We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.
Marina was amazing and was very easy to work with. I made a few changes and she responded immediately. I received shipping dates and tracking information. I received the product today and it's better than expected. I will definitely use them again and highly recomm no their product and services!
Quick responses to questions and product received sooner than expected!
USB Memory Direct was great to work with. I was nervous to get the info to them and on the flash drives and back in time for our trade show. They walked me through the process and pretty much held my hand through the whole process, even though we were 3,000 miles apart. They were professional and answered all my questions along the way. These people know how to deliver on time and with quality.
Nicholas and Katie helped us work with a short timeline for our conference and made sure we received our USBs in time. They were prompt in responding to my questions, delivered a proof right away and clearly explained everything, giving us options for purchase and followed up every step of the way to delivery. Our nonprofit leadership is very happy with our flash drives--the printing quality of the logo and tagline looks great and imparts a sharp image for our event recordings. Thank you! I would highly recommend USB Memory Direct to others and will gladly use your services for our next event.
Just received the USB drives we ordered with our company logo and information on the slide top. The entire experience was a delight, I worked closely with Nicholas and explained to him exactly what I wanted, sent him the art work he needed and received the virtual sample within a few days of contact with him. I am very happy with the finished product and would recommend them to others and not hesitate to order from them again.
Communication was easy and fast. Great prices, fast delivery.
I ordered products for my band. They were patient , and helped me get things in the right formats for the project. The price was great, and I received my merchandise in a timely manner.
Punctual response in getting back with updates to copy, and pleasantly happy to make changes where necessary. Lana Burton is a great rep to work with and we'll continue to work with USB Memory Direct.
Amanda was so helpful with my second order! Process went very quickly and I love their product!
USB Memory direct got us our order quick, with no problems. They kept our previous order on file for a few years, so really quick on the art work too!
I've been ordering thumb drives for our annual budget with another vendor for 5 years. They always managed to mess something up: quantity, color etc. I contacted USB Memory Direct for a quote and Marina promptly emailed me with an initial quote and followed up with a phone call to introduce herself and answer all my questions. On a scale from one to ten, her customer service is an ELEVEN! Our products were delivered on time and there were no mistakes! Kudos to the art and printing departments for getting my drives done fast. Our logo looks awesome!
I worked with Nicholas for my order, he had a very quick response time on our request for a quote, helped answer all of my questions, and followed-up with me frequently throughout the ordering process. 10/10, will use again for future orders!
Great customer service, rapid response times, excellent pricing.
Great assistance from Nicholas with ordering 100 USB drives with our department logo on one side and our County logo on the other. He ensured we received the best pricing possible and that they would arrive in time for our upcoming meeting. Great Service and my go-to for customized USB drives. This is my second order and it was just as smooth as the first. Thank you for a job well done!
Amanda and USB Memory Direct are great to work with. Amanda found the products I needed and worked with me to get them in the time I needed them. They also split the order to send to two different locations. The logo looks great on the USB sticks. They will be great to give out to customers. I will definitely use them on my next order.
Great product and event superior customer service. Lana always provided an excellent support, she takes care of all my queries in a jiffy. She also provided timely and helpful advice regarding the best options for my budget.
Marina, of USB Memory Direct was very helpful we loved the way our USB's turned out. Will order again in the future.
Lana Burton was my rep. for my quote and order. She provided excellent customer service, was friendly and prompt with giving quotes and follow up emails. Definitely earned my future business.
Marina was very patient and made sure the whole process was smooth and quick. The packaging was impeccable. Logo looks nice. I am ready to start using the devices. Best customer service ever.
We bought some thumb drives for a product launch and we absolutely love them. They look just like the object we asked them to replicate. The company was very responsive and professional and our thumb drives arrived in a timely manner.
