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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.

Enrique was very helpful

Enrique was very helpful. He found our account history that was several years dormant, recovered it and got our order placed and perfected in a timely manner. We are very pleased with the turn around time and the great service. Thank you


Hector was incredibly responsive and helpful with my order.

Hector was incredibly responsive and helpful with my order. It wasn't a large order but it didn't matter, he was very attentive. Thanks for my flash drives, looking forward to ordering again from you guys!

Erin Patrick

Would highly recommend.

Would highly recommend. Dealing with Hector was an absolute delight. He was helpful, generous with his time and caring. I ended up with a product I love at a price I'm happy with. I have already recommended him and USB Memory Direct to many friends and will continue to do so.

Frances Beatty

Very pleased with service

Very pleased with service, cost, quality, speedy production and delivery. Jose R. Gonzalez UNIPRO San Juan PR

Jose R Gonzalez

Happy with the Product and the Customer Service

I'm so happy with the drives I received, as well as the customer service I received from the company. Mackenzie gave me all the information I needed, quickly and had a great cadence in following up with me. He wasn't pushy and promptly answered all my questions. Great company and great rep!

Jamie Newton

Amazing experience

Amazing experience. Mackenzie was a pleasure to work with.


Great experience

The product came out fantastic and exactly what I wanted. The staff were very professional and very helpful though out the ordering process.The whole experience from start to finish was great and I will definitely order again from this company.

Louis Squeegie

Great company with superb Customer Service!

USB Memory Direct was a true pleasure to deal with. Our rep, Hector Contreras, was very knowledgeable, professional, and pleasant to discuss our project with. They bent over backwards to give my company exactly what we needed with our custom drives which included numerous changes that we made. A+ Customer Service, I would recommend to anyone looking for help with these types of products!

VOXX Exhibits

Lafayette, US

Excellent Product!

High quality personalization ... my clients loved it!

Wayne Benjamin

These guys are lovely

These guys are lovely. The whole experience was wonderful. When I asked for a quote they gave me a mockup of my design which I wasn't even expecting. Corresponding with them was so quick and easy. And then the products arrived - I LOVE THEM!

Joanne Porter

Enrique our account executive is always so helpful even when i call with last minute orders.

Enrique our account executive is always so helpful even when i call with last minute orders. We will use them again and again. Thanks team

Nancy Dinsmore

5 Stars

5 Stars. All the way. Very professional service. Can't beat the price. And the quality is great. No negatives from my experience. Will definitely use again.

Jeromy Rush

Good quality product

Good quality product, fast shipping & turnaround time!


Awesome experience!

I had an emergency 24 hours rush order. USB Memory Direct was able not only to get my order out on time but was super accommodative to all our requests.

Jonas LIM

Easy transaction.

Easy transaction.

Debbie Isbell

Thank you Marina and USB Memory Direct!

Marina has assisted me with my flash drive orders twice now. Her customer service is always professional, responsive, and helpful! Product arrived as described in a timely manner, and conference attendees were very pleased to receive them. Price is less expensive than other vendors I researched. I recommend USB Memory Direct for a quality product at a fair price and excellent customer service.

Kathleen Gomez

Enrique and everyone at USB Memory Direct have been incredibly helpful.

Enrique and everyone at USB Memory Direct have been incredibly helpful. He worked with me in designing our new flash drive and guaranteed low prices.

Samantha Martin


Lana Gorelik is very helpful and answered all of my questions! The product was delivered fast and looks great.

Lawrence Sica

Easy to order and great customer service!

Easy to order and great customer service! We received our order very fast!

Susie Henning

Working with USB Memory Direct and with…Hector Contreras was AMAZING!!

Working with USB Memory Direct and with our rep Hector Contreras has been nothing short of an amazing experience form start to finish. Very easy company to work & communicate with. They were very clear on setting realistic expectations, sent me samples right away, and didn't try to up sell me on any extra memory space capacity or quantity. They also worked really hard to get me pricing that worked within my budget. What stood out to me the most was that I received an actual picture of the thumb drive with my info printed onto the first unit of production and sent to me for approval before going ahead and creating the rest of the order. Funny thing is, this picture did NO justice comparatively for how they actually turned out when seeing in person. Yes the picture was accurate & true, but the quality fo these thumb drives and quality of the print is something that just really gives a wow factor in person. Only the best used materials went into this drive and it can clearly be seen. Looking forward to re ordering again soon! I would HIGHLY recommend using this company!

Brian Cohen