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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.

Great Customer Service

Amazing service! I really enjoyed working with Marina Daniels. She was very patient with me with all of my needs. The products also came to me in a very organized, professional manner. I'm really happy that I found your company. I will definitely be using you again in the future.


USB Memory Direct Delivers

Even though we were in a bit of a time crunch USB Memory Direct came through with a phenomenal product that will help us deliver our materials to our customers in a professional fashion. The USB drives are great quality and they were even produced with our logos. It was easy to send them the files to be pre-loaded onto the drives - all I have to do is open the box and hand them out!


Attentive customer service that is very easy to work with.

Excellent communication through phone and email. Nick was there to guide me through every step. We received a brilliant product and will using them in the future.


Don't look further

The Marina and The Lake House in Cherry Creek are located in a Colorado State Park. And as such, we're very mindful of natural resources. That's why we opted to skip the reams of printed materials and search for a USB to load with all of the marketing materials and forms that our customers need. After searching (and searching and searching) I was thrilled to find USB Memory Direct. We opted for a wooden USB with logos laser engraved on each side. We just received them today and are THRILLED! Our rep, Marina, was better then the best to work with she made the experience an easy one!

Karen Meyer

Good quality product, good service

Quick and friendly responses from our sales rep, Amanda Caraballo. When she wasn't in, her manager stepped in to ensure we still got quick responses. USB Memory Direct offered the best price we could find and had the most benefits (free shipping, no setup fee, preloaded with material, full color logo, inscription on the back, etc.). Great quality product upon arrival. Everything was as expected, including our presentations being preloaded on a certain quantity of our drives and marked as such. Will use again.



USB Memory Direct is a great company. We were looking into promotional USB's for an upcoming show. I spoke to Zack Toyota at USB Memory Direct. He did everything he could to meet our needs! We are thrilled with how the product turned out! And Zack's customer service skills were top notch! Thanks Zack at USB Memory Direct! Aimee Jones Tuff Stuff Performance Accessories

Aimee Jones

Great Product

i love the custom USB flash drives i ordered. it is exactly what i ordered

Nnathan Romansky

The custom-shaped flash drives were a huge hit!

I was searching for a flash drive design that would complement our actual crystal award. USB Memory suggested I let them create a custom shape to match the award. When I received the digital proof the project manager was ecstatic. The awards ceremony took place during our annual Expo in Las Vegas mid-September. The custom-shaped flash drives were a huge hit! I so much appreciate the efforts of USB Memory in helping us to create a great experience for our 2016 competition winners. I'll definitely recommend them whenever I can!


Lana is AMAZING!

Very professional, prompt and excellent customer service overall .... made the entire experience a pleasure and I love my new drives!


Great product, pricing and customer service

I have been purchasing USB Keys for our Technical Education department for over two years now with USB Memory Direct. They are a 'hot' commodity with our internal students and external customers. They are so popular that other departments have placed their own orders. I highly recommend USB Memory Direct.

Lisa Salazar

Awesome Service and Products

They were prompt and delivered a great product. We are very happy with the branded Clip-It style USB sticks.

Kasey Evans

Look amazing and high quality

I came to this company for a second order! I am very happy with my flash drives. Lana is great to work with and everything is exactly as I asked for. I will definitely use this company again.

Patricia Loofbourrow


Working with USB Memory Direct was a wonderful experience! The entire event - from start to finish - on our order was a very easy process; the staff members made suggestions and gave advice and were very easy to work with, as well as being very professional! We will definitely work with USB Memory Direct again! We officially placed our order on September 6th ---- the 750 USB Flash Drives we ordered were delivered to our office on September 23rd! Lightning fast turnaround!!!!!


Great service

Great company to deal with. Timely response and great product.

Marilyn H Ayers

Wonderful Prompt Service and Delivery

Thank you for your prompt replies and proofs for my USBs. Amanda was fabulous at returning minor tweaks of the proofs and assured me I would receive the product within the time frame needed. Great quality product, I'll be sure to recommend fellow photographers.


Instant Response with Fast Followup

USB Memory Direct was extremely fast in responding to me request for a quote and provided easy to follow steps allowing me to see a sample layout literally within the hour. I was quite impressed by their speed and attention to detail in providing my company with a solid great looking product which fit my immediate needs precisely.


Great work, fast response...

Customer service was prompt, efficient, and friendly. Product was high quality and exactly what we wanted. Nick and his team were willing to work with us until we got what we envisioned. Easy to work with and good communication.

Kimiko Barrett

Excellent Service and Product

I could not have asked for better service. Everyone was helpful through the design process, and the product arrived quickly.

Stephen D. Smith

Perfect Service

I wanted usb with a download of my meditation class and imprinted with company logo and website and I got everything I needed, great service from Nicholas and quick turnaround time.

Fe Echavarria

Marina Daniels Rules!

This is the 5th year that I've worked with Marina at USBMemory Direct to created USB drives for our trade show media kit. It's always been a pleasure working with her and we always get exactly what we wanted. Thanks Marina!