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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.

Got the best price out there! Great service from Lana and beyond what was expected. Fast service and shipping. My custom job came out great!


The process was simple and easy; the product looks great. Our account manager was a pleasure to do business with. Definitly reordering from USBMemoryDirect in the future. Thank you!


Excellent service, fast reply on quotes and proofs and reliable delivery !!!


Great Service and Great Prices!


Rennert International has remained loyal to USB Memory Direct despite pitches from competitors because of the excellent service we get from you. Your staff makes ordering a smooth experience. On the rare occasion when we find defective drives you honor your lifetime guarantee. You have earned our repeat business.


GREAT company to work with. Wonderful service. I've used them twice now and will use them again.


Prompt, Professional Service.

I've been buying custom printed flash drives for my company twice a year for the last 5 years. Most recently I needed my order rushed to me in just a few days time for an event and my usual supplier could not deliver with such short notice. on the other hand, was able to expedite my order and I had the drives a day ahead of time! The staff was polite and knowledgeable and helped me pick out a drive style I hadn't previously considered. Overall I was pleasantly surprised with the level of service and attention to detail even with such a short production time. I will be ordering again in the future and have already recommended usbmemorydirect to my friends and associates.


Miami, US

The flash drives arrived by UPS two weeks ago, and I have to say that USBMemoryDirect really knows how to take care of a client. Their helpful staff helped us to get the exactly product we were looking for. We have become loyal customers and intend to refer them to anyone needing wholesale flash drives


USBMemoryDirect offered fast turnaround and a lifetime warranty, so what was there to worry about? My salesperson showed me so many different digital samples that I hadn't even considered. It turned out that the drive I originally wanted to order did not look that great with my logo. I explained what my company was all about and within 15 minutes I received 5 or 6 different samples to choose from. I had a great time seeing my logo on all different styles and colors of drives, so I knew by the time I placed my order I was very happy with my choice. SO COOL!


I really liked doing business with USB Memory Direct and will absolutely be referring my clients to use them for all of their promotional needs. These flash drives are so much easier than handing out pamphlets that they will most likely throw away.


I was a little worried about using a new company as we have set vendors for all of our promotional items, but when they could not get us the drives on time I found USBMemoryDirect. The turnaround was much quicker and the quality was like no other. I have been ordering these for years because they have become such a hit at all of the trade shows we attend. I guess our vendor has changed to USB Memory Direct!


We have used USB Memory Direct for the last two years. We have placed several orders in a variety of memory sizes, drive shape, and logo imprints. Our most recent order was very challenging as we had to make several changes before placing the final order. Our customer representative, Marina, was professional, patient, and very helpful through all stages of our ordering process. It is this kind of attention to detail and quality of product that keeps us coming back several times a year.


My boss asked me to order USB drives for our company to go "paperless". I smiled and nodded, but had no clue what a USB drive actually was. I am not computer saavy, so when I googled USB drives, I found USB memory direct. Instead of requesting a quote, I called to speak to a live person. Within 15 minutes, I placed my order and reported back to my boss with all of this knowledge on USB drives. We received them and the office loved them!! We are officially paperless now and enjoy saving all of our documents onto these cute little creations.


I just wanted to say that you guys really came through when I needed you! We had ordered drives direct from China (to save us some money), but when we got them, out of 100 drives, 70 of them did not work. To make a long story short it would have cost me more money to send them back and hope for new ones before my event, so I did some research and found USB Memory Direct! They got me my drives just in the nick of time and didn't have a problem with any of the drives I got from them. Thank you guys again!


I want to thank you and your design team for doing such a wonderful job. The drives are beautiful and they are just what we need for the Summer Reading program.


Thank you for everything! We've received them and they look great.


Thank you so much! The drives were great...looked great and were a huge hit at our annual meeting today. I put our Monthly Report on all of them and we went green and saved some trees and were very well received by our board and constituents!


I was a first time USB purchaser and can't wait to have an excuse to buy more. My partner and I were throwing a birthday for my 12 year old son and thought it would be a clever party gift. Boy was I right, Bradley went from geek to sheek overnight. I went on to tell everyone in my office about how great the representatives at USBMemory Direct are, if i had to guess its hands down service with a smile. They were patient, informed, zealous without the normal sales pitch antics. I had no problems with tracking numbers packaging etc. Everything was delivered on time not to mention my satisfaction with the product. The USB drives are sleek clever and innovative. Look forward to shopping here soon again.


Very good customer service. Works with you on price and delivery. Will use again.


I found Lana to be most helpful, courteous and ready to meet my every need. She was quick to send in art proof even with the changes I was asking for.