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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse all our reviews on Trustpilot. We take customer service seriously and our customers sure let us know about it.

Great customer service

I've been buying small quantities of USB drives with special requirements over the past several years. Marina Galban has been a pleasure to work with and always promptly responded to my requests for assistance. Her customer service skills are incredible.

John F

Excellent service

Excellent service, very pleasant and easy to work with Lana.

Ed Santos

Cindy Grullon

Our sales representative, Cindy Grullon, has been wonderful. She has answered every question and went above and beyond to make sure we were 100% satisfied with the branded items we ordered. I highly recommend working with Cindy and USB Memory Direct.



Lana was fantastic to work with. She followed up when I got really busy which helped me stay on track. The product looks great. Exactly what I was after. 5 stars.

Jeremy Evans

We are super happy with our company...

We are super happy with our company branded USB drives! Great service, great products, and a great finished product. We can't ask for much more than that, great job guys!

NEON Creative Las Vegas

This product is amazing

This product is amazing! Will continue to purchase it in the future.



Reliable, fast service. Great product and great prices.


Great service from Marina but not from UPS.

Great service from Marina, as usual! But the shipping from UPS was not good. Several days delay and they finally delivered it at 8:30 pm on a Friday. Then I received two more emails from UPS, one telling me that the order would be delivered on Saturday, and the other said Monday. Meanwhile, it had already been delivered, albeit late.


Great quality, great service!

Just received our second order and we're so pleased with the results! Customer service is top-notch. The quality of the custom drives (our design) is even better than we anticipated. Our rep, Enrique, was VERY helpful throughout the process & the order even arrived a day earlier than promised. I would definitely order again. Looking for excuses to create & order more!


Products are as requested...

Products are as requested.... Pricing varies a little too much.

Ron Greenberg

Responsive and professional service

Responsive and professional service. Outstanding product delivered.

Lu-Shien Tan

Easy Peasy

This was oh so easy. I ordered thumb-drives for my business from USB Memory Direct about 7-years ago, and they still had the art-work!!! It was really easy, and quick, to get another order of thumb-drives for the business.

M. Guyer

Great color and quality

Great color and quality. Will definitely use again and highly recommend.

Macey J May

Again...superb product and excellent...

Again...superb product and excellent service!


Reliable and Fast Service

I worked with Marina a couple of times to get orders out quick, she was very friendly and efficient. Great prices and very reliable, always wrote back right away and got a quote quickly, definitely recommend.


Excellent service

Excellent service! Rapid response time and communication was phenomenal. There's also no where else that can beat their prices. Using USB Direct is a no-brainer.


Drives look great and work great as...

Drives look great and work great as always.

Kurt Andrews

Great customer service

Great customer service, good turn around time at a very fair price


Excellent service

Excellent service, very responsive and easy to work with.

Crystal McGugin

Great service

Great prices and service