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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.

Love the product

Easy to order, customer service agent very helpful and nice, great communication, product looks great, came in a very reasonable amount of time. Price was good. Very happy and would do business here again!


United States

Great Service

Very prompt replies to my emails, great prices and speedy service. Thank you!!


United States

Beautiful and Professional USBs!

We are so happy with the USBs that we purchased from USB Memory Direct - they are beautiful and of amazing quality. We worked with Amanda Caraballo on this order and she was so incredibly helpful, which made the whole process super easy and fun. She was always quick to respond and didn't bat an eye when we asked to make changes (like a million times) and was always happy to help us in any way that she could. We are so happy with our custom made USBs and would highly recommend this company and Amanda.


Best customer service ever!

After receiving quotes from several companies I talked to Amanda from USB Memory Direct. It was a no-brainer picking their company. You get your own personal customer service representative!! No more automated systems or having to tell your story over and over if you need to ask somebody a question. Your representative takes care of everything


Excellent work, determined to get it right

My boss and I had something very specific in mind for the USB we wanted created. I really appreciated how hard Enrique and David worked to get it exactly how we wanted. There was a time Enrique had to be out for his wedding and honeymoon and I never felt a disconnect as David answered any questions I had while he was out. Enrique ensured me the product would look just like the previous USB we had that was made elsewhere and he was right. They look spectacular!!! Thank you so much for making this a great experience. I will come back when we need more and would recommend you to anyone who needs a custom made USB. Thanks, Daniele

Daniele Dickinson

United States

Best Service in Town!

Lana was very helpful with the setup process and delivery was fast! Thank you USB Memory Direct!


United States


We are very satisfied with the quality of the USBs. So far the ones we have used work well. Customer service was fast and very helpful.


Great Staff Great Service

The product is excellent. The staff service was step by step all the way, all questions and or problems answered and solved.I have seen or had this kind of service in a long time. 100% thorough from staff to product.Thank you again

Kareem Parkins

United States

Amazing experience, highly recommend!

I am going out of my way to leave a positive review because it was a treat working with these guys (and Lana has been superb). After a tremendous amount of comparison shopping I found that these guys had the best rates. And better yet, their customer service was spectacular. Beyond that, the custom drives I ordered turned out wonderfully. The drives are high quality, never had any issues, and the custom image (an actual picture of a face) look stellar.


It was definitely a great experience.

They were easy to work with, diligent about small details, and overall created a great and efficient experience.

Casara Clark

United States

Great customer service

Nicholas and team did a hell of a job, we are very pleased.

Trip Six

United States

Delivered as Promised

Found USB Memory Direct online as I was looking for someone who could deliver a small production, for low cost, and in a short time. They delivered. Marina stayed in communication with me each step of the way. We'll definitely use this company again!

Karen Domingus Hauser

United States


Lana Burton was a pleasure to work with consistent and thorough.


Consistent Top Quality Products & Customer Service

I regularly place orders for USB drives for my department at work through USB Memory Direct, and I am always happy with my experience. The customer service is excellent, the orders are completed in a timely manner and they always have competitive pricing. The USB drives are printed with bright colors and accurate design. I like that the account reps follow through with every step in the ordering process, always keeping me informed about what they product will look like, when it is shipped and when it has arrived. They don't miss a thing! I work with Lana, and she is always so helpful and prompt. Keep up the great work!


Quick, reliable customer service and wonderful product!

When I looked into purchasing some wooden flash drives from USB Memory Direct, I wasn't only blown away by their fast customer service, but their prices were fantastic and more reasonable than any other place I looked into. They sent proofs with my company logo on the flash drive to me as well and all of this took place within the hour I first inquired via their website. Super fast! Especially since it's wedding season and we really needed to replenish our flash drives for our clients! :) They shipped them out the next day once we ordered and we received them within 1 week! I would highly recommend their services and we will definitely be purchasing from them again in the future!



I had a great experience dealing with USB Memory Direct, Lana was great, she is very knowledgeable and worked with me when I changed colors a few times. I received our flash drives and they match the proof exactly and were delivered on time. I am extremely satisfied with USB Memory Direct and will order from them in the future.


I love finding fun swag for my clients. But what I like even more is finding fun AND practical gifts. Thank you for the custom USB drives USB Memory Direct. Cute, nifty, and useful!

Rachael Teufel

USB Memory Direct sent us a box of USB drives for review at just the right moment -- we're starting our season of presenting at conferences. Sharing a branded USB drive is a great way to help potential clients remember us when they get back to work after the conference. The drive is useful and much more memorable than a business card. We're delighted with the quality of the drives, and impressed by the variety of offerings and the customer service. USB Memory Direct will definitely be the company we turn to for drives in the future.

Rebecca Haden

Awesome Service, Awesome Product

Amanda from USB direct was polite, helpful, and extremely attentive. The ordering process, submitting our designs, and setting up payment and delivery was organized and effortless. I'll definitely be using this company again. Thanks USB Memory Direct!


Great to work with!

Lana and her team at USB Memory Direct were fabulous to work with. Don't be put off by the generic sounding name--their office is based in South Florida. As opposed to other companies that I sought quotes from, this group was prompt and responsive. No waiting for days on end for renderings or pricing. They had no reservations about creating USBs based off of our images (we needed custom designed USBs). Our end result was fantastic and our customers love them! I'll be back for sure!

Erin Ryan

United States