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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.

Great experience and customer service

We had a very pleasant experience with Marcus! He answered all of our questions, worked with us to get the right price by adjusting the memory size, and was extremely professional when we spoke. I would recommend your company, as well as Marcus in particular, when searching for a great deal on USB drives.

Lauren Wolfer

Marcus was amazing in getting this…

Marcus was amazing in getting this project completed ahead of schedule. He helped find solutions that made it a success in all categories. Extremely professional and on top of it at every stage of the process. We will be returning again and again.great job. Keith Chagall/STM Music Inc.

Keith Chagall

Working with USB Direct has been such a…

Working with USB Direct has been such a pleasure. Cindy was very responsive, helpful and patience when it came to placing our order. Definitely recommend and work with them again.


Love USB Memory Direct

Love USB Memory Direct! Wonderful customer service and products!


Enrique Diaz

Enrique Diaz was extremely helpful and got my order taken care of as soon as possible. The products arrived quickly and were packaged nicely to protect them during shipping.

Joseph Peterson


Very good. The quality of the drives are the best. Graphics AMAZING!


Marina was fantastic to work with

Marina was fantastic to work with! The USB bracelets looked awesome and arrived early. Great company! Would definitely recommend USB Memory Direct and use them again!

blue mama

I was very happy with all aspects of…

I was very happy with all aspects of the service. The quality of the item was great (logos looked great). Excellent price - full disclosure of what the cost would be upon ordering - no surprises. Best turnaround time of companies viewed on internet search. Marina was responsive and very helpful throughout the (very easy) process. Would use them again in a heartbeat. No hesitation in recommending them. They saved the day for us!

Karen Larkin

Super Fast and Great Quality for the…

Super Fast and Great Quality for the price !

Melissa McCollough

Very Good Experiences

I have used USB Memory Direct for many projects. Very quick turn-around on all orders and the sales personnel are very responsive.

kfoc support

Union Thumb Drives


Gary Phillippe

Phenomenal experience from start to finish

This was the first time our company had used USB Memory Direct and they were PHENOMENAL! The customer service/experience we received was fantastic from start to finish. Our Senior Account Executive Cindy Grullon did an exceptional job taking us step by step through the process of ordering our promotional materials. When we asked for sample promotional products to physically feel/look at, she took care of us and even took it a step further. She wrote us a personal note, which was very kind of her. I would absolutely recommend USB Memory Direct to anyone and we look forward to ordering more promotional products in the years to come. Thank you Cindy and the whole USB Memory Direct team!


Great response time and turnaround

Great response time and turnaround. The finished product looked fantastic with our logo! Thank you USB Memory Direct!!

Diane Verdung

My sales associate Marcus Grant was…Great

My sales associate Marcus Grant was very knowledgeable and informative about all off my options and cared very much that I made the right choice for me and my organization. I would highly recommend Marcus to anyone I knew interested in purchasing USB drives for any event. Marcus went above and beyond to get my products made and delivered on time, Thank you Marcus

Tom Panzarino

Efficient and very helpful

Efficient and very helpful. Got me exactly what I had in mind in a very timely manner. Thank you, Enrique!

Vanessa Rodriguez

This is my second order

This is my second order. Last year I got 25 USBs I think and all my clients liked them. They worked perfect. On top of that, their customer service is amazing. Cindy is an awesome person to deal with. She always goes above and beyond to help. I am very happy with their service and products. I wish them all the best and would like to do business with them for a long time.



I sent in a request for info as i was looking for customized USB drives, Enrique Diaz responded and he's been a pro all the way thru, from timely responses to answering questions to my satisfaction to creating a quick spec of my image/URL on a drive to whiz-bang receiving them in the mail on time. What more would you want?

Arno Featherstone

Excellent service and products

Excellent service and products, as always. We will order from here again.

Nigel Cruz

Been using this company for a couple of…

Been using this company for a couple of years now. Service great, prices great and product great. We use the pre-loaded USB cards with our logo printed on the card. A great way of giving clients discreet data.

Arthur Gross

Perfect products

Perfect products, delivered on time, excellent customer service. I highly recommend