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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.

Fast and quality


Communication was easy and fast. Great prices, fast delivery.

Bret Harris

USB Memory Direct- excellent!


I ordered products for my band. They were patient , and helped me get things in the right formats for the project. The price was great, and I received my merchandise in a timely manner.

Bret Talbert

When you need it you've got it.


Punctual response in getting back with updates to copy, and pleasantly happy to make changes where necessary. Lana Burton is a great rep to work with and we'll continue to work with USB Memory Direct.

afroelich

Flash drive help


Amanda was so helpful with my second order! Process went very quickly and I love their product!

Lauren

Wonderful Quick Service!


USB Memory direct got us our order quick, with no problems. They kept our previous order on file for a few years, so really quick on the art work too!

Flora Roddy

Marina Daniels is AMAZING!


I've been ordering thumb drives for our annual budget with another vendor for 5 years. They always managed to mess something up: quantity, color etc. I contacted USB Memory Direct for a quote and Marina promptly emailed me with an initial quote and followed up with a phone call to introduce herself and answer all my questions. On a scale from one to ten, her customer service is an ELEVEN! Our products were delivered on time and there were no mistakes! Kudos to the art and printing departments for getting my drives done fast. Our logo looks awesome!

Layla Lesley

Excellent Service


I worked with Nicholas for my order, he had a very quick response time on our request for a quote, helped answer all of my questions, and followed-up with me frequently throughout the ordering process. 10/10, will use again for future orders!

Elizabeth Bartlett

Pacifc Ropes


Great customer service, rapid response times, excellent pricing.

Vicky

Excellent Customer Service-Return Customer


Great assistance from Nicholas with ordering 100 USB drives with our department logo on one side and our County logo on the other. He ensured we received the best pricing possible and that they would arrive in time for our upcoming meeting. Great Service and my go-to for customized USB drives. This is my second order and it was just as smooth as the first. Thank you for a job well done!

Colette H.

great experience


Amanda and USB Memory Direct are great to work with. Amanda found the products I needed and worked with me to get them in the time I needed them. They also split the order to send to two different locations. The logo looks great on the USB sticks. They will be great to give out to customers. I will definitely use them on my next order.

mgdevine

Great customer service


Great product and event superior customer service. Lana always provided an excellent support, she takes care of all my queries in a jiffy. She also provided timely and helpful advice regarding the best options for my budget.

Romina

Great Service


Marina, of USB Memory Direct was very helpful we loved the way our USB's turned out. Will order again in the future.

britw-39298

Lana Burton was excellent!!!


Lana Burton was my rep. for my quote and order. She provided excellent customer service, was friendly and prompt with giving quotes and follow up emails. Definitely earned my future business.

Donelle Watson

Excellent Service


Marina was very patient and made sure the whole process was smooth and quick. The packaging was impeccable. Logo looks nice. I am ready to start using the devices. Best customer service ever.

ysuarez

Great Quality Product - Professional Company!


We bought some thumb drives for a product launch and we absolutely love them. They look just like the object we asked them to replicate. The company was very responsive and professional and our thumb drives arrived in a timely manner.

jendor77

Marina Daniels is amazing!


Your product is good but your employee Marina Daniels was fantastic and the only reason I don't shop around for any re-orders. I have been a loyal customer for three years and have purchased over 1000 lanyard drives for our institution.

Brian Dobbins

Could not have been a better experience


From the website, to requesting a quote, the speed of response, the accuracy of order, the ease of communication, willingness to work with us on price (being a school district), ahead of schedule delivery- everything was easier than any other vendor we have worked with and came in at a lower price point as well. The quality of the product and printing was phenomenal- it looks great and just like the proof that was sent. Amanda Caraballo was our customer service rep, and she was nothing less than phenomenal. Professional, courteous, willing to go the extra mile, never left us wondering where we were at in the process, and even followed up upon delivery. We deal with a large number of vendors on a daily basis, and this was definitely above the rest. We really could not have asked for a better experience.

Shelby Jones

drives look great and sharp; very accommodating


The printing on the USB drives was very sharp and precise from drive to drive. Due to overseas shipping problems, we were not able to receive our original order of drives on time; they did a rush production to have the same number of drives available on time. The "rush" drives were just as well printed. The drives we sampled (both lots) all worked flawlessly. We chose the business card-shaped drives; these were a big hit with the attendees of our conference! We look forward to working with USB Memory Direct in the future!

Christopher D. Krause

Corporate Request Filled Accurately and Promptly


I had a great experience working with Marina from USB Memory Direct. She was able to work with my budget while maintaining the quantity I needed for my project. Marina understood that this was a quick project that needed to be at my office in just a couple weeks. She updated me all throughout the project as well as notified me the second it was delivered. Overall a great experience.

Ray

good


warey good nice work

Garik Spiny