We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.
After submitting a design, the company worked to make sure it would have the best design considerations possible, while also working to ensure a timely delivery. I am very satisfied with this company and will definitely be pursuing future business!
I was looking for larger sized USBs for branding of a government project. The USBs arrived on time. They work well. My only complaints are that some of the tops look a little bent and the printing wasn't mirrored correctly: When you flip it over to side B the logo appears upside down, but it can be flipped on the side to appear correctly. Good job overall.
Marina made this process very easy, she answered my questions quickly and made suggestions to make m product easier (cheaper) to produce.
USB Memory Direct is an amazing company to work with. Their staff followed me through the process from selecting colors and content sizes - to letting me know I had missed a delivery attempt. Now that I have my drives, I am gaining more business for my photography company by simply having something professional to hand my clients! The pricing was perfect and the drives were delivered to me within two weeks of starting to work with the USB Memory Drive team!
USB drives turned out great! Our logo is very clear and the product quality is amazing. Originally when we placed our first order with this company we had a different person. When I contacted them again a year later to place another order I was answered back extremely quick by another person who was going to be handling my account from now on. With other companies we have not had that same kind of great service (usually never even receive an email back), so I was extremely happy about that. Our new account manager also is very enthusiastic and answers emails promptly. We are very pleased overall with the service and the product!
The process was simple and easy. I got more than what I expected compared to other online competitors. Customer service was outstanding and I will return
Excellent service and fabulous product. Thank you!
Great service, great product, great price. Couldn't be happier.
From beginning to end, they were helpful, attentive, courteous and delivered exactly as promised, on time. Thank you so much. Thank you so much.
Great service, product and price!
Amazing product and customer service!!
Nothing but great things to say about our experience with USB Memory Direct. Customer service is way above average. Well done! I am completely satisfied.
I'm always impressed with USB Memory Direct, both with their quality products and speedy, friendly service. My small business relies on it. That's why I keep coming back! Thanks again!
Smooth communication with my account manager. Rapid respond when I requested to change something. Product looks as I expected.
I am one thousand percent happy with my whole experience! From the initial quote, to the earlier than expected shipping! The flash drives are sharp and professional looking. I absolutely could not improve anything about my order. So happy!!!!!
I have ordered branded USB drives for different organizations for some years now. The quality of the items is nice, and the printing consistent and pleasing. Service, from artwork through ordering, proofing, purchasing, and delivery has been consistent, flawless, and fast. The sales staff and art department have been great to work with. Thank you for a job well done.
Marina responded quickly and even rushed my order to meet my super tight deadline. She went above and beyond sending me a picture she took of the product so I could see the true color. The flash drive bracelets far exceeded my expectations. I'll definitely be ordering again.
I am extremely satisfied with the USB's that I received and how great my logo looks on each USB. Amanda was extremely helpful in showing me various options and designs and walked me trough each step in the process so patiently. My order shipped quickly and arrived on time. I appreciate the high commitment they demonstrate to customer service and customer satisfaction. I look forward to future business with them. Highest recommendation!!
Easy to order, customer service agent very helpful and nice, great communication, product looks great, came in a very reasonable amount of time. Price was good. Very happy and would do business here again!
Very prompt replies to my emails, great prices and speedy service. Thank you!!
