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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.

What a fantastic experience ordering from USB Memory Direct! The entire process of ordering custom printed thumb drives and tins was made so simple and fast by the incredible customer service I received from Evelyn. Friendly and extremely efficient...many companies could take a lesson in customer service from this company. I just received the products I ordered and love them...great quality and looks so good! Thanks so much Evelyn and USB Memory Direct...simply awesome!


Very pleased with the customer service I received. Evelyn G will be the reason I buy from this company again, she went above & beyond to help my company achieve what we needed.


Fantastic customer service! Prompt delivery and the USB drives look excellent. We'll definitely be repeat customers!


Service was efficient and easy. I had contact USB Memory Direct via email to obtain a price estimate which they replied with about an hour after my initial email. They had also sent me a mock up of the USB I had inquired about with our company logo. After approving the artwork I had received my order in one week, and the pricing was very reasonable. Thank you for having such great customer service that made this process so easy!


Excellent service--worked within a very tight deadline to ensure deliverable was received even sooner than our expectations. Very successful transaction and highly recommended to those under a deadline!


So glad I found this company. I wanted my logo on something that would catch attention for our nonprofit charity. USB Memory Direct did a fantastic job and bringing my logo to life. Everyone loves our custom flash drive. We sell it as a fundraiser and it has sold like crazy! Thank you to the creative minds at USB Memory Direct for taking my vision and making it a reality.


The customer service was exceptional! They were very accommodating to our changing requests. They also responded quickly by email and by phone.


I was very impressed with USB Direct. Our USB flash drives were a great quality and arrived very quickly. The team worked hard to get the look just right and the responses were very prompt. A big thanks to Evelyn and the rest of the team!


My experience with USB Direct was excellent! My rep was prompt, helpful, and patient with my repeated changes to the print design. The USBs arrived quickly and look perfect.


USB Memory Direct was great. Evelyn the sales representative was very helpful and detailed. Product was exactly what we ordered. Great quality.


Love my new usb drives with logo...they are great! My clients are going to love the new professional look. Thanks


We ordered 200 thumb drives for our organization. The design process easy and the customer service rep was responsive. The prices were a little steep for the high quantity we purchased and the product we ordered. Overall a good purchase and we will likely buy from them again.


Wonderful experience with USB Memory Direct, especially with their helpful customer service. Marina Daniels was awesome with the order. The USBs I got were even better than expected!! Love love love! Will definitely be doing business with them again.


My rep was excellent (Marina Daniels). Love our USB !!! Well continue to use USB Memory Direct !!!


My account rep, Evelyn was great to work with. They were prompt efficient and delivered exactly what they said they would and it was delivered when they said I would receive it. Price was the best I found. I am very satisfied.


Evelyn was great to work with. She answered all my questions and made great recomendations. The drives arrived quickly and look great


I needed a cute USB for a party favor. Evelyn was remarkably helpful and within minutes, my order was ready to be placed! The product came out adorable, and the service (including FASSSST delivery!) was perfect! I would recommend this company for ANY appropriate needs! Thank you to the staff for getting this out so fast, and so perfectly!


USBMemoryDirect was great! They were very accommodating, even when we kept changing the order. I would highly recommend them.


USBMemoryDirect was outstanding. They saved me $18,000 on this order compared to other companies and the product & service was outstanding.


I spent months going back and forth over who to use for my flash drives for my new business! Based on the amazing reviews, I finally went with USBMemoryDirect. From my very first inquiry about a quote, I was impressed! The customer service was amazing! Evelyn was very attentive, and I got to deal with just her the entire time, which made everything so easy. I had a problem with UPS not being able to deliver my final product to my house, and had to contact her, and she took care of it with them right away. When I received my flash drives, I couldn't have been more happy with them. The quality is great, and they are a beautiful addition for my clients. I have already referred friends to USBMemoryDirect, and definitely plan on using them for more stuff in the future!