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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.

Working with USB Memory Direct was a pleasure. The customer service was above and beyond. Lana helped me with my order from inquiry to delivery. The product is great and the prices are very competitive.


Answered my request for quote by phone withing 15 minutes - Super courteous - Handled my rush order to perfection - 5 Star Service and Quality Product - I couldn't be happier!


My experience with USB Memory Direct was EXCELLENT! I ordered flash drives with my logo printed on them, and from the very beginning, the customer service representatives were extremely prompt and helpful. They answered all of my questions thoroughly and very quickly. The production and shipping of my flash drives was very fast, and I LOVE the final product! It is beautiful -- I couldn't be happier. It's exactly what I was looking for. I would highly recommend working with this company, and plan to order from them again in the future.


Love the flash drive

I love the flash drives I got. It was easy to submit what I wanted on them and I got them a week after I ordered them.

Liz O'Keefe

Braintree, US

Fast, excellent customer service & quality products

I had a great experience with USB Memory Direct, especially Max Sanchez. He was quick to respond and happily adhered to my many requests for virtual samples (sorry, Max!). The products arrived earlier than scheduled, which is always a nice surprise, and I'm very impressed with the quality. I can't wait to share them with my clients! This is my 2nd time using USB Memory Direct, and I will definitely continue to do so. Can't go wrong with them!

Megan Bergeron

Lafayette, US

Fantastic Customer Service

David and the entire team at USB Memory Direct were an absolute pleasure to deal with. They were fast, efficient and extremely helpful! It made the process of doing a custom USB very easy! Their pricing was very competitive as well. I will absolutely use this company and David's assistance again.

Lisa Edmondson

United States

Excellent service. Nice sleek and good quality product! I also enjoy the design process with samples before approval for submission. Thanks for offering a good service I can depend on. A+!

Brent Stanley

Perfect Solution for USB's *****

Working with the company was a great experience in all aspects!!! Great prices, fast shipping and beautiful graphics. I will not hesitate to do business with them.... It was just perfect!! it was better than the five star programs that are out there!!! Thanks so much for all your help!!!

Gilbert Ferro

Panama City, Panama

Custom Flash Drives

I was searching for customized flash drives that we could put our logo on to give to clients. David Krymowski went above and beyond getting our order together quickly and delivered in a timely manner. We have been more than happy with the results and actually just placed an additional order! Highly recommend.

Amanda Wolfe

Charleston, US

Great product and service!

Service was seamless and spot on and the resulting product met every aspect of our needs. We even received it sooner than expected. Kudos to Marina and the team at USB Memory Direct!


United States

Great Experience

The USB drives I ordered were a great value, the imprinting was of high quality, as were the drives. The colors were vibrant, and they arrived quickly after ordering.

Jennifer Gerow

United States

excellent from start to finish

I can honestly say I can't remember ever ordering a product from another company and receiving this level of dedication and service. All my questions were promptly answered. My order was verified twice to make sure I was getting exactly what I wanted. Everything was perfect, and the shipment got to me in less than a week from the time I ordered. I highly recommend USB Memory Direct. My company will be using them from here on.

Kari Nichols

United States

Just received my first order of custom USB drives and cases yesterday and they are awesome! Excellent product, prices, and top notch customer service. Thanks again Max!

Maribel Farina

Great Customer Service & Product

Great Customer Service & Product

J James

United States

Great Service and Excellent Product

We received our shipment and WE LOVE THE DRIVES!!!! The color of our Logo is matched perfectly, although it was here a business day later (instead of Friday; it came Monday) we were still happy with the results. As I stated before we were skeptical because it was an internet company that we had never used before. You proved me wrong with your quick turn-around time, your timely email response, and the lowest price and perks we could find on the internet. We will definitely be doing business in the future and I will keep you down as my new vendor. Thanks!

Traci Reflectionz Tribble

Houston, US

USB Memory Direct rocks!

From start to finish my experience with everyone at USB Memory Direct (especially Max Sanchez) was nothing short of stellar. Their response time to all of my questions was super fast, immediate in some cases. Once I received their quote they were incredibly patient with me as I priced out their competition. USB memory direct had the best prices by far and the packaging suited the branding for my photography business perfectly. I am so excited to start delivering my client files on these gorgeous USB drives, in their awesome custom tins. I am also looking forward to singing their praises and referring USB Memory Direct to my peers. I will absolutely be placing another order in the near future. Thanks USB Memory Direct!

Maribel F

United States

Fabulous Product--and even better Service!

Lana left no stone unturned. In the world of today, you just don't get this kind of customer service any more. The pen drive is really beautiful and looks a lot more expensive than it was. I'll be back!


United States

Fast Speedy quality service!

The staff was excellent to work with and the communication was great. They made sure my proofs were exactly what I wanted and always kept me updated on the status of my order.

Tyler Friesen

Winkler, Canada

We couldn't be happier or more thrilled with the final product and customer service experience!

We quickly went from testing the waters on a project to jumping in. Something that set USB Memory Direct apart from their competitors is the top-notch customer service. I was quickly contacted directly with a representative who helped guide us through this entire process. She sent samples, which inspired us to inquire about going a different direction in product and visual. (We were looking at plastic USB promo cards, white, and we switched to a sleek looking clear USB card.) It wasn't an issue. Our rep and her design team handled the new request quickly and flawlessly. They sent me a series of proofs until the design was perfect. We loaded videos on our product, which sent us over our memory allotment. Not a problem, our rep walked us through different ways to reformat the video so it could fit within our memory constraints. Delivery was unbelievably fast and we were so thrilled at how everything turned out. This was a great experience from start to finish and we truly couldn't be happier.


United States

Great customer service and beautiful product

Dealing with Max at USB Memory Direct was a dream. He answered all my emails immediately and was incredibly helpful. He even gave suggestions about which type of wood my logo would read the best on. Today I received my new wooden USB drive and cute little storage box and I'm soooo excited to give them to clients. They are better than I imagined. And guess who emailed to check in and see if I had received them and to make sure everything looked good? Max! Life would be so much easier if all experiences were like this. Cappy Hotchkiss Photography


United States