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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse all our reviews on Trustpilot. We take customer service seriously and our customers sure let us know about it.

Excellent ordering process

Excellent ordering process. Arrived when promised. Bosses loved them!

Joel Calvert

Very satisfied!

Enrique Diaz is always so helpful and I always get my order in a very timely manner. I highly recommend using USB Memory Direct!

Anita T.

A Solid Business Partner

Great customer service. Very responsive to our needs and very prompt. Product quality was also very good and the price competitive. We will be ordering again!

Jenfab Cleaning Solutions

great customer service from Marcus...

great customer service from Marcus Grant!

Stefan Postey

Great products & informed customer...

Great products & informed customer service, who are friendly and very helpful.

Jake Ehlinger

Very happy with USB Memory Direct

We have used USB Memory Direct for thumb drive orders multiple times and always get a good price, fast service, and a quality product. We've worked directly with Marina Galban for years and find her very helpful and responsive.

OFCC Staff

Definitely not worth the price paid.

The flash drives are cheap, flimsy, and overall a huge disappointment. The picture is completely shifted, stretched, and out of focus, despite asking them to fix it but they never did. They sent me a picture for approval before shipment. I noticed the image was not centered so I asked them to fix it, and they literally just took a different picture of the same drives the next day without reprinting. They already had printed the entire order before even sending me the picture for approval, so I don't know what the point was of me approving anything. Definitely not worth the price paid. Overcharged for thin, flimsy plastic with a skewed image. The drives were shipped directly from China, so I doubt the company really even sees the final product in person. I highly doubt I will be ordering from this company again, and I do not recommend if they are your first choice. Do some research for other companies first before deciding on this one! *Update: since UMD wants to be defensive, I actually did not receive a sample of the drive I ultimately ordered. If I did, I most definitely would not have gone with that choice. Second, the drive is literally 2 in diameter, and the image provided is much larger especially in dpi. I don't understand how you can shrink an image and it still comes out blurry. Lastly, I have not been reached out to and my order has not been fully refunded, so please reviewers do not believe everything that they respond with! Most of it is them trying to cover themselves.


USB Memory Direct is the best!

USB Memory Direct did a great job on our custom USB flash drives and did so in a very timely manner. They did a great job with getting our custom logo and contact information on the flash drives. The flash drives both look and work great! Not only are they great to work with, their pricing cannot be beat!

Matt Wetsch

From start to finish USB Memory Direct...

From start to finish USB Memory Direct was easy to work with. They provide a quality product. This is the second time purchasing from them & we will look to them for any of our future needs.

Lindsay McBride

Great company to deal with

Great company to deal with. Great follow up and product exactly as ordered.

BlueBird IT Solutions Inc

This is our 4th order of custom drives

This is our 4th order of custom drives, everything has gone well with each order.


Happy over all

The drives look great, but the color is a little less vivid than I would have liked. Next time I will look a little closer to the proofs. The company is easy to deal with, the price was good and the delivery had no issues. I would do business with them again.

Jim Pellegrini

The flip card USB sticks are beautiful...

The flip card USB sticks are beautiful and the recording sounds great. I would highly recommend this product.


very happy

wow, it's very beautiful

Dyna Perron

Top notch service!

I can not explain how wonderful my experience has been. The customer service I received was top notch and the product was very high quality. I would never use another company!

Sharon Noble

Lana Gorelik was excellent!

Lana Gorelik was great to work with! Very timely, efficient and the USBs are great quality!

Melissa Mata

Great service

Great service, the sale was perfect timing. I would order again!!

Scott Griner

Always so easy to work with!

Always so easy to work with! Friendly and knowledgeable staff make new orders and re-orders so easy. In a rush? They will make suggestions for shipping options or alternative styles that can turn more quickly. We've done multiple orders and never a problem. I brag about Lana G's customer service so often, my boss says she wishes Lana worked for us!

Jake M


Great job and service!


The customer service I received from...

The customer service I received from Enrique was exceptional

Joanne Battista