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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse all our reviews on Trustpilot. We take customer service seriously and our customers sure let us know about it.

The customer service was excellent

The customer service was excellent! Jessica Rachel was extremely fast at responding and answering questions.


Just what we needed

Just what we needed

Rob Kock

Our firm was very pleased with the...

Our firm was very pleased with the outcome of our order. The USB drives look topnotch. Marina made the whole experience painless. She kept me updated with my order through the entire process. I deal with a lot of vendors in my position, and I was very impressed with her professionalism. We will be making a repeat order when the time comes. Thank you!

Lillie Davies

The drives were produced and arrived...

The drives were produced and arrived quickly. Very good service.

Dana Swanson

Great product and great customer...

Great product and great customer service.


Great customer service

Great customer service, quick response time, excellent over all!

Mary-Peyton Fisher

Very quick and friendly service

Very quick and friendly service. We were pleased with the outcome of our products. They even came before the date we needed them by. Staff was very friendly.Special thanks to Marcus Grant!


Customer Service was great and product...

Customer Service was great and product arrived earlier than expected.

Paul Spradley

Amazing service as always

Thanks again Lana and USB Memory Direct. My flash-drives are beautiful and are always shipped out so fast. Love working with you....thank you!

Nechama Laitman

Marcus Grant was wonderful to work...

Marcus Grant was wonderful to work with. From our first conversation through the entire process which included creating my designs...changing my designs and sometimes my mind; he was there to support every step. Now I have my creation in hand and could not be happier! Thank you Marcus.

Donna Skufis

Excellent service

Excellent service, excellent product! Thank you so much!

Susan Struse

Excellent Experience!

Enrique was so easy to work with! He responded very quickly and always knew exactly what I was looking for. His follow up was excellent! Thank you for the great experience.

Paige Laird

The only place you should be getting your custom USBs from

I've worked with Enrique and USB Memory Direct at my previous company, so when I had a need for custom USBs at my current company, I knew I had to reach out. I couldn't have asked for an easier process. I gave them an idea of what I was looking for and our company logo, but had no idea that they would come back to me with something so well done. I was able to easily make any changes and the USBs were shipped so quickly. Highly recommend!

Angela Scarfone

Easy to work with...

From the initial contact, to receiving the order, Marcus Grant at USB Memory Direct was spectacular! Marcus made this process very easy to work with, and the artwork that he suggested was perfect. From the time that we placed the PO, to receiving was faster than expected. Thank you!


Quick response

Quick response, easy to communicate with

Genel Les

We are very happy with the service of our custom USB's

We are very happy with the service of our order. Marcus provided quotes and responses to emails very quickly and efficiently. We are very please with the product and would definitley order again!

Tammy Ish

USB Wristband order for Brandon...

USB Wristband order for Brandon CoderDojo Club Marcus Grant was prompt, informative, & friendly- keeping me updated on my order throughout the process. Great customer service! Thank you! Louise Ferguson Assistant Librarian: Programming & Outreach Western Manitoba Regional Library

Louise Ferguson

A Pleasure to Work With

USB Memory Direct was once again a pleasure to work with. Within moments of sending an email inquiry, agent Marina Galban called to help fulfill the order. As with our previous order, she was exceptionally helpful and worked to ensure everything met our needs in a timely and efficient manner. We'd be happy to work with Marina and USB Memory Direct again.

Frank Ruggiero

USB Memory Direct and more...

USB Memory Direct and more specifically, Marina and the technical team were role model partners with our order. We received a great price, fast delivery, and high-quality products. We discovered that we had ordered flash drives that were not compatible with our video recording system. Marina did not hesitate to help us to troubleshoot the issue and recommend replacement drives. We returned the original drives and quickly received the replacement drives. We were up against a tight deadline and Marina jumped through hoops to help us. This was a great experience with outstanding customer service and a personal touch.

Karan Sorensen

My custom USB drives arrived today and...

My custom USB drives arrived today and they are stunning! I can't wait to start using them!

Deanna Johnson