Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse all our reviews on Trustpilot. We take customer service seriously and our customers sure let us know about it.

Quick & easy

I contacted them on Friday and the USB's were delivered the following Thursday after a 3 day weekend. Super fast and great quality. Was very happy with the whole process...quick and easy!

Margo Baker

Great Price and Excellent Customer Service

Amanda and her team were great to work with. They had the best prices, fastest lead time, and excellent customer service. I'm very satisfied with the product. I highly recommend USB Memory Direct


Good product

Good product, fast turnaround

Jesse Petrilla

Great product

Great product! Great Service! Great price! Great turnaround! Used them twice and was very happy with everything.

Thomas Quinn

I had a great experience working with Amanda Caraballo

I had a great experience working with this company. They were knowledgeable on the product and assisted me in making the best decision to reach my goals.

Keith Jackson

Incredibly Satisfied

I can't say enough good things about USB Memory Direct. Hector made our experience of purchasing USB sticks incredibly easy and affordable. USB Memory Direct was not in any way pushy or sales driven, it really felt like their top priority was to make the customer happy. We are very happy with the customer service and the product. USB Memory Direct will be our go to for when we run out and need to order more. Thank you for providing us with great service.


I absolutely love my USB drive...

I absolutely love my USB drive business cards! Lana was an amazing help to me finding the perfect marketing tool within my budget! It was well worth the $400! Now, I have my short film uploaded on 100 USB drives! I'm using this as a vehicle to send to publishing companies! It's all about the marketing and making a presentation! Sincerely, Jeneen Miller

Jeneen Miller

First Class!

Very responsive to all enquiries, and we got our order in record time compared with our old vendor. I will be making future orders for sure, and would recommend them without reservation.

James Quinn

This was one of the best customer service experiences

This was one of the best customer service experiences I've ever had. I was amazed that I got a call almost immediately after submitting an inquiry. Hector was so helpful and accommodating. He knew what I would need before I even thought of it.

Hannah Smith

Good product and service

Good product and service, delivered reasonably quickly!

Evan Larkin

I called a number of companies for quotes

I called a number of companies for quotes and samples and Marina at USB Memory Direct was the absolute best in terms of timely response, price and quality overall. Marina really listened to what I wanted, helped me put together a package that truly worked with my project and saw it through. This was all over the course of the July 4th holiday, and she never missed a beat! The final order arrived on time and exactly as promised. Would definitely recommend working with Marina!

Tracy Fullerton

Very pleased!

Marina was a pleasure to work with and understood our timeline. Her follow up was impeccable and the entire process went very smoothly--and the turnaround was fast!

Kristi Osterlund

Hoping this will be a successful new way to sell music

After some trouble getting through to them over the 4th of July holiday weekend, the ordering process went very smoothly, and we ended up with beautiful edge-to-edge printed USB flip cards containing high quality mp3's for an otherwise out of print EP, mp3's for a newer, still in print EP, a music video, and other goodies. It's easier for buyers to use, and way more seductive than a download card, while also more universally usable than a CD, given that CD players aren't as ubiquitous as they used to be. We have high hopes for this!

Sean Gardner

Marina is incredible!

Marina is incredible! We have been working with her for several years now to order USB drives somewhat regularly. She always responds promptly & communicates each step of the process clearly. She presents all pertinent options so I can make the best decision for my needs. They are extremely efficient & had our order request bid, mocked up, & sent for production within a few hours. I was notified when my package was shipped and delivered.

Shannon Davidson

Great Experience.

Great Experience.

Jonathon Collier

I came to them with a very strict order

I came to them with a very strict order and VERY short turn around time, less than a week and they did them perfectly. I got the order in less than three days and they came out exactly how we wanted. The service was beyond excellent and very helpful. I will DEFINITELY being using them again!

paige wise

Highly Recommend

Excellent no reservations, I would recommend this company to anyone. Incredible customer service: they patiently worked with our team to get the exact creative we wanted; sent samples so we knew exactly what we were ordering. Order arrived fast and prices were far lower than any other company offering the same products. We'll use them every time!


425 Engraved Bamboo Drives with Data

We had 425 Bamboo Drives with custom engraving and data to be loaded. USBMemoryDirect was great in its execution of the order and shipping. The drives look great and the content worked just as it should.


Great company to deal with

Great company to deal with. Very thorough and responsive and well worth working with. Nice to experience such great customer service in today's world. Would highly recommend. The finished product was fantastic.

Carla De Young

Great service

Great service! We went back and forth with Amanda C multiple times over the course of a few months. She was very patient and responsive to all our requests and questions. The lanyards turned out great!

Tiffany Minymum