We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.
Great product, great service!
First of all, I have to say that their service is wonderful - it's one of the reasons I chose to order from them rather than the other companies I received quotes from. Amanda was my account manager, and she did such a great job keeping in communication with me, whether by phone or email. She was also patient when it came to waiting for me to flesh out the final design and with us going back and forth with various email proofs. She was always happy to explain things when I had questions and concerns. She seemed to really care about and listen to what the customer wants. As for the product, what we received looks great and is what we expected based on the proofs. We handed them out recently at an event we sponsored, and they were snatched up quickly! We will certainly be ordering from USB Memory Direct again when we need to restock.
Great once we had a confirmed rep
Once we had a confirmed rep handling our account/order everything transpired great, very helpful in putting the job together and the product received looks wonderful! Thanks Nicholas!
Easy to work with, flexible representative, small hiccups were easily corrected.
Our representative was very easy to work with. We had a couple very small hiccups that were very quickly and easily corrected. Our rep was very flexible and assisted with pricing to meet our needs. We confirmed final order apprxo 12/13 - 12/15 and received on 12/27... in my opinion, that is a very quick turnaround time, especially during the holidays!! Would definitely recommend USB Memory Direct.
flash drive order
i love the flash drives we ordered! they look super awesome! it was a pleasure working with Nicholas throughout this process. he is awesome!
Amazing Custom USB thumb drives
We ordered custom USB thumb drives in the shape of our company logo. They turned out amazing! Super eye catching and our affiliates love them!
expectations were exceeded
Easy ordering experience. Our account manager was quick to respond and delivered several proofs to meet all of our miscellaneous requests. Will definitely order from here again.
Amazing customer service and amazing product!!
We are extremely pleased with the flash drives we ordered from USB Memory Direct. They are classy and professional and miles ahead of anything else we saw for that price. We were worried they were going to be cheap looking and flimsy and they are 100% the opposite. A really great product.
My office has always had exceptional experience with USB Memory Direct. We have worked with Marina, and she is always a delight to work with! We will definitely be returning time and time again to USB Memory Direct.
USB drive review
Love the product. It was just as I expected and looks very classy. Nathan and his crew went above and beyond in customer service. They even fixed my logo, so it could be applied to the drive.
Can't wait to use them. I will definitely be buying more.
Owner On Track Physical Therapy and Performance
Very helpful, prompt, efficient, they did an excellent job
Fast, Professional and Convenient!
I was impressed with the great speed, professionalism, client services and options with USB Memory Direct. I needed a three-day turnaround for an upcoming conference. The sales and art department team were efficient and continually checked in regarding mock-up design, which I greatly appreciated.
Excellent service from start to finish!! Thank You!!
Pleasantly surprised with great service and quality product
Having never heard of USB Memory Direct before I did a little online shopping for some corporate USBs, I wasn't sure what to expect. Boy was I surprised! My account representative was incredibly friendly, communicative and helpful (not sales-y!). I just received our USBs today and they are great! We have a very detailed 4-color corporate logo which was printed beautifully on the USBs. I am really impressed with the quality and can't wait to give them to our clients and employees. Thank you, USB Memory Direct!
Flawless and easy; working with Nick was a smooth and great experience. He made it easy and actually took the time to contact me via phone (who does that anymore?) just to ensure the order was exactly what we wanted. Excellent customer service, timely production, and phenomenal communications throughout. I would never hesitate to recommend this company, their services, and will be returning in the future. This review wasn't given, it was earned. Thanks for a great experience!
Quick and Professional
They were very helpful through the whole process. Offering suggestions and giving updates as to order status. I will be using them in the future for jump drive for my tax preparation clients.
I particularly liked being able to see a visual diagram of the logo print I wanted added to the customized memory stick. Also, Lana Burton was extremely helpful and always provided quick feedback!
USB rush order
My sales person Nick was proactively helpful... (which is not a common experience for online order follow up these days). He checked the file formats to sure my order was correct and made an appropriate revision so that production could be completed early. The USBs look great and they work... overall a very good experience!
Couldn't Be Happier!
I've been using USB Memory Direct to make flash drive business cards for my voice over business for a couple of years now. Prior to that, I'd used two or three other suppliers, but found USB Memory Direct when the last one stopped responding to my emails.
Recently I had the idea to switch from a traditional drive with a very simple logo (which I'm pretty sure any custom USB company could make with ease) to a business card style drive. The drives they sent me look fantastic. I made up a little design for cassette tape look, and the transparency of the cards pulled it together perfectly. I'm thrilled, and I'm certain I'll never be switching providers again.
USB memory direct did a great job helping fulfill an incredibly quick order! They had excellent service and I loved the final product!
A great product
We are very happy with our custom USB drives. USB Memory Direct was an easy and affordable company to work with.