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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.

Great communication

Great communication, quick and easy. Product is top notch. Thank you Marcus for such an effortless transaction.

Dani Duns

Good communication throughout the…

Good communication throughout the process. Good value product.

JIm Flanagan

I always get fast and efficient help…

I always get fast and efficient help when I use USB Direct. Marcus, our account manager, is quick to respond to my needs and never misses a deadline for when I need products in hand. The USBs are gorgeous and laser engraved just perfectly!


Always fast and supportive

Always fast and supportive customer service. The quality and custom printing on the USB is topnotch .

Malia B Photography

Longtime client

Longtime client. Never disappointed.

Thomas Hollis

Linoove the usb but shipping took too…

Linoove the usb but shipping took too many days.

Alex Martinez

Love the timely response to both RFQ…

Love the timely response to both RFQ and the turnaround on the actual order... pricing was very good as well...keep up the good work

Cindy Bandur

Great quality!

We ordered the carabiner USB drives & they turned out very nice! There was no problem loading our info onto the drives. Great job!


Nice new USB Drives

Great customer communications and follow up. Very pleased with customized USB drives that were ordered and purchased for the workplace.


Great pricing and excellent service!

Great pricing and excellent service! Thanks Enrique!

Hugo Melo

Great Communication and Fast Delivery

Great Communication and Fast Delivery. Thank you

Charlotte McGarry

Enrique was a great person to work…

Enrique was a great person to work with. He was efficient and listened to my needs and responded very quickly.

Elizabeth Bentley

Salesman was great to work with

Salesman was great to work with. I got quick responses and professional follow up. Price was about in the middle for comparison with others. So far the product has worked ok.

Jim Spillman

The design is awesome. Communications was great.

The design is awesome.

Timo Hollinger

Units work well and the logo looks great

Units work well and the logo looks great

Dale Hampton



Nancy Hill

This was my first purchase from USB…

This was my first purchase from USB Direct and was *beyond* pleased with the engagement. Lana G was/is a rock star of support and incredibly helpful and patient as we worked through the art and production. As an original band - this was the first time we took a studio recording to USB vs. CD or vinyl - so was a complete unknown as to whether it would even work given print surface area - etc etc. Bottom line - fantastic experience and be sure to pass along kudos to Lana ...she's a keeper.

Corey Prince

We love our USB flip cards

"We are a non profit that ordered the USB flip cards to put a series of videos on. One one side we put our logo, and on the other side we put the name of the video series. Marcus was super friendly and easy to work with. We always get comments that people love the cards and ""have never seen cards like that before""."

Kimberly Palumbo

Great costumer service

Great costumer service

Mercedes Mac Laughlin

Excellent customer service!

Excellent customer service!

Sarah Wood