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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse all our reviews on Trustpilot. We take customer service seriously and our customers sure let us know about it.

Final product is beautiful.

Final product is beautiful.

Jesse Woolridge

I had an excellent experience with USB Direct. Enrique Diaz provided great customer service.

I had an excellent experience with USB Direct. Enrique Diaz provided great customer service. He was prompt, informative, and helpful with my many questions during the process of production. I was informed and involved in all choices to be made, and everything was done in a timely manner. I was notified at each step of the process, even mailing and delivery, which were also prompt. The product looks great, and the ones I have tested sound great as well. I am very happy to work with USB Memory Direct in the future and do not hesitate to recommend them and their services. Thank you for a great experience!

Kathleen Finnegan


AMAZING!!! Couldn't be happier!

Marc Du Pain

I didn't receive any reply regarding my current order of custom USB.

I didn't receive any reply regarding my current order of custom USB. Some usb were not working.

Satpal Singh

Great communication and quick service!

Great communication and quick service! Love these guys and have returned as a customer 3x now for reorders. Always quick and delivery comes ahead of scheduled. Couldn’t be more pleased!

Courtney Aaron

Terrible Experience

Terrible. They sent me a proof that I accepted and produced a different color that was unreadable. I had to keep them at a discount and buy new from them to meet a deadline! Never again. I have done business with them before but this never has happened.

Harvey Heller

Fantastic Customer Service!

The product is exactly as ordered. What makes this exceptional is the customer service!!!

Eric Doyle

Great service + great product!

Our sales person was very helping with working through pricing option, etc. We decided to proceed again because the pricing was great and we like the designs. When the USBs arrived they looked great! Thank you!

Lindsey Tsang

My experience

the process was easy and great but the printing on the tins for usb's did not come out as I expected I had ordered them in the past they are silver and looked fine with the logo printed on them This order the silver on the tin was a different type of metal or color silver that reflected light making it harder to see the logo

Susan Bautista

Great Service! Impeccable!

Great Service! Impeccable quality! Thank you very much Mackenzie!


Incredible Service...

I just happened to find this place through google. We had a company that we normal use for custom USBs but they were unable to make us the amount we wanted in the time we needed. We needed the order in less than a week. I called several places and all were unable to meet the one week deadline. I worked with Cindy who was so helpful. She was able to get the order done/shipped within two days, ahead of our event. It was the easiest order I have ever placed and I will continue to use this company in the future. I cannot say enough about their service.

Gail Kibler

Thank you USB Memory Direct and Enrique

Enrique's communication, responsiveness, great customer service were much appreciated. The custom product was of high quality, arrived on time, and was a huge hit for a trade show.

Ashley Jameson

Great product!

Great product!

Laura Dettling

Beautiful flash drives with amazing customer service.

Beautiful flash drives with amazing customer service. Super happy with USB Memory Direct!

Laura Murray

Good product

Good product, customer service, they did what they said they would do.

Linda Darden


Working with them was incredible. They took my vision and made it 100% exactly what I had hoped it would be. They even improved it! I will definitely be working with them again.

Jordan Franzel

Excellent communication and fast service.

Excellent communication and fast service. That's a winning combination!

Joseph Drago

I've placed many orders with USB Memory Direct.

I've placed many orders with USB Memory Direct. David has given me great service, a great price and always top notch quality. You can't go wrong with USB Memory Direct.

Mike Lutz

great Service

great Service and Lana is so good about following up and getting our order to us in a timely manner.

Wanda Sanford

Incredible Service and Response Time

Wonderful, customer service. They were really wanting to make sure I got what I wanted and not just trying to "sell " me on a USB. I'd totally recommend if you need a company to come in and pretty much guide you through the process with quick communication USB Memory Direct is for you!

Malia B Photography