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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.

Great Service & Quality!

USB drives turned out great! Our logo is very clear and the product quality is amazing. Originally when we placed our first order with this company we had a different person. When I contacted them again a year later to place another order I was answered back extremely quick by another person who was going to be handling my account from now on. With other companies we have not had that same kind of great service (usually never even receive an email back), so I was extremely happy about that. Our new account manager also is very enthusiastic and answers emails promptly. We are very pleased overall with the service and the product!


Amazing service and quality

The process was simple and easy. I got more than what I expected compared to other online competitors. Customer service was outstanding and I will return


United States

Excellent service and fabulous product. Thank you!

Erin Wallis

Just the best

Great service, great product, great price. Couldn't be happier.



From beginning to end, they were helpful, attentive, courteous and delivered exactly as promised, on time. Thank you so much. Thank you so much.


Enrique Diaz & usbmemorydirect are GREAT!

Great service, product and price!

Rob Burton

United States

Amazing product

Amazing product and customer service!!

Erin Carlyle

United States

A real partner!

Nothing but great things to say about our experience with USB Memory Direct. Customer service is way above average. Well done! I am completely satisfied.


Speedy and friendly service -- great products.

I'm always impressed with USB Memory Direct, both with their quality products and speedy, friendly service. My small business relies on it. That's why I keep coming back! Thanks again!


United States

Everything worked well.

Smooth communication with my account manager. Rapid respond when I requested to change something. Product looks as I expected.

H. Park

United States


I am one thousand percent happy with my whole experience! From the initial quote, to the earlier than expected shipping! The flash drives are sharp and professional looking. I absolutely could not improve anything about my order. So happy!!!!!

Chris Norton

United States

Consistent, Excellent Service

I have ordered branded USB drives for different organizations for some years now. The quality of the items is nice, and the printing consistent and pleasing. Service, from artwork through ordering, proofing, purchasing, and delivery has been consistent, flawless, and fast. The sales staff and art department have been great to work with. Thank you for a job well done.

Edmond Cooley

United States

Fantastic Service and Product

Marina responded quickly and even rushed my order to meet my super tight deadline. She went above and beyond sending me a picture she took of the product so I could see the true color. The flash drive bracelets far exceeded my expectations. I'll definitely be ordering again.


United States

Excellent service

I am extremely satisfied with the USB's that I received and how great my logo looks on each USB. Amanda was extremely helpful in showing me various options and designs and walked me trough each step in the process so patiently. My order shipped quickly and arrived on time. I appreciate the high commitment they demonstrate to customer service and customer satisfaction. I look forward to future business with them. Highest recommendation!!


Love the product

Easy to order, customer service agent very helpful and nice, great communication, product looks great, came in a very reasonable amount of time. Price was good. Very happy and would do business here again!


United States

Great Service

Very prompt replies to my emails, great prices and speedy service. Thank you!!


United States

Beautiful and Professional USBs!

We are so happy with the USBs that we purchased from USB Memory Direct - they are beautiful and of amazing quality. We worked with Amanda Caraballo on this order and she was so incredibly helpful, which made the whole process super easy and fun. She was always quick to respond and didn't bat an eye when we asked to make changes (like a million times) and was always happy to help us in any way that she could. We are so happy with our custom made USBs and would highly recommend this company and Amanda.


Best customer service ever!

After receiving quotes from several companies I talked to Amanda from USB Memory Direct. It was a no-brainer picking their company. You get your own personal customer service representative!! No more automated systems or having to tell your story over and over if you need to ask somebody a question. Your representative takes care of everything


Excellent work, determined to get it right

My boss and I had something very specific in mind for the USB we wanted created. I really appreciated how hard Enrique and David worked to get it exactly how we wanted. There was a time Enrique had to be out for his wedding and honeymoon and I never felt a disconnect as David answered any questions I had while he was out. Enrique ensured me the product would look just like the previous USB we had that was made elsewhere and he was right. They look spectacular!!! Thank you so much for making this a great experience. I will come back when we need more and would recommend you to anyone who needs a custom made USB. Thanks, Daniele

Daniele Dickinson

United States

Best Service in Town!

Lana was very helpful with the setup process and delivery was fast! Thank you USB Memory Direct!


United States