Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse all our reviews on Trustpilot. We take customer service seriously and our customers sure let us know about it.

Thanks USB Memory Direct

Mackenzie was great throughout the entire project; friendly & upbeat, informative, and responsive to any questions I had. Quality of work and delivery time was as promised- expectations exceeded all around!

Lauren Mealin

Highly recommended! Thanks, Marina!

Outstanding and professional customer service. Marina has gone above and beyond to ensure a smooth and quick order for our company. Absolutely recommended!

Jack M.

Very satisfied customer!

We'd placed an order 4 years ago - that we were very happy with. I went back to Marina who helped last time and she was able to get me updated information very quickly. The increase in cost was minimal, we received the proof quickly, I placed the order and we received our drives today - ahead of schedule. We are more than satisfied!

Sheila Kinnen

The company was great to work with

The company was great to work with. The drives look great and the price was just right.


Great Service

Great Service

Cathia Mahaffey

They were very helpful

They were very helpful, professional and our USB drives and lanyards turned out great!! The logo for our county really popped on the green flash drives!

Brandi Cosby

Great follow up

Great follow up - terrific service

Diane Verdung

Great Service

Great Service, great quality.

Paula Paoli

The printing always looks great and...

The printing always looks great and shipped on time!

Deb F

Devices were as promised with quality...

Devices were as promised with quality printing. Have so far worked well


I've been using USB Memory Direct for...

I'm a repeat customer. I've been using USB Memory Direct for several years now. We've place many orders with them and never had any issues. I wouldn't hesitate to recommend them.

Mark F.

I've loved them so far

I've loved them so far

Jennifer MasonRainey

Cassette USB Design

I was looking for a unique way to distribute my film to the public and figured there weren't very many people with DVD or Blu-ray players at home anymore. There's the option of digital download online but that doesn't give the customer an opportunity to connect with the product in the same way you can with something you can physically hold in your hand. I thought long and hard about ways to offer something that would be considered a collectible. I came up with the idea of offering the film on a USB but figured the USB had to be unique. I did a search online for companies the customized USBS and reached out to a few companies. I decided to work with USB memory direct because I really liked the work on their site and Marina was very helpful with building my idea and quick to correspond. The price point was also very close to what I was looking to spend. When I started to show the mock-up design of my USB around the response was amazing. It was the perfect thing I needed to springboard the release of my film.

Shomari Smith

A1 service and delivery

A1 service and delivery. This is the place to buy.

Jose R Gonzalez

Love the design and style of my usb...

Love the design and style of my usb thumb drives. However I've been through about half of them and two of them do not work so far. Not sure how many from my batch total will not work. It's disappointing since I did pay for the bulk and need all of them to work, since they are given to clients. Haven't decided if I'll be reordering from this company or not.

Monica B

Communication was poor and the day my...

Communication was poor and the day my drives were supposed to arrive I come to find out they weren't even shipped. And not only did they not ship, it took an additional month due to them having to change my order because of a mistake on their behalf. I received my order AFTER my deadline of needing them so this affected my clients because they couldn't receive their full order on time. Salesman was nice and respectful, but was also poor with communication. Very disappointed.


Keep on going

Keep on going

Alain Marchioni

Very responsive to my company's needs!

Very responsive to my company's needs!

David Easterbrooks

Great company to work with

Great company to work with. Was always quick to respond, design was on point and data worked perfectly. They were a hit at our trade show. We will order again for sure.

Zane Kuhle



Gregg Traum