Final product is beautiful.
Final product is beautiful.
We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse all our reviews on Trustpilot. We take customer service seriously and our customers sure let us know about it.
Final product is beautiful.
I had an excellent experience with USB Direct. Enrique Diaz provided great customer service. He was prompt, informative, and helpful with my many questions during the process of production. I was informed and involved in all choices to be made, and everything was done in a timely manner. I was notified at each step of the process, even mailing and delivery, which were also prompt. The product looks great, and the ones I have tested sound great as well. I am very happy to work with USB Memory Direct in the future and do not hesitate to recommend them and their services. Thank you for a great experience!
AMAZING!!! Couldn't be happier!
I didn't receive any reply regarding my current order of custom USB. Some usb were not working.
Great communication and quick service! Love these guys and have returned as a customer 3x now for reorders. Always quick and delivery comes ahead of scheduled. Couldn’t be more pleased!
Terrible. They sent me a proof that I accepted and produced a different color that was unreadable. I had to keep them at a discount and buy new from them to meet a deadline! Never again. I have done business with them before but this never has happened.
The product is exactly as ordered. What makes this exceptional is the customer service!!!
Our sales person was very helping with working through pricing option, etc. We decided to proceed again because the pricing was great and we like the designs. When the USBs arrived they looked great! Thank you!
the process was easy and great but the printing on the tins for usb's did not come out as I expected I had ordered them in the past they are silver and looked fine with the logo printed on them This order the silver on the tin was a different type of metal or color silver that reflected light making it harder to see the logo
Great Service! Impeccable quality! Thank you very much Mackenzie!
I just happened to find this place through google. We had a company that we normal use for custom USBs but they were unable to make us the amount we wanted in the time we needed. We needed the order in less than a week. I called several places and all were unable to meet the one week deadline. I worked with Cindy who was so helpful. She was able to get the order done/shipped within two days, ahead of our event. It was the easiest order I have ever placed and I will continue to use this company in the future. I cannot say enough about their service.
Enrique's communication, responsiveness, great customer service were much appreciated. The custom product was of high quality, arrived on time, and was a huge hit for a trade show.
Great product!
Beautiful flash drives with amazing customer service. Super happy with USB Memory Direct!
Good product, customer service, they did what they said they would do.
Working with them was incredible. They took my vision and made it 100% exactly what I had hoped it would be. They even improved it! I will definitely be working with them again.
Excellent communication and fast service. That's a winning combination!
I've placed many orders with USB Memory Direct. David has given me great service, a great price and always top notch quality. You can't go wrong with USB Memory Direct.
great Service and Lana is so good about following up and getting our order to us in a timely manner.
Wonderful, customer service. They were really wanting to make sure I got what I wanted and not just trying to "sell " me on a USB. I'd totally recommend if you need a company to come in and pretty much guide you through the process with quick communication USB Memory Direct is for you!