Excellent communication, quality product and quick turnaround. Customer service was exceptional. Highly recommend and I will certainly use them again.
I am very pleased with my order from USB Direct. My CEO was interested in the credit card type flash drives, and I worked with Lana at the Custom USB division. Lana was 100% helpful, knowledgeable and professional, keeping me posted on my order the entire way through to delivery and follow up. Highly recommend.
Professional and fast. The company did ask me to write this review but I would do it on yelp anyway even if they did not ask me to.
Very pleased all the way around from the quick initial quote, to working closely on the design, and quick shipping!
Fast email responses to my inquiries. The sales associate was very polite and responsive.
The customer service experience with USBMemoryDirect was excellent start to finish. Evelyn was my point of contact within the company and she consistently responded to my questions and inquiries almost instantly. After shopping around I determined the price point was best with USBMemoryDirect, as compared to other retailers. We received our product today and it is very sharp looking, we couldn't be more pleased.
I'm very happy with USB memory direct. Evelyn answered every question (multiple times) and made sure I was perfectly happy before completing the order. I was treated as if I were ordering 10,000 units. I ordered only 50! This was one of the best things that I'd done for my business and I thank Evelyn and USB MemoryDirect for making it so easy. I couldn't be happier. I will be a return customer.
Lana Burton has helped me with many projects. She is awesome to work with. Lana is very quick, thorough, and informative. I am always confident my orders will be right and on time. I would recommend USBMemoryDirect to anyone who needs a variety of USB drives for any occassion.
This is has been a great customer experience. As a small business owner, budgets are tight and I have to be cautious with my money. The sales Team most notebly Jessica Newman, was patient, informative and precise in my order. The products I finally received ahead of scheduled time where immaculate and well received. I could not have been more happier and this was truly money well spent. Thank you USB Memory Direct
I loved working with Evelyn from USB Memory Direct. She was able to help me as I was new to the website. She made any necessary changes quickly and was always prompt with correspondence. I will return for future business for sure!
We were able to obtain the quote we desired very easily along with a virtual sample of our logo on the USB Drives. Our contact (Marina Daniels) was very helpful and very prompt with her responses and was able to process our order very quickly. The entire order and delivery process was very smooth and we are very happy with the product.
Marina Daniels did a fantastic job helping me with my request. Regrettably not having my stuff together, she was incredibly patient, helpful, and accommodating, retrieving multiple different quotes and mockups for me. She was always swift in replying and every interaction I have had with her thus far has been a pleasure! The service quality I have gotten from her blows the other companies I was considering out of the water, which is why I will be sure to be consulting her at USBDirect for all of our custom USB needs in the future--which is sure to be a lot!! Thank you so much Marina!!!
My first time using this company and it was a great experience. I dealt with Marina who provided outstanding customer service. She was extremely responsive, both to e-mail and on the phone, providing me with answers to all of my questions. I look forward to doing businees with USBMemoryDirect in the future and I highly recommend working with Marina.
I found USB Memory Direct through a friend. Went to the web page and wrote to the info address. Jessica wrote back and was very supportive. She gave me full details on what I was interested on and even sent me a sample. Awesome job. We found what we wanted, bought it and they sent it in record time. Great quality and good pricing. Highly recommended.
Great service! Great product! It was a pleasure dealing with this company!
I have worked with USB Memory Direct on two separate occasions and couldn't be more pleased! Excellent pricing, customer service and quality of product. I offered to write a review as I have been so impressed. I have worked with Lana Burton twice and she has been terrific. I would request her if you can as she has been most helpful. Many thanks to USB Memory Direct for an excellent customer experience!
I can always count on Marina Daniels at USBMemoryDirect! I don't know if anyone else has the problem where everyone you work with waits until they COMPLETELY run out of items they need and expect YOU to perform a miracle to meet their needs. But this is a common occurrence in my life. I know that I can call on Marina and she will be sure that I have what I need at the EXACT time I need it. Great quality and great customer service! THANK YOU SO MUCH!
Excellent customer service, quick shipping, great overall experience!
The customer service I received was excellent. No problems, a pleasure to work with and a very quick response to inquiries. The product was received quicker than I expected. Very pleased and would use again and recommend them.
They were really accommodating and the product came faster than I expected. I was really pleased with the end result. I perfectly fits into my brand and looks very high quality. The customer service I received was top notch and friendly. I felt like I was working with a business down the street rather than a large company.