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Live Customer Reviews: An Unedited Direct Feed

We love our customers and they love us. See some of our most recent customer reviews live and unedited. Or you can browse our profiles on Reseller Ratings, Trustpilot, and Facebook. We take customer service seriously and our customers sure let us know about it.


The first couple orders were great! Then it all went down hill from there. The past three orders (over the last year) they screwed up color multiple times....even sending a glittery USB when I asked for matte finish! I haven't felt listened to with my requests...even brushed off with questions multiple times via email. They even printed the wrong logo on my last order, after a month of waiting to get my first order of this year corrected!

Erika Epley Thiele


Love the final product. It came fast, my logo was perfect, and the speed of the drive was up to the standards I have. Keep up the good work!

Matt Mason

Highly recommend USB Memory Direct


The product, price, and service we received by USB Memory Direct was fantastic. Uploading our logo was so easy! Also, Lana was very helpful with the entire process! I would highly recommend USB Memory Direct!

gurp15

Excelent!!


Customer service was awesome! It is very important for us as costumers to receive items on time and everything that I was promised was fulfilled. Thanks a lot Lana for your time and dedication =)

Fabio Lopez Fotografo

United States

LOVE these custom drives!


I used USB Memory Direct before for custom engraved wooden drives and they were wonderful to work with. I knew when it was time to get new drives for my rebrand that there was no one else I'd like to work with. This time we did custom molded drives and they're even more awesome in person than I expected! They were wonderful with the tweaks and changes I requested and very easy to work with. Highly recommended!

bybrea

Great Product & Service!


I just received my first order of personalized USBs and I can only say "wow", they look absolutely amazing! Marina, my sales representative was very helpful, professional and replied within a few hours. From the quote to designing,ordering and shipping, everything exceeded my expectations. Thanks so much,-highly recommended! Marianne Rothbauer Marianne Rothbauer Photography

Marianne Rothbauer

United States


Every so often, an amazing product grabs my attention that I just gotta have! Recently, I was contacted by USB Memory Direct to try a sample of their USB flash drives. I?ve seen these at trade shows where exhibitors give them away with their logo and website imprinted on them. I always thought they were a pretty cool way of promoting a company. When I visited the USB Memory Direct website, I was blown away by all the unique styles, shapes and colors they offered. I was even more impressed that companies like, Yelp, Sunoco, Kodak, Intel, Toyota and many other Fortune 500 companies were using them. Now I could finally join the ?big boys? with my own custom flash drive!

Mark Madere


Fantastic selection, custom made and ships fast. My drives turned out amazing!

Joshua Atticks


I recently used UMD for my brand: My Beautiful Adventures. It is a luxury lifestyle website with a strong focus on travel. I had planes that were USB drives created with my logo. To say I am obsessed with the final product is an understatement. I absolutely love love love them and I cannot wait to offer them to my readers. Thank you UMD, I am definitely a satisfied customer!!!

Andi Perullo de Ledesma


As a Portland-based wedding and portrait studio, we always have been keeping our products environmentally friendly and sustainable - I'm so glad we found USB Memory Direct. They offer so many choices, but we LOVE using products that are bamboo! They gave us a super-fast turnaround and the drives are made really well too (we have used other brands in the past which were not made well). These drives are perfect since they are inline with our branding and the company is very dependable. Thanks!

Joe Rumore

Great Customer Service


USB Memory Direct gave us quick service and a great product. Their customer service was attentive every step of the way!

Wildchild Editorial

United States

Satisfaction guaranteed


At first I wasn't 100% satisfied with the end result so I brought it to their attention. And the Director of sales himself contacted me directly and made sure that my USB's were done to my liking! My logo has a lot of detail and he worked with me until we were BOTH satisfied with the end result! I appreciate that he not only took the time to contact me but took pride in his work! I can't thank him enough!!!

Yuri Bejarano

United States

Easy, Fast, Responsive!


It was my first time working with USB Memory Direct and Katrina was super helpful and incredibly responsive. We had a quick turnaround and she was able to work with me to ensure we got the flash drives to arrive in time. The flash drives look great and we will be using them again for future orders!

BrandAmp


One of the keys to marketing a business, whether you're an author or a car salesman, is setting yourself apart from everyone else. I spend hours looking for unique, quality pieces that reflect who I am to get my brand out there.

Adriana Locke

USB Memory Direct is a great company!


Excellent customer service....great experience through ordering and processing of an excellent product. Quick delivery. Free shipping. Free imprinting on reverse side. Free upload of up to 1 GB data. They don't chare you for multiple colors in your logo imprint. How can you beat that?

Pam McIntyre

United States

Great Product, Great Service, start to finish


The quality of their product and service was beyond my expectations. My order was quoted, designed and placed within a couple of hours, and the product was delivered ahead of time. I will return to them for future orders and recommend them to others.

Av Kantor

United States

Outstanding Service & Product


I shop online weekly, and have never found better customer service like USB Memory Direct! Their team is exceptional! I was a little skeptical because of their industry... I wasn't too sure if the end product was going to be as advertised, but it was better! Highly I shop online weekly, and have never found better customer service like USB Memory Direct! Their team is exceptional! I was a little skeptical because of their industry... I wasn't too sure if the end product was going to be as advertised, but it was better! Highly Recommended! My product was a USB Credit Card-Style Drive.

Kori Ashton

United States


I shop online weekly, and have never found better customer service like USB Memory Direct! Their team is exceptional! I was a little skeptical because of their industry... I wasn't too sure if the end product was going to be as advertised, but it was better!

Kori Ashton

There when we need them!


On behalf of myself, the Chief Sales & Marketing Officer and the CEO, we would like to extend our sincerest gratitude for the fantastic job and customer service that we received from USB Memory Direct. We had an urgent ?RUSH? order and you and your team executed it flawlessly. We could not be happier with the results and look forward to future business.

Tracy Meyer

United States

Best Experience


I shop online weekly, and have never found better customer service like USB Memory Direct! Their team is exceptional! I was a little skeptical because of their industry... I wasn't too sure if the end product was going to be as advertised, but it was better! Highly Recommended! My product was a USB Credit Card-Style Drive.

koriashton