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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.

Great product


Great product, great staff, easy to work with and very accommodating! Can't thank Beatrice enough for her help during the process!

Erin

Excellent at every step


Everything about my experience with USB Memory Direct was excellent. I felt well-informed and satisfied throughout the entire process. The USB memory drives were exactly what I wanted in a timely fashion at a great price. I will definitely be using them again.

Nate Siebert

Product was delivered as promised and is great quality!


Product was delivered as promised and is great quality!

Dan

High Quality product and fantastic customer service.


High Quality product and fantastic customer service.

Mary Duffy

Great service with great quality products!


Great service with great quality products!

Lucy

Excellent customer service


My USB Memory Direct sales rep Mackenzie took good care of me. He provided me with an affordable solution to my need to get a small quantity of my order rushed to me right away. Despite the fact that my previous orders have been rather small and spaced out over the years, Mackenzie treated me as if I was their number one customer.

Keressa Jones

Excellent customer service!


Excellent customer service (thanks Cindy!). Product was as expected. Easy process.

Jim Pellegrini

Mackenzie has been incredibly helpful with my projects


Mackenzie has been incredibly helpful with my projects, and is a pleasure to work with! Highly recommended.

Nick Rouner

Clients love these!


Easy to work with, great quality, and quick shipping. What more could you ask for?

Nicole Faby

Greatest service


Greatest service

Gregg Traum

Great Service / Fast Shippng


Cindy Grullon was great! We had an emergency order that we needed quick! Easy to work with, and got it here on time.

Lisa Morgan

Amazing Service


The team at USB Memory Direct was FABULOUS to work with! We needed an order rushed and Mackenzie worked to get our order split with the required amount on the rush date and the balance of our order at standard timing. I was regularly provided status updates with our order and was even notified by Mackenzie that our order had arrived...before I even had it in my hands! Great customer service. I will definitely be using them again!

Cristy

Happy with Service and Product


I just received my order of USBs from USB Memory Direct and they look great! The order arrived when they said it would. I worked with several reps from USB Memory Direct including Hector and Cindy and they were both extremely helpful.

Kirstie Jarrad

I had a fantastic experience with USB Memory Direct


I had a fantastic experience with USB Memory Direct thanks to being fortunate enough to process my order with Mackenzie Setser. What a wonderful guy and very patient. I would recommend Mackenzie and USB Memory Direct to anyone looking for an exceptional customer service experience. Thanks again! Jay

Lyrie Jay

USB Memory Direct


Working with USB Memory Direct was very easy and fast. Cindy was very patient with my questions and helped me with everything i needed. My company is very pleased with the outcome of the USB devices we had made with Cindy.

James Covington

Marina is a joy to work with!


Marina is a joy to work with!! We are a small office, and only need to order thumb drives about once a year, and we will be happy to contact Marina for all our future thumb drive needs!

Carol

Cindy with USB Memory Direct was an absolute pleasure to work with.


Cindy with USB Memory Direct was an absolute pleasure to work with. She answered my multitude of questions promptly and with a positive attitude. She ensured my items arrived in a timely manner and just as I ordered them. Her Customer Service skills are exemplary.

Melissa Hubbard

Excellent customer service.


Excellent customer service. Quotes and answers to any questions I had we responded to quickly.

Misty Bradley

Mackenzie Setser is an awesome asset to the company!


Mackenzie Setser is an awesome asset to the company! He was patient with my indecisiveness and helped me to find the product that best suited our needs. He was very helpful in the design process and stayed in touch with updates throughout. I received my package in the mail today and I couldn't be more pleased! Thank you, Lynn Fishman

Lynn M Fishman

Well done again


Well done again, always impressed with what you do

David