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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.

Wonderful Prompt Service and Delivery

Thank you for your prompt replies and proofs for my USBs. Amanda was fabulous at returning minor tweaks of the proofs and assured me I would receive the product within the time frame needed. Great quality product, I'll be sure to recommend fellow photographers.


Instant Response with Fast Followup

USB Memory Direct was extremely fast in responding to me request for a quote and provided easy to follow steps allowing me to see a sample layout literally within the hour. I was quite impressed by their speed and attention to detail in providing my company with a solid great looking product which fit my immediate needs precisely.


Great work, fast response...

Customer service was prompt, efficient, and friendly. Product was high quality and exactly what we wanted. Nick and his team were willing to work with us until we got what we envisioned. Easy to work with and good communication.

Kimiko Barrett

Excellent Service and Product

I could not have asked for better service. Everyone was helpful through the design process, and the product arrived quickly.

Stephen D. Smith

Perfect Service

I wanted usb with a download of my meditation class and imprinted with company logo and website and I got everything I needed, great service from Nicholas and quick turnaround time.

Fe Echavarria

Marina Daniels Rules!

This is the 5th year that I've worked with Marina at USBMemory Direct to created USB drives for our trade show media kit. It's always been a pleasure working with her and we always get exactly what we wanted. Thanks Marina!


Better than advertised!

USB Memory Direct was not only easy to work with, they were competitively priced as well. The product was easy to order and delivered quick. When I opened the box I was pleasantly surprised at the quality of the drives and the logo was clear and sharp. I can't wait to share these with our customers! Sincerely, Todd M. Johson Outside Sales Manager Penn-Troy Manufacturing, Inc.

Todd Johnson

United States

Very helpful and great customer service

They did a great job of answering all our questions and working to help create the perfect USB logo and color combinations.


United States

Excellent Customer Service and Timely

After submitting a design, the company worked to make sure it would have the best design considerations possible, while also working to ensure a timely delivery. I am very satisfied with this company and will definitely be pursuing future business!

Patrick Freeland

United States

Larger sized USBs

I was looking for larger sized USBs for branding of a government project. The USBs arrived on time. They work well. My only complaints are that some of the tops look a little bent and the printing wasn't mirrored correctly: When you flip it over to side B the logo appears upside down, but it can be flipped on the side to appear correctly. Good job overall.


United States

Great fast service, excellent follow-up!

Marina made this process very easy, she answered my questions quickly and made suggestions to make m product easier (cheaper) to produce.

Barbara Perez

United States

USB Memory Direct is Amazing

USB Memory Direct is an amazing company to work with. Their staff followed me through the process from selecting colors and content sizes - to letting me know I had missed a delivery attempt. Now that I have my drives, I am gaining more business for my photography company by simply having something professional to hand my clients! The pricing was perfect and the drives were delivered to me within two weeks of starting to work with the USB Memory Drive team!

Brittany Morenus

United States

Great Service & Quality!

USB drives turned out great! Our logo is very clear and the product quality is amazing. Originally when we placed our first order with this company we had a different person. When I contacted them again a year later to place another order I was answered back extremely quick by another person who was going to be handling my account from now on. With other companies we have not had that same kind of great service (usually never even receive an email back), so I was extremely happy about that. Our new account manager also is very enthusiastic and answers emails promptly. We are very pleased overall with the service and the product!


Amazing service and quality

The process was simple and easy. I got more than what I expected compared to other online competitors. Customer service was outstanding and I will return


United States

Excellent service and fabulous product. Thank you!

Erin Wallis

Just the best

Great service, great product, great price. Couldn't be happier.



From beginning to end, they were helpful, attentive, courteous and delivered exactly as promised, on time. Thank you so much. Thank you so much.


Enrique Diaz & usbmemorydirect are GREAT!

Great service, product and price!

Rob Burton

United States

Amazing product

Amazing product and customer service!!

Erin Carlyle

United States

A real partner!

Nothing but great things to say about our experience with USB Memory Direct. Customer service is way above average. Well done! I am completely satisfied.