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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.

Great company with superb Customer Service!

USB Memory Direct was a true pleasure to deal with. Our rep, Hector Contreras, was very knowledgeable, professional, and pleasant to discuss our project with. They bent over backwards to give my company exactly what we needed with our custom drives which included numerous changes that we made. A+ Customer Service, I would recommend to anyone looking for help with these types of products!

VOXX Exhibits

Lafayette, US

Excellent Product!

High quality personalization ... my clients loved it!

Wayne Benjamin

These guys are lovely

These guys are lovely. The whole experience was wonderful. When I asked for a quote they gave me a mockup of my design which I wasn't even expecting. Corresponding with them was so quick and easy. And then the products arrived - I LOVE THEM!

Joanne Porter

Enrique our account executive is always so helpful even when i call with last minute orders.

Enrique our account executive is always so helpful even when i call with last minute orders. We will use them again and again. Thanks team

Nancy Dinsmore

5 Stars

5 Stars. All the way. Very professional service. Can't beat the price. And the quality is great. No negatives from my experience. Will definitely use again.

Jeromy Rush

Good quality product

Good quality product, fast shipping & turnaround time!


Awesome experience!

I had an emergency 24 hours rush order. USB Memory Direct was able not only to get my order out on time but was super accommodative to all our requests.

Jonas LIM

Easy transaction.

Easy transaction.

Debbie Isbell

Thank you Marina and USB Memory Direct!

Marina has assisted me with my flash drive orders twice now. Her customer service is always professional, responsive, and helpful! Product arrived as described in a timely manner, and conference attendees were very pleased to receive them. Price is less expensive than other vendors I researched. I recommend USB Memory Direct for a quality product at a fair price and excellent customer service.

Kathleen Gomez

Enrique and everyone at USB Memory Direct have been incredibly helpful.

Enrique and everyone at USB Memory Direct have been incredibly helpful. He worked with me in designing our new flash drive and guaranteed low prices.

Samantha Martin


Lana Gorelik is very helpful and answered all of my questions! The product was delivered fast and looks great.

Lawrence Sica

Easy to order and great customer service!

Easy to order and great customer service! We received our order very fast!

Susie Henning

Working with USB Memory Direct and with…Hector Contreras was AMAZING!!

Working with USB Memory Direct and with our rep Hector Contreras has been nothing short of an amazing experience form start to finish. Very easy company to work & communicate with. They were very clear on setting realistic expectations, sent me samples right away, and didn't try to up sell me on any extra memory space capacity or quantity. They also worked really hard to get me pricing that worked within my budget. What stood out to me the most was that I received an actual picture of the thumb drive with my info printed onto the first unit of production and sent to me for approval before going ahead and creating the rest of the order. Funny thing is, this picture did NO justice comparatively for how they actually turned out when seeing in person. Yes the picture was accurate & true, but the quality fo these thumb drives and quality of the print is something that just really gives a wow factor in person. Only the best used materials went into this drive and it can clearly be seen. Looking forward to re ordering again soon! I would HIGHLY recommend using this company!

Brian Cohen

A success story ...

From the start of my project to delivery of the USBs, the process was absolutely seamless and painless. I love the finished product. It turned out to be bigger and better than I expected. I am very excited to share them with our customers at an upcoming tradeshow. We have a huge opportunity to get some much needed exposure; the USBs are the perfect vehicle to deliver our educational materials into the hands of the person that needs it. I cannot thank Lana and her team enough. I look forward to working with this organization in the future.

karin Gleason

BBBBSLA Experience

Enrique has been an amazing support when it comes down to purchasing and choosing USB wrist bands. Has always been quick to respond to emails and is always making sure we are taken care of. I truly appreciate the amazing customer service

Daniel Rodriguez

This was our first order with USB Memory Direct

This was our first order with USB Memory Direct and we didn't really know exactly what we wanted. Cindy G was so patient with us while we sent her our logo files and color changes several times until we got just what we wanted. We asked for samples and got them right away so we could make educated decisions of what we wanted to order. Our order processed quickly and we have our first order to begin distributing already. Pricing is very competitive and quality is great! We will definitely be using USB Memory Direct in the future.

Diana Hretz

Excellent! Highly Recommended.

USB Memory Direct printed our logo on a high quality thumb drive. They look fantastic and they work well! Hector helped me from the start by answering all of my questions, providing the quote, providing all of the information and helping me through the process. It really couldn't have gone better. The thumb drives were also very affordable and that will really help me increase sales. Highly recommended. I will buy from them again.

Steve Oostdyk

I've been using USB Memory Direct for 2 years

I am very satisfied with the products I've purchased and Lana Gorelik, my representative, gives me the best customer service. I would recommend USB Memory Direct to anyone.

Keith Sykes

Terrific consistent service.

Lana was extremely helpful getting our order setup, processed, and delivered in our short window. This is why we keep coming back to them. They have not let us down.

Scott Madar

I've been ordering USB drives for a few years now

I've been ordering USB drives for a few years now, and I'm always happy with my experience at USB Memory Direct

Khrystyna Platte