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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.

I love my new branded flash drives and the customer service was outstanding. I highly recommend them!!

Leslie Mick Crane

LOVE my new USB drives!! From start to finish a very easy process!!

Rebecca Sproles Eubanks

Needed in a hurry

Our Artistic Director had a great idea to distribute a video marketing piece at an upcoming trade show on thumb drives. Of course being a small company with everyone wearing a lot of hats, this idea came up during one of our last prep meetings for the event. I went online and found USBMemoryDirect and worked with Max Sanchez. Not only did he provide a reasonable price quote, but it was for the specific number of units that we needed instead of just getting that price for a larger minimum number of units. The product mock up looked good, but the actual units that we got were even better! The team at USBMemoryDirect picked the perfect style and colors for the thumb drives to work with our logo. We had a short turn-around time in order to load our video onto the drives and they arrived at our facility in plenty of time for us to get to work on them. Would have loved to use their service of pre-loading the drives, but our video wasn't going to be ready quickly enough to take advantage of that service. The next time we need more thumb drives I'll be using Max and USBMemoryDirect again and hopefully we'll be able to take advantage of their pre-loading services then.

David Emenheiser

United States

Great product. I tried their wooden branded drives and am very happy with the product. Perfect for my wedding clients!

Natalie Champa Jennings

I have loved working with USB memory direct so far! - the customer service is quick and easy to communicate with. I had originally wanted engraved drives but instead decided to try their printed option and it came out beautifully. I am so excited to use these as part of my new branding!

Alicia White

Great service.. fast delivery

Great customer service. they delivered really quick.


These are amazing and high quality USB drives and they arrived fast!

Tim Miller

I've been assisted by David Krymowski several times as he is our account manager. David has been consistent and extremely helpful every time I have spoken with him. The USB drives we order for them are customized and our clients love them. USB Memory Dire

I will continue to go through this company and hope David stays with them for years to come!


I love my custom flash drives! I went with the wooden option and they are so fitting with my branding. My clients always comment on how great and unique they are. Thank you USB Memory Direct!!

Jessica Smith

So many options, great quality, quick shipment, and awesome customer service.

Nathan Nowack

USB Service

I had an excellent experience with David Krymowski and USB Memory Direct. David was extremely accommodating and very friendly. Our USB order was exactly what I had hoped for and received in time for our annual conference. I would highly recommend using USB Memory Direct!

Scott Harrell

United States

I worked with James Perez. No pressure, outstanding service and follow through. The end product exceeded my expectations for quality and value.

Linda W.

Redmond, WA

Great Product, Great Price

Within minutes of requesting a quote, we got an estimate and finalized the order by the end of the day. They had great customer service and quickly adjusted the USB design to our needs. If you need a custom USB order, this is the company to use!

Zack Robbins

United States

Top choice for Custom Flash Drives!

David and Lana have really gone above and beyond for us over the years - it's just remarkable how customer service in other companies really pales in comparison to these guys. Knowing you can get a hold of your representative easily is a major plus when you're working out the details of a large custom order. And they're always prompt and friendly. Top notch!

Julia Rice

United States

USB Memory Direct was a pleasure to deal with. They turned around all of our design revision requests very quickly and delivered the product in three days. High recommended.


Superb job and great customer service!

From start to finish this order has been easily and painless. I inquired via the website for a price and received a quick quote. Marina checked in with me, but not excessively like some companies can hound you for an order. Once we were ready to order the proof was approved and a date for delivery was given. A couple weeks for the entire process. Fast. Easy. Efficient. Would definitely use again. Did I mention the price was the best from any company??

Lesley Fannaly

United States

Great company and unprecendeted service

We were constantly changing parameters of our USB order and Max was very patient with me and helped guide me through the entire process of ordering USBs. We received the products on time and the USBs themselves looked great. This post makes me seem like an employee of the company trying to boost its ratings, but I am in no way affiliated with the company. Their product and service was simply that good. I highly recommend this company to anyone interested in purchasing USBs. We will certainly be giving them our business again in the future.

Matt Lemming

United States

This has been a wonderful company to work with. The drives I received were the credit card style drives, which have a credit card-sized area to display your artwork. Fabulous for someone like me who is promoting my books. The colors are vibrant and true to the original art, and the drives are easily loaded. The quality is wonderful, and customer service is fast and responsive. Highly recommended!

Larissa lone

Great service!

Working with Marina Daniels, from USB Memory Direct, on our custom USB drives, is always an easy process. They are very quick to respond and always know just what we need. The rates are very competitive too!

Sonja Smith

United States

The drives I received fro USB Memory Direct were awesome! I love how my logo looks printed on the natural wood. I'm recommending these guys to anyone who needs a practical promotional product!

Shay Bocks