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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.

They treated my small order as a big order

I had previously purchased flash drives from USB Memory Direct for a small personal project. At that time I had just come across them with an internet search. Knowing nothing about them I contacted them and was happily surprised by their products, prices and customer service. So now six years later I had another small family project and I went right back to USB Memory Direct. I was again happily surprised, I bought a few more drives with a larger capacity for about the same cost as six years before. Back when I first contacted USB Memory Direct I assumed that they dealt with large commercial orders and thought that they may not even want to deal with my small order of 25 drives. But even if my order was small to them it was big to me and USB Memory Direst treated my order as if it was a big. Their products were what I needed, the costs reasonable, and their customer service exceptional. I would highly recommend them.


Great service and quality flashdrives

We've been getting our flashdrives from USB Memory Direct for years now and they are so easy to work with, very responsive, and our detailed logo looks great even on the smaller flashdrives.

Rebekah Calvert

USB Direct provided timely responses…

USB Direct provided timely responses and the product arrived as scheduled

Vanessa Hernandez

Great Place!

Definitely think this is a great place for USB stuff. I've gotten business card flash drives from them and got a good price, and it was delivered in a timely fashion. I just have to remember them next time I have a need!

Jacob Grant

Excellent product and service.

Loved working with Lana Gorelik! We had a time-sensitive custom project for USBs, and she was a rockstar, helping us push it through on time and on budget. Product was also great and exactly what we needed. Highly recommend and will use again.


Love the product

Love the product! They were extremely helpful throughout the entire design/ordering process.


5/5 Stars

Low prices, great quality of products & helpful staff.

Gianna Polizzotto

Mackenzie Rules

Mackenzie Rules

Ben Serota

Great All Around!

They provide excellent service, timely delivery and a quality product! I was super pleased with our order and was extra happy when it came ahead of schedule! Marina provides amazing service and I would definitely recommend them as my preferred custom USB vendor.


Amazing customer service and quality product at such an affordable price

Amazing customer service and quality product at such an affordable price. I recommend USB Memory Direct to all of my photographer friends!

Sarah Teveldal

Clayton did a good job...he was very attentive

Clayton did a good job...he was very attentive- good follow through and follow up. Product so far seems to be fine.

Tina England

Patient, Attentive, and a Gorgeous Product!

Mackenzie was frigging amazing at dealing with me and my SUPER picky boss. We had to go back to the quote portion like a dozen times but in the end, the product we got could not be more perfect. The service alone is phenomenal but service is nothing without a quality product to back up. We are quite pleased!

Manda T.

Marina was a pleasure to work with

Marina was a pleasure to work with and she got everything done faster than expected, was quick and thorough with her follow ups and always made sure everything was to our liking. Loved working with her.

Jasmine LaPadula

Great product and customer service

This is our third order with USB Memory Direct. Excellent quality and customer service. The Pantone shade and graphic of our logo is perfect. Marina is great to work with and we will continue to order from you. Thanks for a great product and sales experience.

Kari S


Awesome customer service. Quick, simple, and clear. We will continue to order from them for future conferences!

Grace Kaufman

Great product

Great product. After years of searching for good quality custom flash drives I think I finally found what I was looking for. Worth the slight additional price compared to other drives - quality, reliable, and great customer service.


The Best Year Yet

We are so excited this year about our business card flash drives. Our yearly Christmas marketing and gift depends on USB Memory Direct and each year I can honestly say that we couldn't do it without all of the help Marina gives us. After deliberating on switching up our usual order this year, Marina sent a few different samples of ones she thought would best fit our needs. Marina showed absolute dedication professionalism throughout the entire process including working extra hours the day before Thanksgiving to put our order in to ensure that it would be delivered by our deadline. We will continue to use USB Memory Direct because of Marina, the product itself, and the competitive pricing.

Emily T

Highly recommended!

Marina is amazing. She is very efficient . We could not be happier with the service and the product. Highly recommended.

Cooper Coons Law Firm

Marina has always been very helpful and nice

Marina has always been very helpful and nice. She does a great job

Mike Levine

We have placed orders from USB Memory Direct several times and they provide a great product and very professional service

We have placed orders from USB Memory Direct several times and they provide a great product and very professional service. They are in constant communication and always make sure our order is exactly what we requested. I especially want to thank Marina Galban for keeping us informed on our order and great customer service. We highly recommend this company.

Lourdes Montez