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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse all our reviews on Trustpilot. We take customer service seriously and our customers sure let us know about it.

I have been using USB Memory Direct for...

I have been using USB Memory Direct for years and have always had great customer service, prompt delivery and good products. They are also one of the most proactive customer service companies I have ever dealt with.

Ted B.

Enrique was clear and helpful as we...

Enrique was clear and helpful as we went over the options, and the order was delivered well in advance of when he estimated it would be delivered. The USB sticks look great, and the first one we took out from the order to use worked great! We recommend this company, and particularly Enrique, without reservation!

Alan Trugman

Rapid response and very polite.

Rapid response and very polite.


The USBs were perfection

The USBs were perfection! They were done quickly and exceptionally. They exceeded my expectations and Cindy was an absolute joy to work with. I will for sure recommend to friends and family and use USB Memory Direct for future orders. Thank you so much for making a product that is available in small orders, shipped quickly and great quality. I appreciate you!

Althea Kalivoda

We are very impressed with USB Memory...

We are very impressed with USB Memory Direct. The response time for a quote was literally minutes. I can't say enough about the customer service! Marina and her team were prompt to reply to all my questions, supplied a digital proof and took a picture of the final product as well. We work in a fast paced office and things can get set aside very easily, I was very grateful for Marina's diligence and friendly reminders to ensure we met our ordering needs in a timely fashion. THANK YOU

MDB Funeral Home

Excellent Service from Enrique each time I order

Enrique is always there to help me and never disappoints. I receive a quality and on-time product each time I order.

Terry Maechler

Marina is great to work with

Marina is great to work with! She is extremely responsive and processes my orders very quickly and also lets me know of any special sales or promotions going on. She provides fantastic customer service and I'm always very happy with the products as well!

Lisa Cacciabaudo

Great experience!

We approached USB Memory Direct with a very tight turnaround time. They delivered on every front. Our branded USB drives look fabulous, contain perfectly pre-loaded content, and even arrived ahead of schedule. Lana was wonderful to work with & made the entire process simple. Thank you!

Lindsey Heeter

Great service and a great product

Great service and a great product. My sales rep Cindy Grullon is always willing to help!


excellent assistance

excellent assistance in getting order placed. Product delivered on time.


as always, extremely satisfied!

Marina always does such a great job with our work. We feel like her only and number 1 client when in realtiy I know we dont do a great deal of volume as we are a small business. We appreciate the quality of work we recieve from USB Direct and most especially the great service!

Doug Swartz


Marina, it was a great pleasure working with you. You understood the needs of our business and you were very efficient in helping us with getting the right product. Which by the way we loved! You've just gained a customer for life. Thank you again!!!

Mondo Video Productions

Lana Gorelik was a big help in our...

Lana Gorelik was a big help in our ordering this product. She has patience and follow-up. We are pleased with the purchase so far.

Deborah Kite

Communicated very well and helped me...

Communicated very well and helped me throughout the entire purchase process.

Marisel Lavizzari

Just received our business card flash...

Just received our business card flash drives and they look and work great!

Marc Cohen

High quality product

High quality product, good pricing, fast service.

Michael Green

Working with Cindy was a pleasure!

Working with Cindy was a pleasure. She was responsive and communicative, helping us develop a product that represents our luxury brand beautifully and we are proud to share these USBs with our customers. I look forward to working with Cindy again in the future!

Shifman Mattress Company


I placed a re-order. Cindy was quick to respond (via email) and place the order.


Quick turnaround

Quick turnaround, personable and professional service. Knowledgeable assistance.

Barbara Jones

Marina is always knowledgable.

Marina is always knowledgable, helpful and quick to respond to questions. Turn around time is always fast and I've always been pleased with the quality. I highly recommend USB Memory Direct!