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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.

The product is absolutely beautiful. Regina was wonderful to work with. The proofs were large and easy to see so I knew exactly what I was getting. The prices were among the very best I found after a lot of comparison. Would use them again in a heartbeat!!


Quite satisfied with USBMemoryDirect. This is our second order and we plan on continuing to use them in the future. We ordered flash drives and lanyards, and were pleasantly surprised to see they were sent with the lanyards already attached and individually wrapped so it was a tidy bundle. This saved us time from not having to attache the lanyards ourself, or deal with a tangle of lanyards.


I was very pleased with the service I received. Evelyn was on top of it from beginning to end, even contacted me after the order was received. I've used other companies but will always come back to USBMemoryDirect.


I was very pleased with the service I received. Marina was on top of everything. I was very pleased with the finished product, I received exactly what I expected when I expected it. I will be using their service again.


Fantastic Service, attentive sales representatives. Great final product for a good competitive price.


Great customer service provided throughout the entire process. The product was priced competively, arrived on time, in working order and looked great.


Marina was extremely helpful!


Great customer service, they delivered exactly what they proposed. Very happy with our product.


This is the 2nd year I have had the pleasure of working with Regina to create a custom flash drive to welcome new students to our Film and Television conservatory. Last year we were in a rush and Regina came through with exactly what we needed. This year she handled our re-order and everything went so very smoothly! Would that all of my business dealings were so easy! The flash drives were exactly what we needed and received many compliments. Thank you for great customer service and a great product!


I've worked with Lana twice now and she is FANTASTIC! She is efficient, professional, and makes my job so much easier! I wouldn't think of going anywhere else with my business! Their products are of excellent quality. We have been most pleased with our experience.


Selecting and ordering our new custom USB drives was fast and simple - Evelyn was great and the product arrived in a flash!


Worked with Evelyn and she has been great! Everything came just as promised, and they look great! Prices are great, and their customer service is top-notch. Their communication is awesome...I was never left wondering what the status was, or what I needed to do. They worked with us because we a church, and were able to give us the best value for the money we had to spend.


I have been looking for USB drive for a while. When I went to the website I saw a lot of product that would fit my brand. So I called and talked to Evelyn, who was awesome and within a day we had figure the USB drive, the color the style. Very efficient, super professional, and very friendly. Her customer was a 10. I couldn't be happier, and I'm sure I will reorder from them.


Evelyn was a pleasure to work with and was able to expedite my rush order. Will be doing business with them again.


I've worked with quite a few gift wares vendors over the years and working with Marina Daniels ranks at the top! I found her to be the ultimate in professionalism, timeliness, flexibility, tenacity (in a good way), follow-up, and follow-through?she's amazing! The flash drives I ordered are beautiful...exactly what I ordered and even better looking in person than the online proof provided. I highly recommend USBMemory Direct.


I have made two orders with USB Memory Direct and have been very satisfied both times. Almost to a fault, they communicate extensively with you once you inquire, and it is that persistent dedication to customer service and going back and forth about details that ultimately sold me on them as opposed to all the other USB sellers out there. The product sent was as advertised and the custom imprinting was easy to set up and perfectly rendered on my drives (my logo, etc). Two of the drives on my first order were faulty, but they shipped two additional ones on my second order to cover. I will keep using them in future, to be sure (they kept my art work on file so it was easy to reorder).


Very friendly service and fast delivery. Product was exactly as we had hoped. Would definitely recommend them.


Patrick at USBMemoryDirect was a HUGE help to myself and business. He helped me find the perfect colored drives to compliment my logo and processed the order very quick. I was definitely impressed to see the order arrive so quickly, but once I opened up the box and saw the quality of product and printing, I knew I had chosen the right vendor to create my drives. Furthermore, the prices were unbeatable and my friends were actually quite envious of me when I told them how inexpensive the drives were. Thanks again and I HIGHLY recommend you give them a call.


I worked with Lana last year to buy flash drives. I liked that she made it very clear that prices were skyrocketing because of the recent tsunami in Japan, and that she was willing to help us get the best price possible in those circumstances.


Have placed 3 orders and haven't had any problems yet. Service is great, delivery fast, and product reliable. Will buy again.