We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.
I had an excellent experience with David Krymowski and USB Memory Direct. David was extremely accommodating and very friendly. Our USB order was exactly what I had hoped for and received in time for our annual conference. I would highly recommend using USB Memory Direct!
I worked with James Perez. No pressure, outstanding service and follow through. The end product exceeded my expectations for quality and value.
Great Product, Great Price
Within minutes of requesting a quote, we got an estimate and finalized the order by the end of the day. They had great customer service and quickly adjusted the USB design to our needs. If you need a custom USB order, this is the company to use!
Top choice for Custom Flash Drives!
David and Lana have really gone above and beyond for us over the years - it's just remarkable how customer service in other companies really pales in comparison to these guys. Knowing you can get a hold of your representative easily is a major plus when you're working out the details of a large custom order. And they're always prompt and friendly. Top notch!
USB Memory Direct was a pleasure to deal with. They turned around all of our design revision requests very quickly and delivered the product in three days. High recommended.
Superb job and great customer service!
From start to finish this order has been easily and painless. I inquired via the website for a price and received a quick quote. Marina checked in with me, but not excessively like some companies can hound you for an order. Once we were ready to order the proof was approved and a date for delivery was given. A couple weeks for the entire process. Fast. Easy. Efficient. Would definitely use again. Did I mention the price was the best from any company??
Great company and unprecendeted service
We were constantly changing parameters of our USB order and Max was very patient with me and helped guide me through the entire process of ordering USBs. We received the products on time and the USBs themselves looked great. This post makes me seem like an employee of the company trying to boost its ratings, but I am in no way affiliated with the company. Their product and service was simply that good. I highly recommend this company to anyone interested in purchasing USBs. We will certainly be giving them our business again in the future.
This has been a wonderful company to work with. The drives I received were the credit card style drives, which have a credit card-sized area to display your artwork. Fabulous for someone like me who is promoting my books. The colors are vibrant and true to the original art, and the drives are easily loaded. The quality is wonderful, and customer service is fast and responsive. Highly recommended!
Working with Marina Daniels, from USB Memory Direct, on our custom USB drives, is always an easy process. They are very quick to respond and always know just what we need. The rates are very competitive too!
The drives I received fro USB Memory Direct were awesome! I love how my logo looks printed on the natural wood. I'm recommending these guys to anyone who needs a practical promotional product!
I just got my first shipment of flash drives from USB Memory Direct and I love them. I picked an apple green leather product with my logo branded on the front. I must say I am very pleased with the presentation and proud to share them with my customers. Thank you USB Memory!
I have nothing but praise for this company and for their rep, Marina. The drives I purchased are perfect for my industry, the customer service was exemplary, the price was right, the quality and durability of the beautiful metal drives is a great reflection of the quality of my own services. I truly appreciate the care that went into making sure my logo was right, and I couldn't believe how fast I received shipment. I'm not sure who is more pleased, me or my clients when I hand them one of these little bullet-screwtop thumb drives.
I will use USB Direct again, no doubt! They were so great to work with, affordable, and my custom USB were delivered really fast! Lana was so helpful and made sure I got what I was wanting!! Thank you!!!
Easy Process and Timely Turnaround
I had ordered usb drives from them previously and Marina helped walk me through the entire process, which made it very easy to place that first order. I had to reorder additional drives and it was still a super easy process, even though I tweaked my logo a little. I highly recommend USBMemoryDirect!
The customer service I experienced with USB Memory direct was stellar, and the drives I ordered are perfect for my industry! Not sure who is happier, me or my customers and clients when I give them one of these sturdy, beautiful metal screw-on top thumb drives. They are appearing (with my logo) on lots of keychains in the Nashville music industry!
Best Customer Service Ever
My company worked with Marina and her team at USBMemoryDirect. They were knowledgeable, courteous, and professional. We ordered USB drives with a custom logo for a company event. The process was quick and easy. The USB drives are very competitively priced and the product arrived sooner that anticipated. This was our second order with them; we will use USBMemoryDirect again for our next order.
Great quality and awesome customer service!
Awesome company all around: you get a unique product for a very average price, they walk you every step of the way, and notify you about every step of the way. Just got my first bunch of USBs and will be definitely ordering more!
Had an amazing experience. Their products are great quality and I couldn't be happier
Excellent Service and Final Product
Considering the number of print to USB companies you'll find when searching, it's easy to wonder who is legit or professional. From first contact with USB Memory Direct to delivery of the final product they provided excellent customer service. They worked with us to find products that fit our needs and to ensure the look we were after was achieved. We definitely recommend them and will be using their services again in the future.
Charles R. Thompson
Great product and easy ordering!
I just ordered 50 USB drives and boxes for my photography business and was thrilled with the experience. The ordering process was painless, and my account manager was extremely prompt with all emails. She very quickly sent me all my mock ups, which looked fantastic. The final product was even better than I expected. Will definitely order from USBDirect again thanks to the great product, great prices and great service.