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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.

Amazing product

Amazing product and customer service!!

Erin Carlyle

United States

A real partner!

Nothing but great things to say about our experience with USB Memory Direct. Customer service is way above average. Well done! I am completely satisfied.


Speedy and friendly service -- great products.

I'm always impressed with USB Memory Direct, both with their quality products and speedy, friendly service. My small business relies on it. That's why I keep coming back! Thanks again!


United States

Everything worked well.

Smooth communication with my account manager. Rapid respond when I requested to change something. Product looks as I expected.

H. Park

United States


I am one thousand percent happy with my whole experience! From the initial quote, to the earlier than expected shipping! The flash drives are sharp and professional looking. I absolutely could not improve anything about my order. So happy!!!!!

Chris Norton

United States

Consistent, Excellent Service

I have ordered branded USB drives for different organizations for some years now. The quality of the items is nice, and the printing consistent and pleasing. Service, from artwork through ordering, proofing, purchasing, and delivery has been consistent, flawless, and fast. The sales staff and art department have been great to work with. Thank you for a job well done.

Edmond Cooley

United States

Fantastic Service and Product

Marina responded quickly and even rushed my order to meet my super tight deadline. She went above and beyond sending me a picture she took of the product so I could see the true color. The flash drive bracelets far exceeded my expectations. I'll definitely be ordering again.


United States

Excellent service

I am extremely satisfied with the USB's that I received and how great my logo looks on each USB. Amanda was extremely helpful in showing me various options and designs and walked me trough each step in the process so patiently. My order shipped quickly and arrived on time. I appreciate the high commitment they demonstrate to customer service and customer satisfaction. I look forward to future business with them. Highest recommendation!!


Love the product

Easy to order, customer service agent very helpful and nice, great communication, product looks great, came in a very reasonable amount of time. Price was good. Very happy and would do business here again!


United States

Great Service

Very prompt replies to my emails, great prices and speedy service. Thank you!!


United States

Beautiful and Professional USBs!

We are so happy with the USBs that we purchased from USB Memory Direct - they are beautiful and of amazing quality. We worked with Amanda Caraballo on this order and she was so incredibly helpful, which made the whole process super easy and fun. She was always quick to respond and didn't bat an eye when we asked to make changes (like a million times) and was always happy to help us in any way that she could. We are so happy with our custom made USBs and would highly recommend this company and Amanda.


Best customer service ever!

After receiving quotes from several companies I talked to Amanda from USB Memory Direct. It was a no-brainer picking their company. You get your own personal customer service representative!! No more automated systems or having to tell your story over and over if you need to ask somebody a question. Your representative takes care of everything


Excellent work, determined to get it right

My boss and I had something very specific in mind for the USB we wanted created. I really appreciated how hard Enrique and David worked to get it exactly how we wanted. There was a time Enrique had to be out for his wedding and honeymoon and I never felt a disconnect as David answered any questions I had while he was out. Enrique ensured me the product would look just like the previous USB we had that was made elsewhere and he was right. They look spectacular!!! Thank you so much for making this a great experience. I will come back when we need more and would recommend you to anyone who needs a custom made USB. Thanks, Daniele

Daniele Dickinson

United States

Best Service in Town!

Lana was very helpful with the setup process and delivery was fast! Thank you USB Memory Direct!


United States


We are very satisfied with the quality of the USBs. So far the ones we have used work well. Customer service was fast and very helpful.


Great Staff Great Service

The product is excellent. The staff service was step by step all the way, all questions and or problems answered and solved.I have seen or had this kind of service in a long time. 100% thorough from staff to product.Thank you again

Kareem Parkins

United States

Amazing experience, highly recommend!

I am going out of my way to leave a positive review because it was a treat working with these guys (and Lana has been superb). After a tremendous amount of comparison shopping I found that these guys had the best rates. And better yet, their customer service was spectacular. Beyond that, the custom drives I ordered turned out wonderfully. The drives are high quality, never had any issues, and the custom image (an actual picture of a face) look stellar.


It was definitely a great experience.

They were easy to work with, diligent about small details, and overall created a great and efficient experience.

Casara Clark

United States

Great customer service

Nicholas and team did a hell of a job, we are very pleased.

Trip Six

United States

Delivered as Promised

Found USB Memory Direct online as I was looking for someone who could deliver a small production, for low cost, and in a short time. They delivered. Marina stayed in communication with me each step of the way. We'll definitely use this company again!

Karen Domingus Hauser

United States