Just got my shipment today. Throughout the process, my rep was very timely in returning e-mails. Additonally, they kept me informed regarding pre-loaded info, when it was shipped, and gave me the tracking information. She told me my package would arrive between 7-10 business days, and it did.
Live Customer Reviews: An Unedited Direct Feed
We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.
What a great experience it was to work with USBMemory Direct and Patrick Hebb! Not only did Patrick help me create a perfect custom USB drive, he processed my order in record time and it was shipped to me within 2 days. Thank you for all you did!
epw12
Great experience with USBMemoryDirect! My sales rep, Evelyn Gutierrez, was very quick to respond to all my questions. I'm very pleased and will be a repeat customer!
chi11iard
Patrick, our sales representative, was extremely helpful. He was able to match a competitor's price and even upgrade our storage amount to double what we had initially chosen. He was in constant contact with me throughout the process and made ordering USB drives for my company a breeze. They were also able to match our company logo colors exactly in order to have a clean, professional product to hand out to clients. It was a pleasure working with USBMemoryDirect and I will recommend them in the future.
Ashley1189
My experience with USB Memory Direct was absolutely pleasant. I had the pleasure of working with Ms. Evelyn Gutierrez as my personal sales rep, and she herself was fantastic. I was provided personalized service and was treated with exceptional service. I was provided with all quotes immediately and Evelyn followed up promptly asking me if there were any questions, concerns, or other services she could provide at USB Memory Direct. I was provided with a beautiful proof before making my final purchase and it was even updated without hesitation when I needed to add something to it. For the price you'd pay to buy the amount of drives that USB Memory provides, plus with the ability to have it customized to your liking, buying something like this at any other store or company is silly. Their prices are unmatched for the quality and speed that they deliver your merchandise. I received my drives about a week and a half after ordering them. Honestly, my experience with USB Memory Direct is probably the best customer experience I have ever had as I was treated as an individual. I wish there were more companies out there who had the same customer care and commitment as well as dedication to excellence as USB Memory Direct.
dlebo
I was somewhat skeptical prior to my order as I was not familiar with the company. However, after my first inquiry, the response I received was quick and answered all of my questions. Our Customer Service Rep, Evelyn, was responsive without being pushy and offered additional options and suggestions to address our needs including our budget. We have been so happy with our USB drives (including the USB bracelets) and suspect we will be in need of re-ordering very soon as these items are not only helpful for promoting our name, but are incredibly useful for all of our constituencies. The price included all set up and delivery as well and there were no hidden charges. I look forward to continuing my relationship with USBMemoryDirect!
Theuzees
I love USBMemory Direct! I am a photographer and my clients love that their pictures come in a USB and not a CD. It is a very professional way to send out your work. Patrick Hebb was just the best. He helped me with everything and made sure the process went smoothly. Thank you for all your help you were great!
natatickphoto
SUPERB!! Marina gave me a very good understanding of the process and walked me through step by step on what to do. I had a rush job and the delivered precisely what was needed right on the money. Was perfect!
kirkmossing
Love my flash drives!!!!!! Jessica Newman was my contact that helped me every step of the way!!! they also came in in 2 day which is super fast!!! I am so happy with my drives!!!!!
sarahma
USB Memory has been both professional and pleasant to work with. I typically need small to medium numbers of promotional products and they have always helped me to find new, innovative products for our clients/investors and for presentations. Their staff has been consistent - I've been able to use the same representative for over 2 years- that helps alot- to have one contact that you are familiar with to call when you have a project deadline. Shipping has always been on time or earlier than expected.
HNHIMMUNIZATIONS
I ordered 100 flash drives for my class reunion. We had the class logo put on the drive. I was more than pleased with the quality of the work. My classmates loved the drive. I worked directly with Lana, who answered all of my questions and took care of all the details. The speed of delivery from start to finish was amazing. They just did an awesome job, and I would definitely use them again if the need arises. Sylvia Gardenhire
SYLVIAGARDENHIRE
I highly recommend USBMemoryDirect. Extremely easy method of uploading files to their system. Quick and effective customer service by courteous, patient, proactive representatives who offered outstanding personal attention. Timely progress reports and shipment tracking information. Fast turnaround. Best price. The final product was delivered on time and far surpassed my expectations. They made me look like a genius! USBMemoryDirect is 1st-Class all the way.
toastmasterjd
The rep that helped me throughout the whole process was great. Not pushy, presented the facts and alerted me to any specials that could be applicable to my purchase. The final delivered product was exactly as described in the proof and came a week earlier than quoted.
arj8138
Every step of this process was smooth and timely. I worked with Jessica and she did a fantastic job of communicating with me, even calling me at one step in the process. Thanks to USB Memory Direct for a great buying experience. We will be ordering again!
theBGM
I have purchased from USBMemoryDirect twice now...and will definitely continue to purchase from them in the future. Sales staff are friendly and professional, prices are outstanding, product quality is superb, and turn-around time is fast, fast, fast. I would highly recommend this company!"
amopasil
Marina, who helped with my order, was incredibly helpful. The drives turned out perfect, and the price was the lowest I could find. I would absolutely use them again.
mokeyluck
My experience with USB Memory Direct and with our rep, Evelyn, was fantastic! The quote was low and the product and service are extremely high quality. I would recommend them to anyone and will certainly use them again in the future.
jenskimlatte
The customer service we received from USB Memory Direct was top notch! They made the selection process and ordering process one of the easiest I have ever had to deal with making me more efficient. They offered discount pricing. Even when I emailed them on the weekends, I got some sort of response email even though I did not expect to until Monday.
KerryOLeary
Eveyln at USBDirect made the process of ordering our flash drives quick and painless. A quality product at a very competitive price and quick delivery. Who could ask for more!
JeffrA
Quote was the lowest we received! Lana Burton responds so quick to every inquiry and question. We got our entire order done in one business day all via email, including proofs. To top it off, we received our order in one week! We have never received promos that fast. Great job USBMemory Direct, we look forward to placing our next order.
