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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse all our reviews on Trustpilot. We take customer service seriously and our customers sure let us know about it.

I'm a Brand and Wedding Photographer...

I'm a Brand and Wedding Photographer and love gifting my clients with a box of prints along with a custom USB. This company is amazing. Shipping was fast. Customer service is excellent. I absolutely love the style of the usb as well. Plus there are a ton to choose from!

Kim Chauvin

Beautiful Product!

I recently received my USBs from USB Memory Direct, and they are so beautiful! As a photographer, it's very important to me to provide my clients with products that both work extremely well and convey the feel of my brand. The USBs from USB Memory Direct do exactly that. I can't wait to share them with my clients!

Stacey Adams

The library had purchased products from...

The library had purchased products from USB Memory Direct a few years ago so our first stop when we needed flash drives with our logo on them was there. The quote I received was reasonable and I didn't have to wait days for it. Also when I asked for another quote with different parameters, that was sent to me quickly. The flash drives came packaged well with signature-required delivery and were exactly as described and pictured. Thank you for making this purchase easy!

Jacquie Owens

Excellent personal service

Excellent personal service, follow-up and delivery. Product delivered quickly and as described. I highly recommend them! Chuck

C. Woodstock

Excellent Customer Service!

Lana made the design and purchase process a breeze! My emails were responded to quickly and all of my questions were answered. I placed my order on a Monday afternoon and I had my order in hand by Wednesday! I was very impressed. I look forward to working with USB Memory Direct again!

Hillary Foster

I energetically prescribe utilizing USB...

I energetically prescribe utilizing USB Memory Direct to anybody requesting flash drives. The client assistance beginning to end was faultless!

Fred Williams

Enrique and USB Memory were great

Enrique and USB Memory were great! This was my 4th order with them and they always deliver a great product & price!


I was able to design my own card in no...

I was able to design my own card in no time at all. I received my order earlier than expected. I have already referred them to a new customer.

Brent Davis

Excellent Service

The second reorder went very smoothly. This product is a tremendous selling tool in the digital world. Brochures in print are ancient history.

Jim Burkhart

The USB cards we ordered look great

The USB cards we ordered look great. They're very sleek and professional.


Marina Galban has always taken great...

Marina Galban has always taken great care of our company and is an asset to USBMD. She was instrumental in helping us make a change to our current USB product and continues to provide excellent service. Thank you, Mark Kirkland Director of Video Operations Educational Symposia Tampa, FL


Looks great, feels great, works great

I was recently sent a free sample of wooden 8GB USB drives from USB Memory Direct; however, this review reflects my true experience and I was not asked to leave a review in exchange for the sample. My wooden USB drives are a walnut color with my logo engraved on one side. The engraving is of high quality and looks great, with both the graphical and text portion easily recognizable and readable. The wood feels of high quality and is cut neatly. The cap is held on with magnets which make a nice satisfying snap when put on. My only complaint about the exterior is that the wood grain on the cap and body don't line up. The flash memory itself is good, and there is not much to say here -- it holds the data as advertised, and has the expected level of performance for the price, though it is curious that it writes faster than it reads: approx 20 MB/s write and 15 MB/s read (based on ATTO). This is perfectly fine for my application.

David Zhang

Lana made me a lifetime user.

Lana, literally made my dream come true. This company is the Bombillastic. That's a fact. I am using them forever.

Kevin Burrell

I just received my gold and clear glass...

I just received my gold and clear glass USB's and they are amazing. Great quality, fast shipping and perfectly packed. An amazing deal!


The USB drives that I received looked...

The USB drives that I received looked amazing. It was exactly what I was looking for. I'll definitely order more for my students in the future!

Brannon Jones

Quality KN-95 product and great service

Quality KN-95 product and great service

Jon Alpert

Great customer service

I've been buying small quantities of USB drives with special requirements over the past several years. Marina Galban has been a pleasure to work with and always promptly responded to my requests for assistance. Her customer service skills are incredible.

John F

Excellent service

Excellent service, very pleasant and easy to work with Lana.

Ed Santos

Cindy Grullon

Our sales representative, Cindy Grullon, has been wonderful. She has answered every question and went above and beyond to make sure we were 100% satisfied with the branded items we ordered. I highly recommend working with Cindy and USB Memory Direct.



Lana was fantastic to work with. She followed up when I got really busy which helped me stay on track. The product looks great. Exactly what I was after. 5 stars.

Jeremy Evans