We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.
Very professional and friendly service, excellent product quality!
Great customer service! very helpful in customizing the memory sticks and the packaging, and confirming everything I needed. Shipped on time, and once received, the final product looked very classy which greatly improved our photography services image.
I am absolutely thrilled with my new wooden USB drives from USB Memory Direct! They are beautifully made, and even better than I had imagined as based on the online virtual proof. Not only are the drives perfect, but David, the account manager who assisted me with my purchase, was incredibly helpful throughout the entire process.
2B Key Flash Drive Order!
We ordered 2G Key branded flash drives and they turned out amazing. Very happy with how they look and their quality. Lana Burton was my cotact and she was so GREAT to work with. - Kate
Great Customer Service
I am a photographer and have ordered USB's through this company multiple times now. They are always great to work with and very reasonable prices. The product arrives quickly and they have awesome follow up. Love them!
Great and fast service...great pricing.
We would and probably will be using them again.
From the expert advice and suggestions of Lana, to the quality of printing in the art department, to the quick delivery, we are extremely satisfied with Usbmemorydirect!
After calling around receiving quotes from various companies, it didn't take long for us to settle on Usbmemorydirect. Our Account Manager was quick to shoot us a quote and made a host of suggestions that led us to the product that we needed. Fortunately for us and despite a few hiccups that we made in the design, Usbmemorydirect was quick to get us our thumb drives in more than adequate timing. We appreciate the efficiency, the professionalism, and the speedy delivery. Thanks Lana!!! Tim Wilkinson Power Hydraulics Lake Charles, Louisiana
I had ordered before from USB Memory Direct so I knew just where to go when I needed to place another order pronto. Lana has been wonderful to work with getting our order and invoicing done as quickly as humanly possible. Highly recommend.
As a photographer on a limited budget I still wanted to provide my clients with USB's that were of high quality and personalized. I was somewhat hesitant ordering from a company I had no idea about and choosing everything online. However, the customer service I received throughout the entire process made the experience quite enjoyable. I now have a supply of beautiful USB's that I can't wait to share with my clients.
This is the second time I have ordered from this company, and both times have been a great experience! The costumer service is excellent! Any time I had a question they got back to me almost imidiately. I received my products two days prior to the estimated delivery and they looked just as amazing as the sample image their design team sent me!
My company order 100 jumpdrives with our logo on the front and the website URL on the back of them. This is the cheapest and best company we could find to make them. The jump drives are super high quality, the printing looks great, and we couldn't be happier. The best part is that USBMemoryDirect actually helped us with the design process from beginning to end, and they are the only company we have found that laser engraves and does design work for free! We will definitely be doing business with them again in the near future.
good price,good service,excellent job!
We had a great experience working with these guys! They had awesome, customer service; and were quick to respond. We worked with one person throughout the whole process, so it was never confusing. The final product was excellent quality. Our clients (and team) love the flash drives! We would definitely work with them again.
Amazing service, incredibly responsive, best price, helpful and patient.
Our company decided to start using thumb drives for our trainings instead of the bulky, expensive, non environmentally friendly notebooks we had used for years when training large groups of people. Marina at USB Direct was amazing in her willingness to continually change the mock ups and walk us through the process. We were also on a tight deadline and she figures out how to make it work. Best price and service available!
I was in a hurry to get a custom USB credit card for a client of mine. I worked directly with Lana and she made this happen for my client. I will be using USB Memory Direct again in the near future.
Awesome customer service and amazing products. Max worked with me to create the perfect product and he was patient along the way. When the order arrived I couldn't have been happier. I can't wait to load my USBs and deliver my digital products to future clients!
This is my second time ordering with you guys. Prior to USB Memory Direct... I had tried another company... the service was mediocrer and the quality was definitely not anywhere close to the quality you guys have given my company. I was super excited to be able to place my second order of wooden USB Drives. Max Sanchez helped me for the second time and quickly responded to any questions and helped give me multiple ideas of what my USBs could look like. I am already thinking of my next batch and my company's packaging is now complete thanks to your team!
I loved and enjoyed working with Lana from USB Memory Direct, she was very accommodating, friendly and efficient. Everything that I had requested she had made sure was taken care of in a quick and timely manner. I would recommend this company to anyone seeking high-quality products with superb customer service. Thank-you Lana and USB Memory Direct!!
Working with USB Memory Direct was a pleasure. The customer service was above and beyond. Lana helped me with my order from inquiry to delivery. The product is great and the prices are very competitive.
Answered my request for quote by phone withing 15 minutes - Super courteous - Handled my rush order to perfection - 5 Star Service and Quality Product - I couldn't be happier!
My experience with USB Memory Direct was EXCELLENT! I ordered flash drives with my logo printed on them, and from the very beginning, the customer service representatives were extremely prompt and helpful. They answered all of my questions thoroughly and very quickly. The production and shipping of my flash drives was very fast, and I LOVE the final product! It is beautiful -- I couldn't be happier. It's exactly what I was looking for. I would highly recommend working with this company, and plan to order from them again in the future.