We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.
Fast, Professional and Convenient!
I was impressed with the great speed, professionalism, client services and options with USB Memory Direct. I needed a three-day turnaround for an upcoming conference. The sales and art department team were efficient and continually checked in regarding mock-up design, which I greatly appreciated.
Excellent service from start to finish!! Thank You!!
Flawless and easy; working with Nick was a smooth and great experience. He made it easy and actually took the time to contact me via phone (who does that anymore?) just to ensure the order was exactly what we wanted. Excellent customer service, timely production, and phenomenal communications throughout. I would never hesitate to recommend this company, their services, and will be returning in the future. This review wasn't given, it was earned. Thanks for a great experience!
Pleasantly surprised with great service and quality product
Having never heard of USB Memory Direct before I did a little online shopping for some corporate USBs, I wasn't sure what to expect. Boy was I surprised! My account representative was incredibly friendly, communicative and helpful (not sales-y!). I just received our USBs today and they are great! We have a very detailed 4-color corporate logo which was printed beautifully on the USBs. I am really impressed with the quality and can't wait to give them to our clients and employees. Thank you, USB Memory Direct!
Quick and Professional
They were very helpful through the whole process. Offering suggestions and giving updates as to order status. I will be using them in the future for jump drive for my tax preparation clients.
I particularly liked being able to see a visual diagram of the logo print I wanted added to the customized memory stick. Also, Lana Burton was extremely helpful and always provided quick feedback!
USB rush order
My sales person Nick was proactively helpful... (which is not a common experience for online order follow up these days). He checked the file formats to sure my order was correct and made an appropriate revision so that production could be completed early. The USBs look great and they work... overall a very good experience!
USB memory direct did a great job helping fulfill an incredibly quick order! They had excellent service and I loved the final product!
Couldn't Be Happier!
I've been using USB Memory Direct to make flash drive business cards for my voice over business for a couple of years now. Prior to that, I'd used two or three other suppliers, but found USB Memory Direct when the last one stopped responding to my emails.
Recently I had the idea to switch from a traditional drive with a very simple logo (which I'm pretty sure any custom USB company could make with ease) to a business card style drive. The drives they sent me look fantastic. I made up a little design for cassette tape look, and the transparency of the cards pulled it together perfectly. I'm thrilled, and I'm certain I'll never be switching providers again.
A great product
We are very happy with our custom USB drives. USB Memory Direct was an easy and affordable company to work with.
Friendly, professional service that met all my needs.
We were looking to get a shipment of branded flash drives, and after a quick back-and-forth with their lovely sales rep, they sent me over a sample mock-up of our logo on the drive I had selected and got me on my way. The 16GB drives I got weren't spectacularly fast, but they meet their stated capacity, have my logo printed nicely on both sides, and can't be beat for the price.
Great Customer Service
Amazing service! I really enjoyed working with Marina Daniels. She was very patient with me with all of my needs. The products also came to me in a very organized, professional manner. I'm really happy that I found your company. I will definitely be using you again in the future.
Don't look further
The Marina and The Lake House in Cherry Creek are located in a Colorado State Park. And as such, we're very mindful of natural resources. That's why we opted to skip the reams of printed materials and search for a USB to load with all of the marketing materials and forms that our customers need. After searching (and searching and searching) I was thrilled to find USB Memory Direct. We opted for a wooden USB with logos laser engraved on each side. We just received them today and are THRILLED! Our rep, Marina, was better then the best to work with — she made the experience an easy one!
USB Memory Direct Delivers
Even though we were in a bit of a time crunch USB Memory Direct came through with a phenomenal product that will help us deliver our materials to our customers in a professional fashion. The USB drives are great quality and they were even produced with our logos. It was easy to send them the files to be pre-loaded onto the drives - all I have to do is open the box and hand them out!
Attentive customer service that is very easy to work with.
Excellent communication through phone and email. Nick was there to guide me through every step. We received a brilliant product and will using them in the future.
Good quality product, good service
Quick and friendly responses from our sales rep, Amanda Caraballo. When she wasn't in, her manager stepped in to ensure we still got quick responses. USB Memory Direct offered the best price we could find and had the most benefits (free shipping, no setup fee, preloaded with material, full color logo, inscription on the back, etc.). Great quality product upon arrival. Everything was as expected, including our presentations being preloaded on a certain quantity of our drives and marked as such. Will use again.
i love the custom USB flash drives i ordered. it is exactly what i ordered
USB Memory Direct is a great company. We were looking into promotional USB's for an upcoming show. I spoke to Zack Toyota at USB Memory Direct. He did everything he could to meet our needs! We are thrilled with how the product turned out! And Zack's customer service skills were top notch!
Thanks Zack at USB Memory Direct!
Tuff Stuff Performance Accessories
Lana is AMAZING!
Very professional, prompt and excellent customer service overall .... made the entire experience a pleasure and I love my new drives!
The custom-shaped flash drives were a huge hit!
I was searching for a flash drive design that would complement our actual crystal award. USB Memory suggested I let them create a custom shape to match the award. When I received the digital proof the project manager was ecstatic. The awards ceremony took place during our annual Expo in Las Vegas mid-September. The custom-shaped flash drives were a huge hit!
I so much appreciate the efforts of USB Memory in helping us to create a great experience for our 2016 competition winners. I'll definitely recommend them whenever I can!