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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.

Good product, good service


Good product, good service

Brianna Ray

Marcus Grant did a great job helping me…


Marcus Grant did a great job helping me out with my order. His communication and thoroughness was top notch! I have used USB Memory Direct to order flash drives several times now and they always work great!

Ryan Doyle

USB Memory Direct is Fantastic


USB Memory Direct is Fantastic! Especially Lana!

Jay Crockett

The USB drives came out great


"The USB drives came out great! I posted pictures of them online and people have gotten really excited about them. We'll see if that translates to actual sales, though. :) I have two minor suggestions to help improve the process. 1. The template that was supplied for the artwork was confusing. It had ""printable"" areas listed but that's not really accurate, because the printing is actually edge-to-edge. The areas should be labeled as ""safe"" areas, if anything, so that elements don't get too close to the edge. But really, since it's edge to edge they don't need to be there at all. All that's needed is the final dimensions of the cards and a little bleed. 2. The drives aren't named. I don't recall being offered the chance to name the drive at any point during the process but I may have missed it. The data that I supplied was loaded properly, but the drive just says ""NO NAME"" when it mounts which isn't ideal. I would have liked the opportunity to name the drives when the data was being loaded. Neither of these are big deals, but I thought I would mention them while I was here. The drives came out awesome!"

Tom Rockwell

It is always a pleasure working with…Marina Galban.


It is always a pleasure working with Marina Galban. She takes extra steps in accommodating our needs. Truly shows she cares that our company is satisfied with her services.

Martha Hernandez

Super great service and quick delivery


Super great service and quick delivery. Been a good experience with both orders

Karin Duke

Happy, returning customer


Great communication and customer service. It’s always so refreshing working with people who take great care of their customers.

"Jen Schrantz "

I had a great experience doing business…


I had a great experience doing business with USB Memory Direct. The staff were supportive and accommodating to my design for the USB. Not to mentioned, the pricing was extremely competitive. I received the best quote from them.

Nancy Aliff

Consistently fantastic in every way


We've been using USB Memory Direct for a new years now, and from the go have received top notch customer service and quality products. There has been absolutely consistency each new order, even after our initial sales rep departed. Because of the fantastic customer service, consistent quality of the product, and value for money we have no reason to search for an alternative custom USB company. Incredibly pleased with our experience working with USB Memory Direct.

A Tatem

Best USBs Around!


Such an easy process ordering USBs! They came earlier than expected and work like a charm!

Lauren Joslen

David was great to work with


David was great to work with! I’ll definitely be purchasing again.

Kathy

Love the drives and the layout


Love the drives and the layout. Your team was very helpful in creating our layout and the delivery was right on time. Thanks very much for your good work. Bill Goode

Bill Goode

Absolutely great experience


Absolutely great experience. From customer service to turn around time to quality, absolutely exceeded expectations. Will definitely be ordering our next batch from here again

Elmer Escobar

I made a purchase for my company


I made a purchase for my company, I was satisfied with the fast execution of the order and the quality of the goods! I recommend using this company to everyone!

Vlad Korkunov

Superb customer service


Great experience with this company, fast shipping and the quality of the printing on the USB is great.

Christina Wehbe studios

Thank you for working hard!


Clayton took what was a request for quote of a commodity item in my opinion and went the extra mile to go to our website, pull our logo, send a virtual sample, and send real samples. He did that all within an hour of my web request. Thank you for working for your customers! I thought that was a lost art.

Les Nack

We use them time and time again


We use them time and time again! They are quick and correct !

Melissa McCollough

Great products with awesome…


Great products with awesome customization and customer service that is on point and knowledgable. I couldn't ask for a better experience.

Chris Trementozzi

Great follow through.


Great customer service, price and follow through.

Jack Shocklee

Very pleased with our USB drives!


Very pleased with our USB drives! Marina was very helpful and easy to work with. She was quick with her responses and made sure we got our order in before the holiday slow down. We are quite pleased with the result. We have a very colorful graphic and the colors are true to the original.

Karin Gerstenhaber