We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.
Fast, excellent customer service & quality products
I had a great experience with USB Memory Direct, especially Max Sanchez. He was quick to respond and happily adhered to my many requests for virtual samples (sorry, Max!). The products arrived earlier than scheduled, which is always a nice surprise, and I'm very impressed with the quality. I can't wait to share them with my clients! This is my 2nd time using USB Memory Direct, and I will definitely continue to do so. Can't go wrong with them!
Fantastic Customer Service
David and the entire team at USB Memory Direct were an absolute pleasure to deal with. They were fast, efficient and extremely helpful! It made the process of doing a custom USB very easy! Their pricing was very competitive as well. I will absolutely use this company and David's assistance again.
Excellent service. Nice sleek and good quality product! I also enjoy the design process with samples before approval for submission. Thanks for offering a good service I can depend on. A+!
Perfect Solution for USB's *****
Working with the company was a great experience in all aspects!!! Great prices, fast shipping and beautiful graphics. I will not hesitate to do business with them.... It was just perfect!! it was better than the five star programs that are out there!!! Thanks so much for all your help!!!
Panama City, Panama
Custom Flash Drives
I was searching for customized flash drives that we could put our logo on to give to clients. David Krymowski went above and beyond getting our order together quickly and delivered in a timely manner. We have been more than happy with the results and actually just placed an additional order! Highly recommend.
Great product and service!
Service was seamless and spot on and the resulting product met every aspect of our needs. We even received it sooner than expected. Kudos to Marina and the team at USB Memory Direct!
The USB drives I ordered were a great value, the imprinting was of high quality, as were the drives. The colors were vibrant, and they arrived quickly after ordering.
excellent from start to finish
I can honestly say I can't remember ever ordering a product from another company and receiving this level of dedication and service. All my questions were promptly answered. My order was verified twice to make sure I was getting exactly what I wanted. Everything was perfect, and the shipment got to me in less than a week from the time I ordered. I highly recommend USB Memory Direct. My company will be using them from here on.
Just received my first order of custom USB drives and cases yesterday and they are awesome! Excellent product, prices, and top notch customer service. Thanks again Max!
Great Customer Service & Product
Great Customer Service & Product
Great Service and Excellent Product
We received our shipment and WE LOVE THE DRIVES!!!! The color of our Logo is matched perfectly, although it was here a business day later (instead of Friday; it came Monday) we were still happy with the results. As I stated before we were skeptical because it was an internet company that we had never used before. You proved me wrong with your quick turn-around time, your timely email response, and the lowest price and perks we could find on the internet. We will definitely be doing business in the future and I will keep you down as my new vendor. Thanks!
Traci Reflectionz Tribble
USB Memory Direct rocks!
From start to finish my experience with everyone at USB Memory Direct (especially Max Sanchez) was nothing short of stellar. Their response time to all of my questions was super fast, immediate in some cases. Once I received their quote they were incredibly patient with me as I priced out their competition. USB memory direct had the best prices by far and the packaging suited the branding for my photography business perfectly. I am so excited to start delivering my client files on these gorgeous USB drives, in their awesome custom tins. I am also looking forward to singing their praises and referring USB Memory Direct to my peers. I will absolutely be placing another order in the near future. Thanks USB Memory Direct!
Fabulous Product--and even better Service!
Lana left no stone unturned. In the world of today, you just don't get this kind of customer service any more. The pen drive is really beautiful and looks a lot more expensive than it was. I'll be back!
Fast Speedy quality service!
The staff was excellent to work with and the communication was great. They made sure my proofs were exactly what I wanted and always kept me updated on the status of my order.
We couldn't be happier or more thrilled with the final product and customer service experience!
We quickly went from testing the waters on a project to jumping in. Something that set USB Memory Direct apart from their competitors is the top-notch customer service. I was quickly contacted directly with a representative who helped guide us through this entire process. She sent samples, which inspired us to inquire about going a different direction in product and visual. (We were looking at plastic USB promo cards, white, and we switched to a sleek looking clear USB card.) It wasn't an issue. Our rep and her design team handled the new request quickly and flawlessly. They sent me a series of proofs until the design was perfect. We loaded videos on our product, which sent us over our memory allotment. Not a problem, our rep walked us through different ways to reformat the video so it could fit within our memory constraints. Delivery was unbelievably fast and we were so thrilled at how everything turned out. This was a great experience from start to finish and we truly couldn't be happier.
Great customer service and beautiful product
Dealing with Max at USB Memory Direct was a dream. He answered all my emails immediately and was incredibly helpful. He even gave suggestions about which type of wood my logo would read the best on. Today I received my new wooden USB drive and cute little storage box and I'm soooo excited to give them to clients. They are better than I imagined. And guess who emailed to check in and see if I had received them and to make sure everything looked good? Max! Life would be so much easier if all experiences were like this. Cappy Hotchkiss Photography
Usb Memory Direct is now one of my favorite vendors! The ordering and designing process was completely painless and easy!!! They were always so quick to respond to emails and are so friendly. They even kept me in the loop on the order and shipping process... I didn't even need to check the tracking! The usb's are beautiful and professional... I can't wait to start using them for my photography business!! Thank you so much David and your team!!! I will definitely order from you again!
Easy and Fast Service
We've used USB Memory Direct several times. They are so easy to work with, respond fast, and their product, along with their pricing, simply doesn't compare to others. They have always been the best deal around and deliver a final product that is absolutely perfect. I'm always preaching their excellent work to all of my vendor friends. We will be back again for sure!
Kimberly Blythe Farris
Fantastic People and Products!
I would not shop for USB drives anywhere else now that I have had my experience with these wonderful people. I could not have been happier in dealing with them.
When I first began shopping around for customizable USB drives, I didn't put much stock into USBMemoryDirect, mainly because their prices were so much better than many of their competitors, and I assumed it was either a scam, or there could be a miscommunication or lengthy processing time because their customer service agents and company would be housed in another country. That said, I was able to find very positive customer reviews on this company, they always got back to me promptly with any question or concern I had, and I received the sample product I requested within 2 days, all of which ultimately convinced me of their validity. Their customer service reps were always knowledgeable and kind, and when I received the finished product, everyone in my office was incredibly impressed! The logo was sharp, the preloaded data worked perfectly, and the product itself is high quality and should last for ages without falling apart. We will be doing all of our customized USB orders with USBMemoryDirect from now on, and I've already recommended them to others.