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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse all our reviews on Trustpilot. We take customer service seriously and our customers sure let us know about it.

Great service and timely delivery

Great service and timely delivery. Would definitely do business with this company again!

Cindy Terpstra

Working with Enrique was a great...

Working with Enrique was a great experience. He was responsive to the emails and gave me detailed information I needed over the phone. Shipping did take a while but other than that, great experience!!

Caitlin O'Reilly

I use US Memory direct every year for a...

I use US Memory direct every year for a meeting that I do annually to put all the presentations on the thumb drive. I like working with Marina Galban. She is always quick to respond and very helpful. I will keep working with her yearly as long as she is there.


Excellent service

Great product, great service, and quick turnaround!


Awesome service, even better product

Enrique was awesome to work with. The whole process was seamless and our product is perfect! A really unique way to display our product range and remind our clients of our services.


High quality product, fast shipping and reasonable pricing

I am very impressed with the quality of the flashdrives-especially the print quality. Delivery was fast and the pricing was reasonable.




BRAD Wilhelms

Repeat customer

Amazing company! We have been doing business with USB Memory Direct for a few years now. 100% satisfied in all regards. I would give more than 5 stars if I could. Ask for Marina... You won't be disappointed.

Bryce Kitson

Awesome service

We ordered customized flash drives for our funeral home business and they turned out so professional. Customer service was very easy to work with and we received our order quicker than I thought!


Excellent customer service!!!!!!!!!

Excellent customer service!!!!!!!!!

Ruby Alston

Excellent Product

Excellent work the end product looked amazing.


I have worked with Enrique Diaz many...

I have worked with Enrique Diaz many times. He delivers prompt and courteous service. Quite honestly, he makes my job easier.

Ann DiSomma

Lana provides great customer service

Lana provides great customer service - quick, fair price, good follow-up. No hesitation in recommending them and have used them for my USB needs for several years now.


Fast and Professional Service

Fast and Professional Service. I will continue to order my USB flash drive products from USB Memory Direct.

Jake Spec

Mackenzie is awesome.

Mackenzie is awesome. He was so helpful with creating a custom USB and case for us. He was very quick to respond and got our order processed and delivered within two months. I will definitely be ordering again in the future!

Mallory Bleiler

Marina provided excellent customer...

Marina provided excellent customer service. Our order was perfect and was delivered right on time. We will definitely use USB Memory Direct again!

Stacey Seiwert

Good product, good service

Good product, good service

Brianna Ray

Marcus Grant did a great job helping me...

Marcus Grant did a great job helping me out with my order. His communication and thoroughness was top notch! I have used USB Memory Direct to order flash drives several times now and they always work great!

Ryan Doyle

USB Memory Direct is Fantastic

USB Memory Direct is Fantastic! Especially Lana!

Jay Crockett

The USB drives came out great

"The USB drives came out great! I posted pictures of them online and people have gotten really excited about them. We'll see if that translates to actual sales, though. :) I have two minor suggestions to help improve the process. 1. The template that was supplied for the artwork was confusing. It had ""printable"" areas listed but that's not really accurate, because the printing is actually edge-to-edge. The areas should be labeled as ""safe"" areas, if anything, so that elements don't get too close to the edge. But really, since it's edge to edge they don't need to be there at all. All that's needed is the final dimensions of the cards and a little bleed. 2. The drives aren't named. I don't recall being offered the chance to name the drive at any point during the process but I may have missed it. The data that I supplied was loaded properly, but the drive just says ""NO NAME"" when it mounts which isn't ideal. I would have liked the opportunity to name the drives when the data was being loaded. Neither of these are big deals, but I thought I would mention them while I was here. The drives came out awesome!"

Tom Rockwell