beautiful and I'll definitely be returning when I need to restock!


Our representative, Marina, was great to work with. She was quick to respond to any questions/comments and she also followed through right until the end when our order was received. It's a great company that we plan to continue doing business with in the future.


These guys are fabulous! Fantastic customer service, the product was exactly like the proof image I received. They rock and Johnathan is extremely helpful!


I am very pleased with my whole experience with USB Memory Direct. Lana, the account manager I worked with, was very helpful and patient with me. The whole order process was also fast and easy to do. I'm very happy with my end product and would recommend them to anyone looking for USB drives for their business!



I just received my order of 25 wooden USB drives and I'm very happy of my delivery ! These usb key are perfect for a professionnal business. It's a good quality, I especially like the magnetic part of the usb key (on the cap). I received my order in a short time (1 week) and everything went well (order tracking) . The customer service with Lana is very good, she is very responsive by e-mail and supports you in all your steps.



Great customer service!

This was a very pleasant experience. I was able to handle everything via email and Marina Daniels kept me informed during the entire process. I received the drives yesterday and they look great. We will definitely use for future needs!

Susan Casey

United States

Will be impossible to find a better company to work with, this guys can make a perfect combination between great customer services and excellent products. I couldn't be more happy and i will become a loyal client. Thank you.


Thank you!

We ordered customized USB drives for a back-to-school event for staff. David was professional, thorough and timely. The product arrived quickly and looks great. Thank you!

Jayme Taylor

United States

Quick production and turnaround, excellent final product.

Ordering process was enjoyable, Marina was friendly and proactive. We had a short time frame and they completed the order quickly. The drives we got look really good. Not to mention they offered the best prices of everyone else I researched. This was my second time using USB Memory Direct, and I will continue using them in the future.

Patrick Bryan

United States

USB Memory Direct is the best customized jump drive supplier out there! I've used USB Memory Direct a couple of times for various businesses and I've always found the perfect drive - and have been able to customize logos to fit on the devices in a natural way. Whether you want a "self-contained" (no-separate lid) jump drive, a creatively different drive (e.g. key chain) or a cool wooden drive - they have many options. The customer service is stellar and prices are extremely reasonable. I'd recommend USB Memory Direct to any business in need of branded jump drives!


Fantastic Customer Service!

Working with USB Memory Direct was a positive experience for me!! They were quick to respond to all of my questions and answered all of my questions. I just received my flash drives and they look great! I will definitely order again from them again and would highly recommend them.

Carol Bliss

United States

Pine USB

Marina, at USB memory direct, was extremely helpful and patient with us as we designed our wood usb memory stick. They are beautiful and elegant and are a good representation of our company and our logo. We priced it out and USB Memory direct had the best prices by far! Thank you for your help!!! We will be sure to order from you again! Lisa Timmoneri CLT Recruiters LLC 212.634.9353

Lisa DiSalvo Timmoneri

United States


I love my new wood USBs! Max was great to work with and I found their pricing very reasonable. Would recommend them in a heartbeat.


United States

Max was amazing. Best customer service I've ever experienced! He was very patient and got us the best product for the best deal. We are very happy with the end result. Thanks Max, you rock!


horrible customer service. lack of follow up. just awful and disappointing.

Maggie J Ewald

Had a problem with my drives and costumer service gave fast attention and solution to it. They stand behind there products.

Eduardo Quintero Ph

Great customer service!

I bought some USBs from them and had a technical problem, I contacted them and the issue was fixed very quickly. They back up there products. Great customer service!

Eduardo Quintero Ph


Ordered some USBs from them and had a problem with the product. they contacted me and fixed the issue very fast with no extra charge. Loved there customer service!