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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.

Quick, reliable customer service and wonderful product!

When I looked into purchasing some wooden flash drives from USB Memory Direct, I wasn't only blown away by their fast customer service, but their prices were fantastic and more reasonable than any other place I looked into. They sent proofs with my company logo on the flash drive to me as well and all of this took place within the hour I first inquired via their website. Super fast! Especially since it's wedding season and we really needed to replenish our flash drives for our clients! :) They shipped them out the next day once we ordered and we received them within 1 week! I would highly recommend their services and we will definitely be purchasing from them again in the future!



I had a great experience dealing with USB Memory Direct, Lana was great, she is very knowledgeable and worked with me when I changed colors a few times. I received our flash drives and they match the proof exactly and were delivered on time. I am extremely satisfied with USB Memory Direct and will order from them in the future.


I love finding fun swag for my clients. But what I like even more is finding fun AND practical gifts. Thank you for the custom USB drives USB Memory Direct. Cute, nifty, and useful!

Rachael Teufel

USB Memory Direct sent us a box of USB drives for review at just the right moment -- we're starting our season of presenting at conferences. Sharing a branded USB drive is a great way to help potential clients remember us when they get back to work after the conference. The drive is useful and much more memorable than a business card. We're delighted with the quality of the drives, and impressed by the variety of offerings and the customer service. USB Memory Direct will definitely be the company we turn to for drives in the future.

Rebecca Haden

Awesome Service, Awesome Product

Amanda from USB direct was polite, helpful, and extremely attentive. The ordering process, submitting our designs, and setting up payment and delivery was organized and effortless. I'll definitely be using this company again. Thanks USB Memory Direct!


Great to work with!

Lana and her team at USB Memory Direct were fabulous to work with. Don't be put off by the generic sounding name--their office is based in South Florida. As opposed to other companies that I sought quotes from, this group was prompt and responsive. No waiting for days on end for renderings or pricing. They had no reservations about creating USBs based off of our images (we needed custom designed USBs). Our end result was fantastic and our customers love them! I'll be back for sure!

Erin Ryan

United States

We recently received our custom USB drives from USB Memory Direct, and we are so happy with how they turned out ? and know our clients will appreciate them, as well! They have tons of options to choose from and their customer service is top-notch (hi Jeff!):)We ended up choosing the engraved pine wood drives feeling that would match best for our brand. I?m pumped. Thanks USB Memory Direct!

Katie Smith

Great service + Great Product

I've ordered through USB Memory Direct twice now and both times were an awesome experience! They offer the best prices, awesome service, and my custom USBs turned out exactly how I expected. I couldn't ask for anything more. :)

Kristin S.

United States

I have nothing but positive things to say about USB Memory Direct. I'm a Toronto based creative portrait and wedding photographer and I've been looking for the right kind of USB to deliver my final products on for quite some time. I got lucky and USB Memory Direct found me! They were very, very easy to work with. The design team got back to me so quickly and efficiently with their awesome mock ups which were spot on. The final product is exactly what I designed.

Vanessa Paxton

We love our new USB Drives from USB Memory Direct! Aesthetically pleasing, plenty of memory, and great service...what more could you want? Thanks, USB Memory Direct!

Emily Montgomery

Nice work & fast

Everything looks great, fast turnaround & very professional custom service.


Efficient, Friendly, and FAST

USB Memory Direct was a pleasure to work with. We decided this year to forego sending out giant binders of information to our clients in favor of a compact flash drive that could double as a marketing tool. The whole process took less than two weeks, the drives arrived exactly when they said they would, and they looked great. I can wholeheartedly recommend this company if you need some custom drives made up quickly and cost effectively.

Michael Butler

United States

We had the greatest experience with Lana and the team at USB Memory Direct! It was a quick turnaround order for custom thumb drives with data uploads needed. They worked with us to make sure everything was just right before they started production, and they got the entire job completed and shipped in plenty of time before our trade show date. My client and I are very pleased! Impressive group, awesome customer service, and great quality products!

Marilyn Stafford

USB Memory Direct was very friendly and helpful throughout the ordering process. We went with the pen/USB combo for multi-functionality to give out to customers and thank staff members for great work. They are durable and functional and speedily backed up files on my computer in a pinch! Thank you very much!

Jessica Kaschube

low cost & best quality

flash drives are as described and working gr8


United States

Really good USB sticks, they arrived quickly, looked great, and best of all: they store stuff!

Withers Joshua

Wonderful experience with USB Memory Direct!

We received our flashdrives for a price lower than any competitor in a very short period of time. We recommend USB Memory direct to any company in need of this type of marketing material.

Page Walker

United States

Just got my USB's in the mail and I am super excited. The color and logo looks exactly like the proof that Jeff made for me. Not only that, but they arrived way sooner than I expected. I have received many great comments about the USB's and I am going to place an order for two more colors!

Adriahnna Curry-Letourneau

I just got my shipment of logo'd slap bracelet drives to hand out as prizes to kids during school visits. They came out perfectly! I tested out the idea with one student, and she posted it, immediately, on her Instagram account. I can't wait to hand out more next month.

Jody Feldman

Fantastic product. Great customer service. Recommend

Pepper Winters