Great service with great quality products!
Great service with great quality products!
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Great service with great quality products!
My USB Memory Direct sales rep Mackenzie took good care of me. He provided me with an affordable solution to my need to get a small quantity of my order rushed to me right away. Despite the fact that my previous orders have been rather small and spaced out over the years, Mackenzie treated me as if I was their number one customer.
Excellent customer service (thanks Cindy!). Product was as expected. Easy process.
Mackenzie has been incredibly helpful with my projects, and is a pleasure to work with! Highly recommended.
Easy to work with, great quality, and quick shipping. What more could you ask for?
Greatest service
Cindy Grullon was great! We had an emergency order that we needed quick! Easy to work with, and got it here on time.
The team at USB Memory Direct was FABULOUS to work with! We needed an order rushed and Mackenzie worked to get our order split with the required amount on the rush date and the balance of our order at standard timing. I was regularly provided status updates with our order and was even notified by Mackenzie that our order had arrived...before I even had it in my hands! Great customer service. I will definitely be using them again!
I just received my order of USBs from USB Memory Direct and they look great! The order arrived when they said it would. I worked with several reps from USB Memory Direct including Hector and Cindy and they were both extremely helpful.
I had a fantastic experience with USB Memory Direct thanks to being fortunate enough to process my order with Mackenzie Setser. What a wonderful guy and very patient. I would recommend Mackenzie and USB Memory Direct to anyone looking for an exceptional customer service experience. Thanks again! Jay
Working with USB Memory Direct was very easy and fast. Cindy was very patient with my questions and helped me with everything i needed. My company is very pleased with the outcome of the USB devices we had made with Cindy.
Marina is a joy to work with!! We are a small office, and only need to order thumb drives about once a year, and we will be happy to contact Marina for all our future thumb drive needs!
Cindy with USB Memory Direct was an absolute pleasure to work with. She answered my multitude of questions promptly and with a positive attitude. She ensured my items arrived in a timely manner and just as I ordered them. Her Customer Service skills are exemplary.
Excellent customer service. Quotes and answers to any questions I had we responded to quickly.
Mackenzie Setser is an awesome asset to the company! He was patient with my indecisiveness and helped me to find the product that best suited our needs. He was very helpful in the design process and stayed in touch with updates throughout. I received my package in the mail today and I couldn't be more pleased! Thank you, Lynn Fishman
Well done again, always impressed with what you do
It was a pleasure working with Mackenzie! He and his production team were so flexible and the quality of the end product was stellar. We will be working with them again!
Great experience working with USB Memory Direct. Cindy G. responded promptly to all of my messages and was thorough in providing me the information I needed for my purchase. Plus the product was delivered before the estimated date of arrival! I would definitely use USB Memory Direct again!
Hector was always an absolute pleasure to work with! He worked with me to design the USB and place an order within a very tight timeframe. He followed up on emails (which inevitable always got lost in my inbox) via phone, which was a big help. He was always kind, full of information I knew I wanted, and info I didn't yet know I needed, and really felt like an advocate for me in putting a rush on the process. Though ultimately we did not order the USBs in time for the marketing event we wanted them for, it was due only to our internal processes; had my company been a little quicker in our response time, I am confident that Hector would have gotten us the order in time. I cannot tell you how amazing Hector was enough!
USB Memory Direct was very helpful and accommodating of all our requests. Their staff was very pleasant and easy to work with, and the USB drives we received look top-notch!