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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.

Very Professional

I particularly liked being able to see a visual diagram of the logo print I wanted added to the customized memory stick. Also, Lana Burton was extremely helpful and always provided quick feedback!

David Fuls

USB rush order

My sales person Nick was proactively helpful... (which is not a common experience for online order follow up these days). He checked the file formats to sure my order was correct and made an appropriate revision so that production could be completed early. The USBs look great and they work... overall a very good experience!

Patricia Jones

Couldn't Be Happier!

I've been using USB Memory Direct to make flash drive business cards for my voice over business for a couple of years now. Prior to that, I'd used two or three other suppliers, but found USB Memory Direct when the last one stopped responding to my emails. Recently I had the idea to switch from a traditional drive with a very simple logo (which I'm pretty sure any custom USB company could make with ease) to a business card style drive. The drives they sent me look fantastic. I made up a little design for cassette tape look, and the transparency of the cards pulled it together perfectly. I'm thrilled, and I'm certain I'll never be switching providers again.


Great service

USB memory direct did a great job helping fulfill an incredibly quick order! They had excellent service and I loved the final product!

Adair Reidy

A great product

We are very happy with our custom USB drives. USB Memory Direct was an easy and affordable company to work with.

Anna Vanderwal

Friendly, professional service that met all my needs.

We were looking to get a shipment of branded flash drives, and after a quick back-and-forth with their lovely sales rep, they sent me over a sample mock-up of our logo on the drive I had selected and got me on my way. The 16GB drives I got weren't spectacularly fast, but they meet their stated capacity, have my logo printed nicely on both sides, and can't be beat for the price.

Zak Huber

Great Customer Service

Amazing service! I really enjoyed working with Marina Daniels. She was very patient with me with all of my needs. The products also came to me in a very organized, professional manner. I'm really happy that I found your company. I will definitely be using you again in the future.


USB Memory Direct Delivers

Even though we were in a bit of a time crunch USB Memory Direct came through with a phenomenal product that will help us deliver our materials to our customers in a professional fashion. The USB drives are great quality and they were even produced with our logos. It was easy to send them the files to be pre-loaded onto the drives - all I have to do is open the box and hand them out!


Attentive customer service that is very easy to work with.

Excellent communication through phone and email. Nick was there to guide me through every step. We received a brilliant product and will using them in the future.


Don't look further

The Marina and The Lake House in Cherry Creek are located in a Colorado State Park. And as such, we're very mindful of natural resources. That's why we opted to skip the reams of printed materials and search for a USB to load with all of the marketing materials and forms that our customers need. After searching (and searching and searching) I was thrilled to find USB Memory Direct. We opted for a wooden USB with logos laser engraved on each side. We just received them today and are THRILLED! Our rep, Marina, was better then the best to work with — she made the experience an easy one!

Karen Meyer

Good quality product, good service

Quick and friendly responses from our sales rep, Amanda Caraballo. When she wasn't in, her manager stepped in to ensure we still got quick responses. USB Memory Direct offered the best price we could find and had the most benefits (free shipping, no setup fee, preloaded with material, full color logo, inscription on the back, etc.). Great quality product upon arrival. Everything was as expected, including our presentations being preloaded on a certain quantity of our drives and marked as such. Will use again.



USB Memory Direct is a great company. We were looking into promotional USB's for an upcoming show. I spoke to Zack Toyota at USB Memory Direct. He did everything he could to meet our needs! We are thrilled with how the product turned out! And Zack's customer service skills were top notch! Thanks Zack at USB Memory Direct! Aimee Jones Tuff Stuff Performance Accessories

Aimee Jones

Great Product

i love the custom USB flash drives i ordered. it is exactly what i ordered

Nnathan Romansky

The custom-shaped flash drives were a huge hit!

I was searching for a flash drive design that would complement our actual crystal award. USB Memory suggested I let them create a custom shape to match the award. When I received the digital proof the project manager was ecstatic. The awards ceremony took place during our annual Expo in Las Vegas mid-September. The custom-shaped flash drives were a huge hit! I so much appreciate the efforts of USB Memory in helping us to create a great experience for our 2016 competition winners. I'll definitely recommend them whenever I can!


Lana is AMAZING!

Very professional, prompt and excellent customer service overall .... made the entire experience a pleasure and I love my new drives!


Great product, pricing and customer service

I have been purchasing USB Keys for our Technical Education department for over two years now with USB Memory Direct. They are a 'hot' commodity with our internal students and external customers. They are so popular that other departments have placed their own orders. I highly recommend USB Memory Direct.

Lisa Salazar

Awesome Service and Products

They were prompt and delivered a great product. We are very happy with the branded Clip-It style USB sticks.

Kasey Evans

Look amazing and high quality

I came to this company for a second order! I am very happy with my flash drives. Lana is great to work with and everything is exactly as I asked for. I will definitely use this company again.

Patricia Loofbourrow


Working with USB Memory Direct was a wonderful experience! The entire event - from start to finish - on our order was a very easy process; the staff members made suggestions and gave advice and were very easy to work with, as well as being very professional! We will definitely work with USB Memory Direct again! We officially placed our order on September 6th ---- the 750 USB Flash Drives we ordered were delivered to our office on September 23rd! Lightning fast turnaround!!!!!


Great service

Great company to deal with. Timely response and great product.

Marilyn H Ayers