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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse all our reviews on Trustpilot. We take customer service seriously and our customers sure let us know about it.

USB Memory Direct is a great source for branded USB products.

USB Memory Direct is a great source for branded USB products. They are fast and accurate and the customer service is truly top-notch!

Dena Jenkins

Highly recommend

Highly recommend! Helpful, efficient staff - high quality custom products.

Jennifer Maxwell

Great service keeps us coming back!

Marina Galban is my contact at USB Memory Direct, and over the years she has provided excellent, responsive service for a product that always meets our expectations. USB drives are certainly available from many sources, but the fact that Marina reaches out to us, is quick to reply to inquiries, and makes this whole process so easy keeps me coming back to USB Memory Direct time and again!

Ivonne Artica

Fast and easy to work with

Fast and easy to work with. Items came as expected. Thank you.

Jodie J

My store for flash drives

This place is my top pick when thinking to buy flash drives. The product quality is superior in a reasonable price.

David Carter

Good company

Price is good, service fast


Fantastic experience

Very efficient and super easy company to work with! Great pricing, superb custom service, excellent follow up and top quality product. You really feel you are in good hands from start to finish. We will use usbmemorydirect again with highest recommendations!

Amanda Luis

I was very happy with my salesman Clayton and the art team at USB Memory Direct.

I was very happy with my salesman Clayton and the art team at USB Memory Direct. They took my ideas and made the custom flash drives just the way I wanted them. Great experience. Will definitely use them again. T. Campbell Owner - Tunes by T, Inc.

Tim 'T' Campbell

Perfect drives

Perfect drives. Exactly what I wanted. Very fast turn-around

Gene Bodenberger

Excellent product and company

Excellent product and company. I have used them multiple times- won’t get my flash drives from anyone else. Product quality is great, but what really stands out is customer service. Staff was helpful in walking me through product choices and helping me make the right decision for my company. Excellent- I highly recommend USB Memory Direct, and look forward to working with them again.

Frank White

Placed an order earlier this year

Placed an order earlier this year. Customer service staff spent time walking me through my options and answering questions in a way that was friendly, easy to understand. Courteous, professional staff, high quality product. Look forward to doing business with them again.

Andra Leyden

Misha is always a pleasure to work with. Friendly, and present.

Misha is always a pleasure to work with. Friendly, and present. I would refer clients to her.

Elizabeth M

Excellent Service and follow up before and after the sale!

Wow what an amazing company! They were extremely nice, accommodating to everything I needed and ensured I was happy with my product! My flash drives turned out awesome. Very professional, responsive, and high quality supplier with fast turnaround times and outstanding customer service. I highly recommend this supplier.

Lisa Ortega

Great experience,great product even better customer service.

I have been a shopper for many years but did not know what great customer service is until my order with this company. Lana was very easy to communicate with and went above and beyond for us and our tight deadline with many decision makers. My order came out perfect but my experence even better. THANK YOU USB MEMORY DIRECT! YOU GUYS ROCK!

Lucy Thompson

Very professional and knowledgeable.

Very professional and knowledgeable. I received my order on time and couldn’t be more appreciative. Mackenzie went out of his way and actually listened to what I was telling him. Thank you!

Daniel Allen

Excellent customer service!

Lana was absolutely AMAZING. From beginning to end her communication was great and the order we received was exactly what we needed. Customer service is top notch. Will come back for sure and recommend to absolutely everyone.

nick sherry

Exactly what I was looking for!

Exactly what I was looking for! Great quality and service.

Misha Mitsnefes

Total lack of Customer service

Total lack of Customer service. Ordered from them last year, they messed up a couple of things, minor, but none the less, messed up. I had no reason that I would receive a replacement before my deadline, so I used what I had. NOT a good presentation. They contacted me this year. I told them my problem and they swore that I'd be happy and gave me a discount. Like a fool, I bought their line and ordered again. A worse problem this time. When I called them, they told me I could reload the drives with new material. They were not interested it my returning the drives for new ones, offering me any compensation, NOTHING! When I asked if I understood correctly, that they would do nothing, my question was met with silence. They truly DO suck...

Rich Nelson

Ask for Lana!

Ask for Lana!

Rob Graham

Great quick service from their account executive, Clayton Saunders.

Great quick service from their account executive, Clayton Saunders. He was friendly and able to get this order processed quickly. The drives that arrived were in excellent condition and exactly as I ordered. It was good all the way around. Highly recommend this company.

Karin Duke