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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.

Very Good Experiences

I have used USB Memory Direct for many projects. Very quick turn-around on all orders and the sales personnel are very responsive.

kfoc support

Union Thumb Drives


Gary Phillippe

Phenomenal experience from start to finish

This was the first time our company had used USB Memory Direct and they were PHENOMENAL! The customer service/experience we received was fantastic from start to finish. Our Senior Account Executive Cindy Grullon did an exceptional job taking us step by step through the process of ordering our promotional materials. When we asked for sample promotional products to physically feel/look at, she took care of us and even took it a step further. She wrote us a personal note, which was very kind of her. I would absolutely recommend USB Memory Direct to anyone and we look forward to ordering more promotional products in the years to come. Thank you Cindy and the whole USB Memory Direct team!


Great response time and turnaround

Great response time and turnaround. The finished product looked fantastic with our logo! Thank you USB Memory Direct!!

Diane Verdung

My sales associate Marcus Grant was…Great

My sales associate Marcus Grant was very knowledgeable and informative about all off my options and cared very much that I made the right choice for me and my organization. I would highly recommend Marcus to anyone I knew interested in purchasing USB drives for any event. Marcus went above and beyond to get my products made and delivered on time, Thank you Marcus

Tom Panzarino

Efficient and very helpful

Efficient and very helpful. Got me exactly what I had in mind in a very timely manner. Thank you, Enrique!

Vanessa Rodriguez

This is my second order

This is my second order. Last year I got 25 USBs I think and all my clients liked them. They worked perfect. On top of that, their customer service is amazing. Cindy is an awesome person to deal with. She always goes above and beyond to help. I am very happy with their service and products. I wish them all the best and would like to do business with them for a long time.



I sent in a request for info as i was looking for customized USB drives, Enrique Diaz responded and he's been a pro all the way thru, from timely responses to answering questions to my satisfaction to creating a quick spec of my image/URL on a drive to whiz-bang receiving them in the mail on time. What more would you want?

Arno Featherstone

Excellent service and products

Excellent service and products, as always. We will order from here again.

Nigel Cruz

Been using this company for a couple of…

Been using this company for a couple of years now. Service great, prices great and product great. We use the pre-loaded USB cards with our logo printed on the card. A great way of giving clients discreet data.

Arthur Gross

Perfect products

Perfect products, delivered on time, excellent customer service. I highly recommend


Marina helped us get exactly the…

Marina helped us get exactly the products we were looking for and designed the order to fit. Everything arrived as expected and on time. This was our second order from Marina at USB Memory Direct and I would be quite happy to have her help us again for all future orders.


Great customer service!

Great customer service!



I love my rep Lana Gorelik she is incredible and always so responsive!!!!!

Candice Wahowski

Great experience

Great experience, fast turnaround.

Chris Veillon

everything went very smooth..

everything went very smooth... from quoting... ordering... delivering... Pricing was equal or better than any other company I contacted

Marty Luther

We received our products early

We received our products early, yea! Products are excellent quality and exactly what we ordered.


Always prompt service

Always prompt service, excellent product and good price.

Kim Magee

Marina made the transaction a breeze

Marina made the transaction a breeze. They had our logo on file saving time. We were able to get a sale on our purchase as well!

Miranda Coleman

Cindy was great

Cindy was great! Very responsive, helpful and prompt. My orders arrived on time and were perfectly designed. Thank you!